[Skip to main content](#vessel-content) # Shipping address ## - **[kittdrury](/forum/user/48718-kittdrury "View kittdrury's Profile")** - [![kittdrury's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar48718.jpg)](/forum/user/48718-kittdrury "View kittdrury's Profile") Topic Author - [ Offline](/forum/user/48718-kittdrury) Less More - Posts: 51 - Thank you received: 1 - - - 8 years 8 months ago [\#288605](#288605) by [kittdrury](/forum/user/48718-kittdrury "View kittdrury's Profile") *[Shipping address](/forum/27-checkout/893920-shipping-address#288605 "-- url of the page with the problem -- : honeysuckleyard.com/my-account/checkout -- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6.3 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Shipping Address same as shop business address. Dear HikaShop, We have a problem with our HIKAShop installation, the shipping address always seems to default to "öur" businesses registered address and not the clients billing address, have we set up something in error. Can you please help. Regards, Chris PHP Built On Linux l4-a22-p53 3.10.1-hardened-r1 #9 SMP Tue Jul 14 14:54:49 UTC 2015 x86_64 Database Version 5.5.44 Database Collation utf8mb4_general_ci Database Connection Collation utf8mb4_general_ci PHP Version 5.6.30-pl0-gentoo Web Server Apache WebServer to PHP Interface apache2handler Joomla! Version Joomla! 3.8.2 Stable [ Amani ] 7-November-2017 15:00 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36")* was created by *[kittdrury](/forum/user/48718-kittdrury "View kittdrury's Profile")* -- url of the page with the problem -- : [ honeysuckleyard.com/my-account/checkout](http://honeysuckleyard.com/my-account/checkout) -- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6.3 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Shipping Address same as shop business address. Dear HikaShop, We have a problem with our HIKAShop installation, the shipping address always seems to default to "öur" businesses registered address and not the clients billing address, have we set up something in error. Can you please help. Regards, Chris PHP Built On Linux l4-a22-p53 3.10.1-hardened-r1 #9 SMP Tue Jul 14 14:54:49 UTC 2015 x86_64 Database Version 5.5.44 Database Collation utf8mb4_general_ci Database Connection Collation utf8mb4_general_ci PHP Version 5.6.30-pl0-gentoo Web Server Apache WebServer to PHP Interface apache2handler Joomla! Version Joomla! 3.8.2 Stable [ Amani ] 7-November-2017 15:00 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36 --- Kitt - [ ![shippingaddress.PNG](/forum/attachment/42760) ](/forum/attachment/42760 "...ingaddress.PNG") [ ](/forum/attachment/42760?download=1 "...ingaddress.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5MzkyMC1zaGlwcGluZy1hZGRyZXNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 8 years 8 months ago [\#288613](#288613) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping address](/forum/27-checkout/893920-shipping-address#288613 "-- url of the page with the problem -- : honeysuckleyard.com/my-account/checkout -- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6.3 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Shipping Address same as shop business address. Dear HikaShop, We have a problem with our HIKAShop installation, the shipping address always seems to default to "öur" businesses registered address and not the clients billing address, have we set up something in error. Can you please help. Regards, Chris PHP Built On Linux l4-a22-p53 3.10.1-hardened-r1 #9 SMP Tue Jul 14 14:54:49 UTC 2015 x86_64 Database Version 5.5.44 Database Collation utf8mb4_general_ci Database Connection Collation utf8mb4_general_ci PHP Version 5.6.30-pl0-gentoo Web Server Apache WebServer to PHP Interface apache2handler Joomla! Version Joomla! 3.8.2 Stable [ Amani ] 7-November-2017 15:00 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36")* Hi, This means that you've activated the "override shipping address" setting of your shipping methods, which does exactly what you're describing. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5MzkyMC1zaGlwcGluZy1hZGRyZXNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kittdrury](/forum/user/48718-kittdrury "View kittdrury's Profile")** - [![kittdrury's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar48718.jpg)](/forum/user/48718-kittdrury "View kittdrury's Profile") Topic Author - [ Offline](/forum/user/48718-kittdrury) Less More - Posts: 51 - Thank you received: 1 - - - 8 years 8 months ago [\#288749](#288749) by [kittdrury](/forum/user/48718-kittdrury "View kittdrury's Profile") Replied by *[kittdrury](/forum/user/48718-kittdrury "View kittdrury's Profile")* on topic *[Shipping address](/forum/27-checkout/893920-shipping-address#288749 "-- url of the page with the problem -- : honeysuckleyard.com/my-account/checkout -- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6.3 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Shipping Address same as shop business address. Dear HikaShop, We have a problem with our HIKAShop installation, the shipping address always seems to default to "öur" businesses registered address and not the clients billing address, have we set up something in error. Can you please help. Regards, Chris PHP Built On Linux l4-a22-p53 3.10.1-hardened-r1 #9 SMP Tue Jul 14 14:54:49 UTC 2015 x86_64 Database Version 5.5.44 Database Collation utf8mb4_general_ci Database Connection Collation utf8mb4_general_ci PHP Version 5.6.30-pl0-gentoo Web Server Apache WebServer to PHP Interface apache2handler Joomla! Version Joomla! 3.8.2 Stable [ Amani ] 7-November-2017 15:00 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36")* OK, so how do we switch that off please. --- Kitt Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5MzkyMC1zaGlwcGluZy1hZGRyZXNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 8 years 8 months ago [\#288773](#288773) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping address](/forum/27-checkout/893920-shipping-address#288773 "-- url of the page with the problem -- : honeysuckleyard.com/my-account/checkout -- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6.3 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Shipping Address same as shop business address. Dear HikaShop, We have a problem with our HIKAShop installation, the shipping address always seems to default to "öur" businesses registered address and not the clients billing address, have we set up something in error. Can you please help. Regards, Chris PHP Built On Linux l4-a22-p53 3.10.1-hardened-r1 #9 SMP Tue Jul 14 14:54:49 UTC 2015 x86_64 Database Version 5.5.44 Database Collation utf8mb4_general_ci Database Connection Collation utf8mb4_general_ci PHP Version 5.6.30-pl0-gentoo Web Server Apache WebServer to PHP Interface apache2handler Joomla! Version Joomla! 3.8.2 Stable [ Amani ] 7-November-2017 15:00 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36")* Edit the settings of your shipping methods via the menu System>Shipping methods and turn off the "override shipping address" setting Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5MzkyMC1zaGlwcGluZy1hZGRyZXNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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