[Skip to main content](#vessel-content) # cart not updating ## - **[phil2010](/forum/user/8132-phil2010 "View phil2010's Profile")** - [![phil2010's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8132-phil2010 "View phil2010's Profile") Topic Author - [ Offline](/forum/user/8132-phil2010) Less More - Posts: 59 - Thank you received: 0 - - 11 years 3 months ago [\#210865](#210865) by [phil2010](/forum/user/8132-phil2010 "View phil2010's Profile") *[cart not updating](/forum/27-checkout/878622-cart-not-updating#210865 "-- url of the page with the problem -- : www.scfa.edu.au/online-shop -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : none Hi I have a problem where when an item has options and the then is added to cart. The cart is not updated. If the user goes to another menu item the cart is updated and work fine. if product is added with no options, the cart updates immediately. Is there a setting that I might have not set properly to cause this or is maybe a bug. Thanks")* was created by *[phil2010](/forum/user/8132-phil2010 "View phil2010's Profile")* -- url of the page with the problem -- : [ www.scfa.edu.au/online-shop](http://www.scfa.edu.au/online-shop) -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : none Hi I have a problem where when an item has options and the then is added to cart. The cart is not updated. If the user goes to another menu item the cart is updated and work fine. if product is added with no options, the cart updates immediately. Is there a setting that I might have not set properly to cause this or is maybe a bug. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3ODYyMi1jYXJ0LW5vdC11cGRhdGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 11 years 3 months ago [\#210874](#210874) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[cart not updating](/forum/27-checkout/878622-cart-not-updating#210874 "-- url of the page with the problem -- : www.scfa.edu.au/online-shop -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : none Hi I have a problem where when an item has options and the then is added to cart. The cart is not updated. If the user goes to another menu item the cart is updated and work fine. if product is added with no options, the cart updates immediately. Is there a setting that I might have not set properly to cause this or is maybe a bug. Thanks")* Hi, It's probably something related to caching. Turn off the Joomla caching of the Joomla configuration and the Joomla system cache plugin via the Joomla plugins manager and try again. The following user(s) said Thank You: [phil2010](/forum/user/8132-phil2010 "View phil2010's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3ODYyMi1jYXJ0LW5vdC11cGRhdGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[phil2010](/forum/user/8132-phil2010 "View phil2010's Profile")** - [![phil2010's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8132-phil2010 "View phil2010's Profile") Topic Author - [ Offline](/forum/user/8132-phil2010) Less More - Posts: 59 - Thank you received: 0 - - 11 years 3 months ago [\#210981](#210981) by [phil2010](/forum/user/8132-phil2010 "View phil2010's Profile") Replied by *[phil2010](/forum/user/8132-phil2010 "View phil2010's Profile")* on topic *[cart not updating](/forum/27-checkout/878622-cart-not-updating#210981 "-- url of the page with the problem -- : www.scfa.edu.au/online-shop -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : none Hi I have a problem where when an item has options and the then is added to cart. The cart is not updated. If the user goes to another menu item the cart is updated and work fine. if product is added with no options, the cart updates immediately. Is there a setting that I might have not set properly to cause this or is maybe a bug. Thanks")* I just realised that I did not have to turn off cache completely, instead I reduced the setting to conservative. Thanks again for the advise Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3ODYyMi1jYXJ0LW5vdC11cGRhdGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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