[Skip to main content](#vessel-content) # Help!! No forward to Payment provider anymore (Paypal and Ideal) ## - **[Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile")** - [![Cybermissy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/43303-cybermissy "View Cybermissy's Profile") Topic Author - [ Offline](/forum/user/43303-cybermissy) Less More - Posts: 25 - Thank you received: 0 - - 10 years 1 month ago - 10 years 1 month ago [\#252029](#252029) by [Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile") *[Help!! No forward to Payment provider anymore (Paypal and Ideal)](/forum/27-checkout/886837-help-no-forward-to-payment-provider-anymore-paypal-and-ideal#252029 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2. -- PHP version -- : 5.6.18 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : none Hi! Please help :blink: In the checkout proces I select Ideal or Paypal and the next page is the succes page. The payment process is skipped. Why and how to change this? Also the cart is not empthy after succespage. Thank you")* was created by *[Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile")* -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2. -- PHP version -- : 5.6.18 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : none Hi! Please help :blink: In the checkout proces I select Ideal or Paypal and the next page is the succes page. The payment process is skipped. Why and how to change this? Also the cart is not empthy after succespage. Thank you Last edit: 10 years 1 month ago by [Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg4NjgzNy1oZWxwLW5vLWZvcndhcmQtdG8tcGF5bWVudC1wcm92aWRlci1hbnltb3JlLXBheXBhbC1hbmQtaWRlYWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 1 month ago [\#252033](#252033) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Help!! No forward to Payment provider anymore (Paypal and Ideal)](/forum/27-checkout/886837-help-no-forward-to-payment-provider-anymore-paypal-and-ideal#252033 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2. -- PHP version -- : 5.6.18 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : none Hi! Please help :blink: In the checkout proces I select Ideal or Paypal and the next page is the succes page. The payment process is skipped. Why and how to change this? Also the cart is not empthy after succespage. Thank you")* Hello, Firstly, can you show me some screenshots of how you configured : -Your checkout workflow via "Hikashop->System->Configuration->Checkout" by setting the "Advanced checkout workflow edition" option to NO - Both of your payment methods Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg4NjgzNy1oZWxwLW5vLWZvcndhcmQtdG8tcGF5bWVudC1wcm92aWRlci1hbnltb3JlLXBheXBhbC1hbmQtaWRlYWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile")** - [![Cybermissy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/43303-cybermissy "View Cybermissy's Profile") Topic Author - [ Offline](/forum/user/43303-cybermissy) Less More - Posts: 25 - Thank you received: 0 - - 10 years 1 month ago [\#252102](#252102) by [Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile") Replied by *[Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile")* on topic *[Help!! No forward to Payment provider anymore (Paypal and Ideal)](/forum/27-checkout/886837-help-no-forward-to-payment-provider-anymore-paypal-and-ideal#252102 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2. -- PHP version -- : 5.6.18 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : none Hi! Please help :blink: In the checkout proces I select Ideal or Paypal and the next page is the succes page. The payment process is skipped. Why and how to change this? Also the cart is not empthy after succespage. Thank you")* Hello Mohamed, Hereby the screenshots. Hope you have the solution. Thank you! - [ ![Schermafbeelding2016-10-11om10.15.03.jpg](/forum/attachment/33897) ](/forum/attachment/33897 "...om10.15.03.jpg") [ ](/forum/attachment/33897?download=1 "...om10.15.03.jpg") - [ ![Schermafbeelding2016-10-11om10.15.28.jpg](/forum/attachment/33898) ](/forum/attachment/33898 "...om10.15.28.jpg") [ ](/forum/attachment/33898?download=1 "...om10.15.28.jpg") - [ ![Schermafbeelding2016-10-11om10.13.45_2016-10-11.jpg](/forum/attachment/33899) ](/forum/attachment/33899 "...2016-10-11.jpg") [ ](/forum/attachment/33899?download=1 "...2016-10-11.jpg") - [ ![Schermafbeelding2016-10-11om10.14.13.jpg](/forum/attachment/33900) ](/forum/attachment/33900 "...om10.14.13.jpg") [ ](/forum/attachment/33900?download=1 "...om10.14.13.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg4NjgzNy1oZWxwLW5vLWZvcndhcmQtdG8tcGF5bWVudC1wcm92aWRlci1hbnltb3JlLXBheXBhbC1hbmQtaWRlYWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 10 years 1 month ago [\#252104](#252104) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Help!! No forward to Payment provider anymore (Paypal and Ideal)](/forum/27-checkout/886837-help-no-forward-to-payment-provider-anymore-paypal-and-ideal#252104 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2. -- PHP version -- : 5.6.18 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : none Hi! Please help :blink: In the checkout proces I select Ideal or Paypal and the next page is the succes page. The payment process is skipped. Why and how to change this? Also the cart is not empthy after succespage. Thank you")* Hi, I don't see why it would do that. Could you provide a link to the shop and provide directions to reproduce the issue so that we could look at the problem ? You can use our contact form if you don't want to display the information publicly: [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg4NjgzNy1oZWxwLW5vLWZvcndhcmQtdG8tcGF5bWVudC1wcm92aWRlci1hbnltb3JlLXBheXBhbC1hbmQtaWRlYWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile")** - [![Cybermissy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/43303-cybermissy "View Cybermissy's Profile") Topic Author - [ Offline](/forum/user/43303-cybermissy) Less More - Posts: 25 - Thank you received: 0 - - 10 years 1 month ago - 10 years 1 month ago [\#252183](#252183) by [Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile") Replied