[Skip to main content](#vessel-content) # Checkout database problem ## - **[tidosho](/forum/user/13071-tidosho "View tidosho's Profile")** - [![tidosho's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13071-tidosho "View tidosho's Profile") Topic Author - [ Offline](/forum/user/13071-tidosho) Less More - Posts: 37 - Thank you received: 1 - - 11 years 1 month ago [\#214749](#214749) by [tidosho](/forum/user/13071-tidosho "View tidosho's Profile") *[Checkout database problem](/forum/27-checkout/879379-checkout-database-problem#214749 "-- url of the page with the problem -- : maxmon.co.uk/buy/products -- Error-message(debug-mod must be tuned on) -- : 1054 Unknown column 'order_currency_info' in 'field list' SQL=INSERT IGNORE INTO `jos_hikashop_order` ( `order_user_id`,`order_status`,`order_shipping_address_id`,`order_billing_address_id`,`order_discount_code`,`order_currency_id`,`order_currency_info`,`order_type`,`order_full_price`,`order_tax_info`,`order_shipping_price`,`order_shipping_tax`,`order_shipping_params`,`order_payment_price`,`order_discount_tax`,`order_discount_price`,`order_shipping_id`,`order_shipping_method`,`order_payment_id`,`order_payment_method`,`order_created`,`order_ip`,`order_modified` ) VALUES ( ) Help! I'm at a trade show unable to access my admin site and my customers are reporting the error below at my online checkout. I'm on a fairly recent HS version. You can try the checkout at maxmon.co.uk/buy/products . Martin")* was created by *[tidosho](/forum/user/13071-tidosho "View tidosho's Profile")* -- url of the page with the problem -- : [ maxmon.co.uk/buy/products](https://maxmon.co.uk/buy/products) -- Error-message(debug-mod must be tuned on) -- : 1054 Unknown column 'order_currency_info' in 'field list' SQL=INSERT IGNORE INTO `jos_hikashop_order` ( `order_user_id`,`order_status`,`order_shipping_address_id`,`order_billing_address_id`,`order_discount_code`,`order_currency_id`,`order_currency_info`,`order_type`,`order_full_price`,`order_tax_info`,`order_shipping_price`,`order_shipping_tax`,`order_shipping_params`,`order_payment_price`,`order_discount_tax`,`order_discount_price`,`order_shipping_id`,`order_shipping_method`,`order_payment_id`,`order_payment_method`,`order_created`,`order_ip`,`order_modified` ) VALUES ( '16','created','16','16','SBS15','4','O:8:\"stdClass\":4:{s:13:\"currency_code\";s:3:\"GBP\";s:13:\"currency_rate\";s:7:\"1.00000\";s:20:\"currency_percent_fee\";s:4:\"0.00\";s:17:\"currency_modified\";s:10:\"1360151412\";}','sale','333','a:0:{}','0','0','O:8:\"stdClass\":1:{s:6:\"prices\";a:1:{s:3:\"5@0\";O:8:\"stdClass\":2:{s:14:\"price_with_tax\";s:7:\"0.00000\";s:3:\"tax\";d:0;}}}','0','0','37','5','manual','1','banktransfer','1442756481','94.197.120.174','1442756481' ) Help! I'm at a trade show unable to access my admin site and my customers are reporting the error below at my online checkout. I'm on a fairly recent HS version. You can try the checkout at [ maxmon.co.uk/buy/products](https://maxmon.co.uk/buy/products). Martin Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3OTM3OS1jaGVja291dC1kYXRhYmFzZS1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 11 years 1 month ago [\#214750](#214750) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Checkout database problem](/forum/27-checkout/879379-checkout-database-problem#214750 "-- url of the page with the problem -- : maxmon.co.uk/buy/products -- Error-message(debug-mod must be tuned on) -- : 1054 Unknown column 'order_currency_info' in 'field list' SQL=INSERT IGNORE INTO `jos_hikashop_order` ( `order_user_id`,`order_status`,`order_shipping_address_id`,`order_billing_address_id`,`order_discount_code`,`order_currency_id`,`order_currency_info`,`order_type`,`order_full_price`,`order_tax_info`,`order_shipping_price`,`order_shipping_tax`,`order_shipping_params`,`order_payment_price`,`order_discount_tax`,`order_discount_price`,`order_shipping_id`,`order_shipping_method`,`order_payment_id`,`order_payment_method`,`order_created`,`order_ip`,`order_modified` ) VALUES ( ) Help! I'm at a trade show unable to access my admin site and my customers are reporting the error below at my online checkout. I'm on a fairly recent HS version. You can try the checkout at maxmon.co.uk/buy/products . Martin")* Hi, Click on the toolbar button "check database" when you are in the HikaShop backend configuration interface. It will fix your database issues and add the missing column. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [tidosho](/forum/user/13071-tidosho "View tidosho's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3OTM3OS1jaGVja291dC1kYXRhYmFzZS1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tidosho](/forum/user/13071-tidosho "View tidosho's Profile")** - [![tidosho's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13071-tidosho "View tidosho's Profile") Topic Author - [ Offline](/forum/user/13071-tidosho) Less More - Posts: 37 - Thank you received: 1 - - 11 years 1 month ago [\#214881](#214881) by [tidosho](/forum/user/13071-tidosho "View tidosho's Profile") Replied by *[tidosho](/forum/user/13071-tidosho "View tidosho's Profile")* on topic *[Checkout database problem](/forum/27-checkout/879379-checkout-database-problem#214881 "-- url of the page with the problem -- : maxmon.co.uk/buy/products -- Error-message(debug-mod must be tuned on) -- : 1054 Unknown column 'order_currency_info' in 'field list' SQL=INSERT IGNORE INTO `jos_hikashop_order` ( `order_user_id`,`order_status`,`order_shipping_address_id`,`order_billing_address_id`,`order_discount_code`,`order_currency_id`,`order_currency_info`,`order_type`,`order_full_price`,`order_tax_info`,`order_shipping_price`,`order_shipping_tax`,`order_shipping_params`,`order_payment_price`,`order_discount_tax`,`order_discount_price`,`order_shipping_id`,`order_shipping_method`,`order_payment_id`,`order_payment_method`,`order_created`,`order_ip`,`order_modified` ) VALUES ( ) Help! I'm at a trade show unable to access my admin site and my customers are reporting the error below at my online checkout. I'm on a fairly recent HS version. You can try the checkout at maxmon.co.uk/buy/products . Martin")* Fantastic and prompt support as usual. Problem sorted! Great product and people, Martin Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg3OTM3OS1jaGVja291dC1kYXRhYmFzZS1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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