[Skip to main content](#vessel-content) # Add to cart button doesn't work ## - **[trollallacarica](/forum/user/12948-trollallacarica "View trollallacarica's Profile")** - [![trollallacarica's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar12948.jpg)](/forum/user/12948-trollallacarica "View trollallacarica's Profile") Topic Author - [ Offline](/forum/user/12948-trollallacarica) Less More - Posts: 8 - Thank you received: 1 - - 9 years 2 months ago [\#277046](#277046) by [trollallacarica](/forum/user/12948-trollallacarica "View trollallacarica's Profile") *[Add to cart button doesn't work](/forum/27-checkout/891708-add-to-cart-button-doesnt-work#277046 "-- url of the page with the problem -- : telecomando.info/ -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.5 -- Browser(s) name and version -- : chrome Hi my add to chart button in product page doesn't work anymore. Can you see ex: telecomando.info/telecomandi/originale/r...-sony-originale.html It's work fine form category listing ex: telecomando.info/sony/telecomando-tv.html Thanks Marco")* was created by *[trollallacarica](/forum/user/12948-trollallacarica "View trollallacarica's Profile")* -- url of the page with the problem -- : [ telecomando.info/](http://telecomando.info/) -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.5 -- Browser(s) name and version -- : chrome Hi my add to chart button in product page doesn't work anymore. Can you see ex: [ telecomando.info/telecomandi/originale/r...-sony-originale.html](http://telecomando.info/telecomandi/originale/rmt-tx100d-telecomando-sony-originale.html) It's work fine form category listing ex: [ telecomando.info/sony/telecomando-tv.html](http://telecomando.info/sony/telecomando-tv.html) Thanks Marco Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5MTcwOC1hZGQtdG8tY2FydC1idXR0b24tZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 9 years 2 months ago [\#277062](#277062) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Add to cart button doesn't work](/forum/27-checkout/891708-add-to-cart-button-doesnt-work#277062 "-- url of the page with the problem -- : telecomando.info/ -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.5 -- Browser(s) name and version -- : chrome Hi my add to chart button in product page doesn't work anymore. Can you see ex: telecomando.info/telecomandi/originale/r...-sony-originale.html It's work fine form category listing ex: telecomando.info/sony/telecomando-tv.html Thanks Marco")* Hi, You have that error on the product page when you click on the add to cart button: [ monosnap.com/file/pd2UfVc8Q2fCR8rETiAAHeiiKXuzaQ](https://monosnap.com/file/pd2UfVc8Q2fCR8rETiAAHeiiKXuzaQ) The issue apparently comes from the extra parameters being sent: [ monosnap.com/file/BFcqg5wdc4o0LDUsCLYzxwAGe8lp85](https://monosnap.com/file/BFcqg5wdc4o0LDUsCLYzxwAGe8lp85) These come from the contact form that you included in the product page. While that's not a problem per se, you should move that form outside the form tags of the product page. Then, they wouldn't mess with the standard add to cart process. The following user(s) said Thank You: [trollallacarica](/forum/user/12948-trollallacarica "View trollallacarica's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5MTcwOC1hZGQtdG8tY2FydC1idXR0b24tZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[trollallacarica](/forum/user/12948-trollallacarica "View trollallacarica's Profile")** - [![trollallacarica's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar12948.jpg)](/forum/user/12948-trollallacarica "View trollallacarica's Profile") Topic Author - [ Offline](/forum/user/12948-trollallacarica) Less More - Posts: 8 - Thank you received: 1 - - 9 years 2 months ago [\#277110](#277110) by [trollallacarica](/forum/user/12948-trollallacarica "View trollallacarica's Profile") Replied by *[trollallacarica](/forum/user/12948-trollallacarica "View trollallacarica's Profile")* on topic *[Add to cart button doesn't work](/forum/27-checkout/891708-add-to-cart-button-doesnt-work#277110 "-- url of the page with the problem -- : telecomando.info/ -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.5 -- Browser(s) name and version -- : chrome Hi my add to chart button in product page doesn't work anymore. Can you see ex: telecomando.info/telecomandi/originale/r...-sony-originale.html It's work fine form category listing ex: telecomando.info/sony/telecomando-tv.html Thanks Marco")* Hi nicolas thanks for your great and fast support. I decided to remove contact form from product page, it's not so crucial. Everything works fine. The following user(s) said Thank You: [Philip](/forum/user/34318-philip "View Philip's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5MTcwOC1hZGQtdG8tY2FydC1idXR0b24tZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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