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#   Help! Guest checkout has no shippingadres and no shippingmethods

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- **[Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile")**
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9 years 8 months ago [\#262491](#262491) by [Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile")  *[Help! Guest checkout has no shippingadres and no shippingmethods](/forum/27-checkout/888876-help-guest-checkout-has-no-shippingadres-and-no-shippingmethods#262491 "-- url of the page with the problem -- :   www.dierinbalans.nl/winkelwagen  -- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.29 -- Browser(s) name and version -- : chrome latest  Hi!  Customers are ordering as guest and no shippingcost are charged and no shippings address is asked for. How come? Please help!  Kind regards.")* was created by *[Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile")*

-- url of the page with the problem -- : [ www.dierinbalans.nl/winkelwagen](https://www.dierinbalans.nl/winkelwagen)
-- HikaShop version -- : 3.0.0
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6.29
-- Browser(s) name and version -- : chrome latest

Hi!

Customers are ordering as guest and no shippingcost are charged and no shippings address is asked for.
How come? Please help!

Kind regards.

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- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
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9 years 8 months ago [\#262494](#262494) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Help! Guest checkout has no shippingadres and no shippingmethods](/forum/27-checkout/888876-help-guest-checkout-has-no-shippingadres-and-no-shippingmethods#262494 "-- url of the page with the problem -- :   www.dierinbalans.nl/winkelwagen  -- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.29 -- Browser(s) name and version -- : chrome latest  Hi!  Customers are ordering as guest and no shippingcost are charged and no shippings address is asked for. How come? Please help!  Kind regards.")*

Hi,

For what I can see in your website ; you have shipping methods and the shipping price is also displayed
[ pasteboard.co/3tB331xN7.png](http://pasteboard.co/3tB331xN7.png)

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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