[Skip to main content](#vessel-content) # how to automatically erase the cart after order ## - **[optomesures](/forum/user/56772-optomesures "View optomesures's Profile")** - [![optomesures's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56772-optomesures "View optomesures's Profile") Topic Author - [ Offline](/forum/user/56772-optomesures) Less More - Posts: 14 - Thank you received: 0 - - 7 years 4 months ago - 7 years 4 months ago [\#308537](#308537) by [optomesures](/forum/user/56772-optomesures "View optomesures's Profile") *[how to automatically erase the cart after order](/forum/27-checkout/897853-how-to-automatically-erase-the-cart-after-order#308537 "after payment, the cart stays as before with the product already ordered , how can it be deleted automatically ? thank you")* was created by *[optomesures](/forum/user/56772-optomesures "View optomesures's Profile")* after payment, the cart stays as before with the product already ordered , how can it be deleted automatically ? thank you Last edit: 7 years 4 months ago by [optomesures](/forum/user/56772-optomesures "View optomesures's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5Nzg1My1ob3ctdG8tYXV0b21hdGljYWxseS1lcmFzZS10aGUtY2FydC1hZnRlci1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 7 years 4 months ago [\#308538](#308538) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[how to automatically erase the cart after order](/forum/27-checkout/897853-how-to-automatically-erase-the-cart-after-order#308538 "after payment, the cart stays as before with the product already ordered , how can it be deleted automatically ? thank you")* Hi, Make sure that the "clean cart when order is" setting is set to "created" in the HikaShop configuration. Also, if you have the "Enable multi carts" setting activated in the HikaShop configuration, it's possible that you got several carts with the same content if you made several tests. And thus, if you checkout and it removes the current cart at the end, you might just see the previous cart thinking it's the same one that wasn't deleted. So try to clear all the carts of your tests in Customers>Carts and try again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5Nzg1My1ob3ctdG8tYXV0b21hdGljYWxseS1lcmFzZS10aGUtY2FydC1hZnRlci1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.060 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)