[Skip to main content](#vessel-content) # Hikashop checkout register guest login buttons not working on phones ## - **[snpspandc](/forum/user/37440-snpspandc "View snpspandc's Profile")** - [![snpspandc's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/37440-snpspandc "View snpspandc's Profile") Topic Author - [ Offline](/forum/user/37440-snpspandc) Less More - Posts: 13 - Thank you received: 0 - - 9 years 4 months ago [\#273856](#273856) by [snpspandc](/forum/user/37440-snpspandc "View snpspandc's Profile") *[Hikashop checkout register guest login buttons not working on phones](/forum/27-checkout/891117-hikashop-checkout-register-guest-login-buttons-not-working-on-phones#273856 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 7.0.16 -- Browser(s) name and version -- : iphone safari, android etc.. -- Error-message(debug-mod must be tuned on) -- : no error message Hikashop checkout register guest login buttons not working on phones. system works ok on browsers outside of phones. i cannot choose the options on the iphone. only the default i set will work. at the moment i set the default to guest as that is usually what most customers want but the other options do not work and they are displayed correctly there but just cannot choose them. i had a recent issue with users unable to choose the add to cart and have resolved that issue with adding ajax in the akeeba admin tools here: www.akeebabackup.com/support/admin-tools...king-updatecart.html as that fixed that issue but now further down the line we cannot use mobile options for customers. your help is much appreciated.")* was created by *[snpspandc](/forum/user/37440-snpspandc "View snpspandc's Profile")* -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 7.0.16 -- Browser(s) name and version -- : iphone safari, android etc.. -- Error-message(debug-mod must be tuned on) -- : no error message Hikashop checkout register guest login buttons not working on phones. system works ok on browsers outside of phones. i cannot choose the options on the iphone. only the default i set will work. at the moment i set the default to guest as that is usually what most customers want but the other options do not work and they are displayed correctly there but just cannot choose them. i had a recent issue with users unable to choose the add to cart and have resolved that issue with adding ajax in the akeeba admin tools here: [ www.akeebabackup.com/support/admin-tools...king-updatecart.html](https://www.akeebabackup.com/support/admin-tools/Ticket/27533-admin-tools-is-blocking-updatecart.html) as that fixed that issue but now further down the line we cannot use mobile options for customers. your help is much appreciated. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5MTExNy1oaWthc2hvcC1jaGVja291dC1yZWdpc3Rlci1ndWVzdC1sb2dpbi1idXR0b25zLW5vdC13b3JraW5nLW9uLXBob25lcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 9 years 4 months ago - 9 years 4 months ago [\#273875](#273875) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Hikashop checkout register guest login buttons not working on phones](/forum/27-checkout/891117-hikashop-checkout-register-guest-login-buttons-not-working-on-phones#273875 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 7.0.16 -- Browser(s) name and version -- : iphone safari, android etc.. -- Error-message(debug-mod must be tuned on) -- : no error message Hikashop checkout register guest login buttons not working on phones. system works ok on browsers outside of phones. i cannot choose the options on the iphone. only the default i set will work. at the moment i set the default to guest as that is usually what most customers want but the other options do not work and they are displayed correctly there but just cannot choose them. i had a recent issue with users unable to choose the add to cart and have resolved that issue with adding ajax in the akeeba admin tools here: www.akeebabackup.com/support/admin-tools...king-updatecart.html as that fixed that issue but now further down the line we cannot use mobile options for customers. your help is much appreciated.")* Hello, We proceed some tests on our side, and everything works well, so can you provide an **Url link** to process test directly on your website ? Can you try to switch to a **default Joomla template** like Protostar to see if that can be template related, or else. Awaiting news from you. Regards Last edit: 9 years 4 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5MTExNy1oaWthc2hvcC1jaGVja291dC1yZWdpc3Rlci1ndWVzdC1sb2dpbi1idXR0b25zLW5vdC13b3JraW5nLW9uLXBob25lcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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