[Skip to main content](#vessel-content) # chekout progress error ## - **[alfonsok](/forum/user/38190-alfonsok "View alfonsok's Profile")** - [![alfonsok's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38190-alfonsok "View alfonsok's Profile") Topic Author - [ Offline](/forum/user/38190-alfonsok) Less More - Posts: 2 - Thank you received: 0 - - 11 years 2 months ago [\#210052](#210052) by [alfonsok](/forum/user/38190-alfonsok "View alfonsok's Profile") *[chekout progress error](/forum/27-checkout/878470-chekout-progress-error#210052 "-- url of the page with the problem -- : http://http://www.comesasnc.com/ -- HikaShop version -- : 2.5.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.26 -- Browser(s) name and version -- : Firefox 39.0 -- Error-message(debug-mod must be tuned on) -- : Error 404 - Page Not Found: 1 When I confirm the order end of the process, url " www.comesasnc.com/index.php?option=com_h...op&ctrl=1&Itemid=576 " Error 404 - Page Not Found: 1. I also tried to force the menu item "force menu on checkout" but I always get the same error. Best ragards Alfonso")* was created by *[alfonsok](/forum/user/38190-alfonsok "View alfonsok's Profile")* -- url of the page with the problem -- : http://http://www.comesasnc.com/ -- HikaShop version -- : 2.5.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.26 -- Browser(s) name and version -- : Firefox 39.0 -- Error-message(debug-mod must be tuned on) -- : Error 404 - Page Not Found: 1 When I confirm the order end of the process, url "[ www.comesasnc.com/index.php?option=com\_h...op&ctrl=1&Itemid=576](http://www.comesasnc.com/index.php?option=com_hikashop&ctrl=1&Itemid=576)" Error 404 - Page Not Found: 1. I also tried to force the menu item "force menu on checkout" but I always get the same error. Best ragards Alfonso - [ ![Process.jpg](/forum/attachment/25744) ](/forum/attachment/25744 "Process.jpg") [ ](/forum/attachment/25744?download=1 "Process.jpg") - [ ![Error_post.jpg](/forum/attachment/25745) ](/forum/attachment/25745 "Error_post.jpg") [ ](/forum/attachment/25745?download=1 "Error_post.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3ODQ3MC1jaGVrb3V0LXByb2dyZXNzLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 2 months ago [\#210054](#210054) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[chekout progress error](/forum/27-checkout/878470-chekout-progress-error#210054 "-- url of the page with the problem -- : http://http://www.comesasnc.com/ -- HikaShop version -- : 2.5.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.26 -- Browser(s) name and version -- : Firefox 39.0 -- Error-message(debug-mod must be tuned on) -- : Error 404 - Page Not Found: 1 When I confirm the order end of the process, url " www.comesasnc.com/index.php?option=com_h...op&ctrl=1&Itemid=576 " Error 404 - Page Not Found: 1. I also tried to force the menu item "force menu on checkout" but I always get the same error. Best ragards Alfonso")* Hi, Please check that you do not have overrides for your checkout pages. It looks like your "checkout / step" view have a wrong URL where the controller parameter is "1" instead of "checkout". Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3ODQ3MC1jaGVrb3V0LXByb2dyZXNzLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[alfonsok](/forum/user/38190-alfonsok "View alfonsok's Profile")** - [![alfonsok's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38190-alfonsok "View alfonsok's Profile") Topic Author - [ Offline](/forum/user/38190-alfonsok) Less More - Posts: 2 - Thank you received: 0 - - 11 years 2 months ago [\#210098](#210098) by [alfonsok](/forum/user/38190-alfonsok "View alfonsok's Profile") Replied by *[alfonsok](/forum/user/38190-alfonsok "View alfonsok's Profile")* on topic *[chekout progress error](/forum/27-checkout/878470-chekout-progress-error#210098 "-- url of the page with the problem -- : http://http://www.comesasnc.com/ -- HikaShop version -- : 2.5.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.26 -- Browser(s) name and version -- : Firefox 39.0 -- Error-message(debug-mod must be tuned on) -- : Error 404 - Page Not Found: 1 When I confirm the order end of the process, url " www.comesasnc.com/index.php?option=com_h...op&ctrl=1&Itemid=576 " Error 404 - Page Not Found: 1. I also tried to force the menu item "force menu on checkout" but I always get the same error. Best ragards Alfonso")* II was actually in the parameter Joomla SEF inactive and have enabled, now no longer gives error but does not proceed with the order, is always on the page (refresh) and if I click on the "Confirm" button does not conclude the order. Thank you and regards Alfonso Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3ODQ3MC1jaGVrb3V0LXByb2dyZXNzLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 2 months ago [\#210164](#210164) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[chekout progress error](/forum/27-checkout/878470-chekout-progress-error#210164 "-- url of the page with the problem -- : http://http://www.comesasnc.com/ -- HikaShop version -- : 2.5.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.26 -- Browser(s) name and version -- : Firefox 39.0 -- Error-message(debug-mod must be tuned on) -- : Error 404 - Page Not Found: 1 When I confirm the order end of the process, url " www.comesasnc.com/index.php?option=com_h...op&ctrl=1&Itemid=576 " Error 404 - Page Not Found: 1. I also tried to force the menu item "force menu on checkout" but I always get the same error. Best ragards Alfonso")* Hi, You have a javascript error in your checkout page. Code: Uncaught TypeError: window.addEvent is not a function That error means that you do not have Mootools in your website but because you have some mootools popups (squeezebox), you have that error. Problem is that all the javascript after that line is not processed. So when you click on the button to validate the checkout, the javascript is not processed and the variable to indicate that the checkout is completed is not fill by the javascript. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3ODQ3MC1jaGVrb3V0LXByb2dyZXNzLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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