[Skip to main content](#vessel-content) # 404 error when adding to cart ## - **[ncoates](/forum/user/6378-ncoates "View ncoates's Profile")** - [![ncoates's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6378-ncoates "View ncoates's Profile") Topic Author - [ Offline](/forum/user/6378-ncoates) Less More - Posts: 56 - Thank you received: 0 - - 11 years 2 months ago [\#212726](#212726) by [ncoates](/forum/user/6378-ncoates "View ncoates's Profile") *[404 error when adding to cart](/forum/27-checkout/878989-404-error-when-adding-to-cart#212726 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.43 -- Error-message(debug-mod must be tuned on) -- : 404 Hi I have been using this version perfectly fine up until a customer made me aware of a 404 error in the pop up when adding to cart, the items are actually added to the cart, I have found that disabling SEF in Joomla config stops the error and all works correctly...this has never happened before and I have made no changes recently Why has this suddenly happened? Also I would like to keep SEF enabled, what can you suggest please? Regards Neil")* was created by *[ncoates](/forum/user/6378-ncoates "View ncoates's Profile")* -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.43 -- Error-message(debug-mod must be tuned on) -- : 404 Hi I have been using this version perfectly fine up until a customer made me aware of a 404 error in the pop up when adding to cart, the items are actually added to the cart, I have found that disabling SEF in Joomla config stops the error and all works correctly...this has never happened before and I have made no changes recently Why has this suddenly happened? Also I would like to keep SEF enabled, what can you suggest please? Regards Neil Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3ODk4OS00MDQtZXJyb3Itd2hlbi1hZGRpbmctdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")** - [![lousyfool's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28604.jpg)](/forum/user/28604-lousyfool "View lousyfool's Profile") - [ Offline](/forum/user/28604-lousyfool) Less More - Posts: 2143 - Thank you received: 746 - - [](http://www.inphase.one) - 11 years 2 months ago [\#212737](#212737) by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") Replied by *[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")* on topic *[404 error when adding to cart](/forum/27-checkout/878989-404-error-when-adding-to-cart#212737 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.43 -- Error-message(debug-mod must be tuned on) -- : 404 Hi I have been using this version perfectly fine up until a customer made me aware of a 404 error in the pop up when adding to cart, the items are actually added to the cart, I have found that disabling SEF in Joomla config stops the error and all works correctly...this has never happened before and I have made no changes recently Why has this suddenly happened? Also I would like to keep SEF enabled, what can you suggest please? Regards Neil")* Hi, Guess the search here didn't work for you... ![;)](/media/kunena/emoticons/24.png ";)") Look here: [ www.hikashop.com/forum/install-update/87...product-to-cart.html](http://www.hikashop.com/forum/install-update/878626-404-error-in-popup-after-adding-product-to-cart.html) Or directly here: [ www.hikashop.com/forum/product-category-...update-to-2-5-0.html](http://www.hikashop.com/forum/product-category-display/878594-add-to-cart-error-after-update-to-2-5-0.html) Or skip reading it all together, download the latest version and install it over your present one. --- Need help with customisations of layouts, style or other site development? [ PM me!](/component/uddeim/?task=new) (Don't forget to turn on [ "E-mail notification of new messages"](/component/uddeim/?task=settings)) The following user(s) said Thank You: [ncoates](/forum/user/6378-ncoates "View ncoates's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3ODk4OS00MDQtZXJyb3Itd2hlbi1hZGRpbmctdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[ncoates](/forum/user/6378-ncoates "View ncoates's Profile")** - [![ncoates's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6378-ncoates "View ncoates's Profile") Topic Author - [ Offline](/forum/user/6378-ncoates) Less More - Posts: 56 - Thank you received: 0 - - 11 years 2 months ago [\#212754](#212754) by [ncoates](/forum/user/6378-ncoates "View ncoates's Profile") Replied by *[ncoates](/forum/user/6378-ncoates "View ncoates's Profile")* on topic *[404 error when adding to cart](/forum/27-checkout/878989-404-error-when-adding-to-cart#212754 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.43 -- Error-message(debug-mod must be tuned on) -- : 404 Hi I have been using this version perfectly fine up until a customer made me aware of a 404 error in the pop up when adding to cart, the items are actually added to the cart, I have found that disabling SEF in Joomla config stops the error and all works correctly...this has never happened before and I have made no changes recently Why has this suddenly happened? Also I would like to keep SEF enabled, what can you suggest please? Regards Neil")* Well I did do a search before hand but it didn't produce those results, however, thank you for your response, I shall try this and see what happens.... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3ODk4OS00MDQtZXJyb3Itd2hlbi1hZGRpbmctdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[ncoates](/forum/user/6378-ncoates "View ncoates's Profile")** - [![ncoates's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6378-ncoates "View ncoates's Profile") Topic Author - [ Offline](/forum/user/6378-ncoates) Less More - Posts: 56 - Thank you received: 0 - - 11 years 2 months ago [\#212755](#212755) by [ncoates](/forum/user/6378-ncoates "View ncoates's Profile") Replied by *[ncoates](/forum/user/6378-ncoates "View ncoates's Profile")* on topic *[404 error when adding to cart](/forum/27-checkout/878989-404-error-when-adding-to-cart#212755 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.43 -- Error-message(debug-mod must be tuned on) -- : 404 Hi I have been using this version perfectly fine up until a customer made me aware of a 404 error in the pop up when adding to cart, the items are actually added to the cart, I have found that disabling SEF in Joomla config stops the error and all works correctly...this has never happened before and I have made no changes recently Why has this suddenly happened? Also I would like to keep SEF enabled, what can you suggest please? Regards Neil")* Well that worked, would be a good idea if these kind of updates/patches were put out to subscribers via email. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3ODk4OS00MDQtZXJyb3Itd2hlbi1hZGRpbmctdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 2 months ago [\#212767](#212767) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[404 error when adding to cart](/forum/27-checkout/878989-404-error-when-adding-to-cart#212767 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.43 -- Error-message(debug-mod must be tuned on) -- : 404 Hi I have been using this version perfectly fine up until a customer made me aware of a 404 error in the pop up when adding to cart, the items are actually added to the cart, I have found that disabling SEF in Joomla config stops the error and all works correctly...this has never happened before and I have made no changes recently Why has this suddenly happened? Also I would like to keep SEF enabled, what can you suggest please? Regards Neil")* Hi, Thanks for your feedback. Since the release of HikaShop 2.5.0 ; we made several "hot fixes" and generate new packages (which have different build number). We can't email everybody for that but that's right that we could see to improve the update system in order to also check the build number and not only the release number. I created a feature request for that. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3ODk4OS00MDQtZXJyb3Itd2hlbi1hZGRpbmctdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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