by *[Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile")* on topic *[Help!! No forward to Payment provider anymore (Paypal and Ideal)](/forum/27-checkout/886837-help-no-forward-to-payment-provider-anymore-paypal-and-ideal#252183 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2. -- PHP version -- : 5.6.18 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : none Hi! Please help :blink: In the checkout proces I select Ideal or Paypal and the next page is the succes page. The payment process is skipped. Why and how to change this? Also the cart is not empthy after succespage. Thank you")* I have sent you the details in the contactform. Maybe it is helpful to know I have upgraded in two steps. From free to essential to businessedition. It has worked before, cause I tested it some time ago. But I don't know what caused this change. Last edit: 10 years 1 month ago by [Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg4NjgzNy1oZWxwLW5vLWZvcndhcmQtdG8tcGF5bWVudC1wcm92aWRlci1hbnltb3JlLXBheXBhbC1hbmQtaWRlYWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 10 years 1 month ago [\#252271](#252271) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Help!! No forward to Payment provider anymore (Paypal and Ideal)](/forum/27-checkout/886837-help-no-forward-to-payment-provider-anymore-paypal-and-ideal#252271 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2. -- PHP version -- : 5.6.18 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : none Hi! Please help :blink: In the checkout proces I select Ideal or Paypal and the next page is the succes page. The payment process is skipped. Why and how to change this? Also the cart is not empthy after succespage. Thank you")* Hi, You've modified the file "end" of the view "checkout" via the menu Display>Views: [ take.ms/0xauQ](http://take.ms/0xauQ) As you can see, you've replaced the code: Code: echo $this->html; there, which displays the redirection form of the payment plugins by: Code: echo JText::_('BEDANKT_VOOR_DE_BESTELLING'); which displays your thank you message. So it does exactly what you made it do. Remove that customization and you'll see that it will work properly. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg4NjgzNy1oZWxwLW5vLWZvcndhcmQtdG8tcGF5bWVudC1wcm92aWRlci1hbnltb3JlLXBheXBhbC1hbmQtaWRlYWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile")** - [![Cybermissy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/43303-cybermissy "View Cybermissy's Profile") Topic Author - [ Offline](/forum/user/43303-cybermissy) Less More - Posts: 25 - Thank you received: 0 - - 10 years 1 month ago [\#252276](#252276) by [Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile") Replied by *[Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile")* on topic *[Help!! No forward to Payment provider anymore (Paypal and Ideal)](/forum/27-checkout/886837-help-no-forward-to-payment-provider-anymore-paypal-and-ideal#252276 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2. -- PHP version -- : 5.6.18 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : none Hi! Please help :blink: In the checkout proces I select Ideal or Paypal and the next page is the succes page. The payment process is skipped. Why and how to change this? Also the cart is not empthy after succespage. Thank you")* Wow how stupid! Thank you for your help!! I tested it only with offline payment methods so I haven't noticed this before. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg4NjgzNy1oZWxwLW5vLWZvcndhcmQtdG8tcGF5bWVudC1wcm92aWRlci1hbnltb3JlLXBheXBhbC1hbmQtaWRlYWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile")** - [![Cybermissy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/43303-cybermissy "View Cybermissy's Profile") Topic Author - [ Offline](/forum/user/43303-cybermissy) Less More - Posts: 25 - Thank you received: 0 - - 10 years 1 month ago [\#252282](#252282) by [Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile") Replied by *[Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile")* on topic *[Help!! No forward to Payment provider anymore (Paypal and Ideal)](/forum/27-checkout/886837-help-no-forward-to-payment-provider-anymore-paypal-and-ideal#252282 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2. -- PHP version -- : 5.6.18 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : none Hi! Please help :blink: In the checkout proces I select Ideal or Paypal and the next page is the succes page. The payment process is skipped. Why and how to change this? Also the cart is not empthy after succespage. Thank you")* So where do I edit this succes-page? I want to add some more text. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg4NjgzNy1oZWxwLW5vLWZvcndhcmQtdG8tcGF5bWVudC1wcm92aWRlci1hbnltb3JlLXBheXBhbC1hbmQtaWRlYWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 10 years 1 month ago - 10 years 1 month ago [\#252339](#252339) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Help!! No forward to Payment provider anymore (Paypal and Ideal)](/forum/27-checkout/886837-help-no-forward-to-payment-provider-anymore-paypal-and-ideal#252339 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2. -- PHP version -- : 5.6.18 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : none Hi! Please help :blink: In the checkout proces I select Ideal or Paypal and the next page is the succes page. The payment process is skipped. Why and how to change this? Also the cart is not empthy after succespage. Thank you")* Hello, You can edit or add your "**Thank you page**" in **each** of your payment plugins file. Open and edit, the ***YOURPAYMENTPLUGIN*\_end.php**, you will see some **html** that manage the little message you see at the end of the process. Feel free to add some **html to customize the message**. Hope this will fit your needs. Regards Last edit: 10 years 1 month ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg4NjgzNy1oZWxwLW5vLWZvcndhcmQtdG8tcGF5bWVudC1wcm92aWRlci1hbnltb3JlLXBheXBhbC1hbmQtaWRlYWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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