[Skip to main content](#vessel-content) # Stop Hikashop from saving user information on frontend for guest checkout. ## - **[Chetanmadaan](/forum/user/46534-chetanmadaan "View Chetanmadaan's Profile")** - [![Chetanmadaan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46534-chetanmadaan "View Chetanmadaan's Profile") Topic Author - [ Offline](/forum/user/46534-chetanmadaan) Less More - Posts: 8 - Thank you received: 0 - - 8 years 6 months ago [\#290844](#290844) by [Chetanmadaan](/forum/user/46534-chetanmadaan "View Chetanmadaan's Profile") *[Stop Hikashop from saving user information on frontend for guest checkout.](/forum/27-checkout/894357-stop-hikashop-from-saving-user-information-on-frontend-for-guest-checkout#290844 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.6 -- PHP version -- : 7.1 Hello, On our Hikashop Install, We have Guest Checkout enabled and I can see it's saving the guest user information on the frontend. So, Even if the user closes the tab and comes back. The information is pre-filled. How can we stop that from happening and make it a TRUE guest checkout behaviour? Thanks,")* was created by *[Chetanmadaan](/forum/user/46534-chetanmadaan "View Chetanmadaan's Profile")* -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.6 -- PHP version -- : 7.1 Hello, On our Hikashop Install, We have Guest Checkout enabled and I can see it's saving the guest user information on the frontend. So, Even if the user closes the tab and comes back. The information is pre-filled. How can we stop that from happening and make it a TRUE guest checkout behaviour? Thanks, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NDM1Ny1zdG9wLWhpa2FzaG9wLWZyb20tc2F2aW5nLXVzZXItaW5mb3JtYXRpb24tb24tZnJvbnRlbmQtZm9yLWd1ZXN0LWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14264 - - 8 years 6 months ago [\#290863](#290863) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Stop Hikashop from saving user information on frontend for guest checkout.](/forum/27-checkout/894357-stop-hikashop-from-saving-user-information-on-frontend-for-guest-checkout#290863 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.6 -- PHP version -- : 7.1 Hello, On our Hikashop Install, We have Guest Checkout enabled and I can see it's saving the guest user information on the frontend. So, Even if the user closes the tab and comes back. The information is pre-filled. How can we stop that from happening and make it a TRUE guest checkout behaviour? Thanks,")* Hi, The pre filling of the forms isn't done by HikaShop but by your browser in order to make it easier for you to fill in forms. Still, in your custom fields (that you can edit via the menu Display>Custom fields), you can add the attribute autocomplete="new-password" so that the browsers don't prefill the fields. But some browsers don't support that attribute so... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NDM1Ny1zdG9wLWhpa2FzaG9wLWZyb20tc2F2aW5nLXVzZXItaW5mb3JtYXRpb24tb24tZnJvbnRlbmQtZm9yLWd1ZXN0LWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Chetanmadaan](/forum/user/46534-chetanmadaan "View Chetanmadaan's Profile")** - [![Chetanmadaan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46534-chetanmadaan "View Chetanmadaan's Profile") Topic Author - [ Offline](/forum/user/46534-chetanmadaan) Less More - Posts: 8 - Thank you received: 0 - - 8 years 6 months ago [\#290904](#290904) by [Chetanmadaan](/forum/user/46534-chetanmadaan "View Chetanmadaan's Profile") Replied by *[Chetanmadaan](/forum/user/46534-chetanmadaan "View Chetanmadaan's Profile")* on topic *[Stop Hikashop from saving user information on frontend for guest checkout.](/forum/27-checkout/894357-stop-hikashop-from-saving-user-information-on-frontend-for-guest-checkout#290904 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.6 -- PHP version -- : 7.1 Hello, On our Hikashop Install, We have Guest Checkout enabled and I can see it's saving the guest user information on the frontend. So, Even if the user closes the tab and comes back. The information is pre-filled. How can we stop that from happening and make it a TRUE guest checkout behaviour? Thanks,")* Hello, I am referring to the part where it saves info ans shows an edit billing info button when the user comes back for checkout next time. [ ![test1.jpg](/forum/attachment/43278) ](/forum/attachment/43278 "test1.jpg") - [ ![test1.jpg](/forum/attachment/43278) ](/forum/attachment/43278 "test1.jpg") [ ](/forum/attachment/43278?download=1 "test1.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NDM1Ny1zdG9wLWhpa2FzaG9wLWZyb20tc2F2aW5nLXVzZXItaW5mb3JtYXRpb24tb24tZnJvbnRlbmQtZm9yLWd1ZXN0LWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14264 - - 8 years 6 months ago [\#290931](#290931) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Stop Hikashop from saving user information on frontend for guest checkout.](/forum/27-checkout/894357-stop-hikashop-from-saving-user-information-on-frontend-for-guest-checkout#290931 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.6 -- PHP version -- : 7.1 Hello, On our Hikashop Install, We have Guest Checkout enabled and I can see it's saving the guest user information on the frontend. So, Even if the user closes the tab and comes back. The information is pre-filled. How can we stop that from happening and make it a TRUE guest checkout behaviour? Thanks,")* Hi, No, the email address and billing/shipping address won't be kept if you come back at another time. That's potentially only the case for some payment methods and only while your user session didn't expire yet. But normally, when someone comes back on your website, his user session has already expired and thus he will have to reenter everything. You can configure the duration of the user session in the settings of the Joomla configuration. If you don't refresh a page of the frontent during the period of time you entered there, the user session will be cleaned and you'll see that you'll have to reenter everything. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NDM1Ny1zdG9wLWhpa2FzaG9wLWZyb20tc2F2aW5nLXVzZXItaW5mb3JtYXRpb24tb24tZnJvbnRlbmQtZm9yLWd1ZXN0LWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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