[Skip to main content](#vessel-content) # checkout changed after latest update ## - **[Pixcraft](/forum/user/48792-pixcraft "View Pixcraft's Profile")** - [![Pixcraft's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/48792-pixcraft "View Pixcraft's Profile") Topic Author - [ Offline](/forum/user/48792-pixcraft) Less More - Posts: 8 - Thank you received: 0 - - 8 years 2 months ago [\#297082](#297082) by [Pixcraft](/forum/user/48792-pixcraft "View Pixcraft's Profile") *[checkout changed after latest update](/forum/27-checkout/895568-checkout-changed-after-latest-update#297082 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7 The checkout page flow changed after I updated to 3.5.1. Before the update I when I clicked submit in the one page checkout the next page would be the actual bank selector page. Now I get an extra page with the payment block This is the situation before the update. www.useloom.com/share/e2317ac59c0f46a39d305bf702a4fc3d")* was created by *[Pixcraft](/forum/user/48792-pixcraft "View Pixcraft's Profile")* -- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7 The checkout page flow changed after I updated to 3.5.1. Before the update I when I clicked submit in the one page checkout the next page would be the actual bank selector page. Now I get an extra page with the payment block This is the situation before the update. [ www.useloom.com/share/e2317ac59c0f46a39d305bf702a4fc3d](https://www.useloom.com/share/e2317ac59c0f46a39d305bf702a4fc3d) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NTU2OC1jaGVja291dC1jaGFuZ2VkLWFmdGVyLWxhdGVzdC11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Pixcraft](/forum/user/48792-pixcraft "View Pixcraft's Profile")** - [![Pixcraft's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/48792-pixcraft "View Pixcraft's Profile") Topic Author - [ Offline](/forum/user/48792-pixcraft) Less More - Posts: 8 - Thank you received: 0 - - 8 years 2 months ago [\#297083](#297083) by [Pixcraft](/forum/user/48792-pixcraft "View Pixcraft's Profile") Replied by *[Pixcraft](/forum/user/48792-pixcraft "View Pixcraft's Profile")* on topic *[checkout changed after latest update](/forum/27-checkout/895568-checkout-changed-after-latest-update#297083 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7 The checkout page flow changed after I updated to 3.5.1. Before the update I when I clicked submit in the one page checkout the next page would be the actual bank selector page. Now I get an extra page with the payment block This is the situation before the update. www.useloom.com/share/e2317ac59c0f46a39d305bf702a4fc3d")* Also when something goes wrong with payment (like cancelation) it's not possible anymore to reach the page with form with adress / email. It goes directly to that last (extra) checkout page. - [ ![ScreenShot2018-08-24at16.39.11PM.jpg](/forum/attachment/44616) ](/forum/attachment/44616 "...16.39.11PM.jpg") [ ](/forum/attachment/44616?download=1 "...16.39.11PM.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NTU2OC1jaGVja291dC1jaGFuZ2VkLWFmdGVyLWxhdGVzdC11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 8 years 2 months ago [\#297086](#297086) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[checkout changed after latest update](/forum/27-checkout/895568-checkout-changed-after-latest-update#297086 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7 The checkout page flow changed after I updated to 3.5.1. Before the update I when I clicked submit in the one page checkout the next page would be the actual bank selector page. Now I get an extra page with the payment block This is the situation before the update. www.useloom.com/share/e2317ac59c0f46a39d305bf702a4fc3d")* Hi, Could you provide a screenshot of the settings under the "Checkout" tab of the HikaShop configuration ? Also, I see that you're using a payment plugin which is not included in HikaShop. Could you do a test with one that is, like for example "bank transfer" and see if you also have the issue ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NTU2OC1jaGVja291dC1jaGFuZ2VkLWFmdGVyLWxhdGVzdC11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Pixcraft](/forum/user/48792-pixcraft "View Pixcraft's Profile")** - [![Pixcraft's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/48792-pixcraft "View Pixcraft's Profile") Topic Author - [ Offline](/forum/user/48792-pixcraft) Less More - Posts: 8 - Thank you received: 0 - - 8 years 2 months ago [\#297118](#297118) by [Pixcraft](/forum/user/48792-pixcraft "View Pixcraft's Profile") Replied by *[Pixcraft](/forum/user/48792-pixcraft "View Pixcraft's Profile")* on topic *[checkout changed after latest update](/forum/27-checkout/895568-checkout-changed-after-latest-update#297118 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7 The checkout page flow changed after I updated to 3.5.1. Before the update I when I clicked submit in the one page checkout the next page would be the actual bank selector page. Now I get an extra page with the payment block This is the situation before the update. www.useloom.com/share/e2317ac59c0f46a39d305bf702a4fc3d")* Hi, I installed the bank transfer payment method and the behaviour is the same. I attached screenshots of the configuration. - [ ![ScreenShot2018-08-25at10.38.39.png](/forum/attachment/44619) ](/forum/attachment/44619 "...at10.38.39.png") [ ](/forum/attachment/44619?download=1 "...at10.38.39.png") - [ ![ScreenShot2018-08-25at10.37.19.png](/forum/attachment/44620) ](/forum/attachment/44620 "...at10.37.19.png") [ ](/forum/attachment/44620?download=1 "...at10.37.19.png") - [ ![ScreenShot2018-08-25at10.38.17.png](/forum/attachment/44621) ](/forum/attachment/44621 "...at10.38.17.png") [ ](/forum/attachment/44621?download=1 "...at10.38.17.png") - [ ![ScreenShot2018-08-25at10.38.27.png](/forum/attachment/44622) ](/forum/attachment/44622 "...at10.38.27.png") [ ](/forum/attachment/44622?download=1 "...at10.38.27.png") - [ ![ScreenShot2018-08-25at10.38.27_2018-08-25.png](/forum/attachment/44623) ](/forum/attachment/44623 "...2018-08-25.png") [ ](/forum/attachment/44623?download=1 "...2018-08-25.png") - [ ![ScreenShot2018-08-25at10.37.19_2018-08-25.png](/forum/attachment/44624) ](/forum/attachment/44624 "...2018-08-25.png") [ ](/forum/attachment/44624?download=1 "...2018-08-25.png") - [ ![ScreenShot2018-08-25at10.38.17_2018-08-25.png](/forum/attachment/44625) ](/forum/attachment/44625 "...2018-08-25.png") [ ](/forum/attachment/44625?download=1 "...2018-08-25.png") - [ ![ScreenShot2018-08-25at10.38.39_2018-08-25.png](/forum/attachment/44626) ](/forum/attachment/44626 "...2018-08-25.png") [ ](/forum/attachment/44626?download=1 "...2018-08-25.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NTU2OC1jaGVja291dC1jaGFuZ2VkLWFmdGVyLWxhdGVzdC11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 8 years 2 months ago [\#297198](#297198) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[checkout changed after latest update](/forum/27-checkout/895568-checkout-changed-after-latest-update#297198 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7 The checkout page flow changed after I updated to 3.5.1. Before the update I when I clicked submit in the one page checkout the next page would be the actual bank selector page. Now I get an extra page with the payment block This is the situation before the update. www.useloom.com/share/e2317ac59c0f46a39d305bf702a4fc3d")* Hi, I was able to reproduce the problem on my end and fixed it. It was caused by another patch which added extra checks on the addresses during the checkout to properly refresh elements when addresses would be added/removed. This change had an effect on that special case as the check for that special case didn't take into account the extra checks of the other patch. The fix is quite simple. Change the line: Code: if(!in_array($markerName, array('billing_address', 'shipping_address','user'))) to: Code: if(!in_array($markerName, array('billing_address', 'billing_addresses', 'shipping_address', 'shipping_addresses','user'))) in the file administrator/components/com_hikashop/helpers/checkout/login.php and that's it. We'll add that fix on our end too. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NTU2OC1jaGVja291dC1jaGFuZ2VkLWFmdGVyLWxhdGVzdC11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Pixcraft](/forum/user/48792-pixcraft "View Pixcraft's Profile")** - [![Pixcraft's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/48792-pixcraft "View Pixcraft's Profile") Topic Author - [ Offline](/forum/user/48792-pixcraft) Less More - Posts: 8 - Thank you received: 0 - - 8 years 2 months ago [\#297229](#297229) by [Pixcraft](/forum/user/48792-pixcraft "View Pixcraft's Profile") Replied by *[Pixcraft](/forum/user/48792-pixcraft "View Pixcraft's Profile")* on topic *[checkout changed after latest update](/forum/27-checkout/895568-checkout-changed-after-latest-update#297229 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7 The checkout page flow changed after I updated to 3.5.1. Before the update I when I clicked submit in the one page checkout the next page would be the actual bank selector page. Now I get an extra page with the payment block This is the situation before the update. www.useloom.com/share/e2317ac59c0f46a39d305bf702a4fc3d")* Hi, Thanks. That fixed the problem. After a succesfull order the customer is not directed anymore to the thank you page controlled by the payment method. It's getting the standard thank you message. This was working before the update. Any solution for this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NTU2OC1jaGVja291dC1jaGFuZ2VkLWFmdGVyLWxhdGVzdC11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 8 years 2 months ago [\#297248](#297248) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[checkout changed after latest update](/forum/27-checkout/895568-checkout-changed-after-latest-update#297248 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7 The checkout page flow changed after I updated to 3.5.1. Before the update I when I clicked submit in the one page checkout the next page would be the actual bank selector page. Now I get an extra page with the payment block This is the situation before the update. www.useloom.com/share/e2317ac59c0f46a39d305bf702a4fc3d")* Hi, I'm not able to reproduce the problem on my end with the different payment methods I tried which are included by default in HikaShop. Can you check on your end if you have the problem only with your payment plugin or with others too ? If it's only with your payment plugin, then I'm afraid you'll have to check with the support of that payment plugin. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NTU2OC1jaGVja291dC1jaGFuZ2VkLWFmdGVyLWxhdGVzdC11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.064 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)