[Skip to main content](#vessel-content) # changed back to version 4.0.2 ## - **[jkfang](/forum/user/31251-jkfang "View jkfang's Profile")** - [![jkfang's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31251-jkfang "View jkfang's Profile") Topic Author - [ Offline](/forum/user/31251-jkfang) Less More - Posts: 24 - Thank you received: 1 - - 7 years 3 months ago [\#308988](#308988) by [jkfang](/forum/user/31251-jkfang "View jkfang's Profile") *[the next step button ineffective during checkout](/forum/27-checkout/897939-changed-back-to-version-4-0-2#308988 "-- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.9.10 -- PHP version -- : PHP 7.1.30 -- Browser(s) name and version -- : 75.0.3770.142 -- Error-message(debug-mod must be tuned on) -- : No error message, just the next step button ineffective. Inform one problem I found. That is when I used Hikashop 4.2.0 or 4.1.0, the "next step button" in the checkout process failed (as shown in video website.shucm.info/next_step_button_ineffective ). But when I switched back to version 4.0.2, everything was fine.")* was created by *[jkfang](/forum/user/31251-jkfang "View jkfang's Profile")* -- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.9.10 -- PHP version -- : PHP 7.1.30 -- Browser(s) name and version -- : 75.0.3770.142 -- Error-message(debug-mod must be tuned on) -- : No error message, just the next step button ineffective. Inform one problem I found. That is when I used Hikashop 4.2.0 or 4.1.0, the "next step button" in the checkout process failed (as shown in video [ website.shucm.info/next\_step\_button\_ineffective](http://website.shucm.info/next_step_button_ineffective)). But when I switched back to version 4.0.2, everything was fine. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NzkzOS1jaGFuZ2VkLWJhY2stdG8tdmVyc2lvbi00LTAtMj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 7 years 3 months ago [\#308996](#308996) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[the next step button ineffective during checkout](/forum/27-checkout/897939-changed-back-to-version-4-0-2#308996 "-- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.9.10 -- PHP version -- : PHP 7.1.30 -- Browser(s) name and version -- : 75.0.3770.142 -- Error-message(debug-mod must be tuned on) -- : No error message, just the next step button ineffective. Inform one problem I found. That is when I used Hikashop 4.2.0 or 4.1.0, the "next step button" in the checkout process failed (as shown in video website.shucm.info/next_step_button_ineffective ). But when I switched back to version 4.0.2, everything was fine.")* Hello, Can you show us some screenshots of how you configured your checkout workflow via "Hikashop->System->Configuration->Checkout" so that we can test it on our end ? Thank you ! Kind regards, Mohamed Thelji. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NzkzOS1jaGFuZ2VkLWJhY2stdG8tdmVyc2lvbi00LTAtMj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile")** - [![Extrapet's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29207-extrapet "View Extrapet's Profile") - [ Offline](/forum/user/29207-extrapet) Less More - Posts: 13 - Thank you received: 1 - - 7 years 3 months ago [\#309490](#309490) by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") Replied by *[Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile")* on topic *[the next step button ineffective during checkout](/forum/27-checkout/897939-changed-back-to-version-4-0-2#309490 "-- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.9.10 -- PHP version -- : PHP 7.1.30 -- Browser(s) name and version -- : 75.0.3770.142 -- Error-message(debug-mod must be tuned on) -- : No error message, just the next step button ineffective. Inform one problem I found. That is when I used Hikashop 4.2.0 or 4.1.0, the "next step button" in the checkout process failed (as shown in video website.shucm.info/next_step_button_ineffective ). But when I switched back to version 4.0.2, everything was fine.")* Hi, I have the same issue. In checkout there is no redirect to Paypal nor Ideal. But after selecting the shipping, and the payment options, the enduser is shown the " end & confirmation" The default order status is set on "created" Also, no order is created and no confirmation is sent by email. attached you see my checkout schedule I use Joomla versie, 3.9.10. Hikashop essentials 4.1.0 any help is welcome! [ ![Schermafbeelding2019-08-05om22.05.24.png](/forum/attachment/47418) ](/forum/attachment/47418 "...om22.05.24.png") - [ ![Schermafbeelding2019-08-05om22.05.24.png](/forum/attachment/47418) ](/forum/attachment/47418 "...om22.05.24.png") [ ](/forum/attachment/47418?download=1 "...om22.05.24.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NzkzOS1jaGFuZ2VkLWJhY2stdG8tdmVyc2lvbi00LTAtMj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jkfang](/forum/user/31251-jkfang "View jkfang's Profile")** - [![jkfang's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31251-jkfang "View jkfang's Profile") Topic Author - [ Offline](/forum/user/31251-jkfang) Less More - Posts: 24 - Thank you received: 1 - - 7 years 3 months ago [\#309505](#309505) by [jkfang](/forum/user/31251-jkfang "View jkfang's Profile") Replied by *[jkfang](/forum/user/31251-jkfang "View jkfang's Profile")* on topic *[changed back to version 4.0.2](/forum/27-checkout/897939-changed-back-to-version-4-0-2#309505 "-- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.9.10 -- PHP version -- : PHP 7.1.30 -- Browser(s) name and version -- : 75.0.3770.142 -- Error-message(debug-mod must be tuned on) -- : No error message, just the next step button ineffective. Inform one problem I found. That is when I used Hikashop 4.2.0 or 4.1.0, the "next step button" in the checkout process failed (as shown in video website.shucm.info/next_step_button_ineffective ). But when I switched back to version 4.0.2, everything was fine.")* I changed back to version 4.0.2, and the problem was solved. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NzkzOS1jaGFuZ2VkLWJhY2stdG8tdmVyc2lvbi00LTAtMj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile")** - [![Extrapet's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29207-extrapet "View Extrapet's Profile") - [ Offline](/forum/user/29207-extrapet) Less More - Posts: 13 - Thank you received: 1 - - 7 years 3 months ago [\#309531](#309531) by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") Replied by *[Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile")* on topic *[changed back to version 4.0.2](/forum/27-checkout/897939-changed-back-to-version-4-0-2#309531 "-- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.9.10 -- PHP version -- : PHP 7.1.30 -- Browser(s) name and version -- : 75.0.3770.142 -- Error-message(debug-mod must be tuned on) -- : No error message, just the next step button ineffective. Inform one problem I found. That is when I used Hikashop 4.2.0 or 4.1.0, the "next step button" in the checkout process failed (as shown in video website.shucm.info/next_step_button_ineffective ). But when I switched back to version 4.0.2, everything was fine.")* I can't change back, as this is a new installation and purchased the last Hikashop version. (I'm building a new webshop to renew a joomla 2.0 version) so this is a known error of 4.2.xx? how to deal with this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NzkzOS1jaGFuZ2VkLWJhY2stdG8tdmVyc2lvbi00LTAtMj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14297 - - 7 years 3 months ago [\#309553](#309553) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[changed back to version 4.0.2](/forum/27-checkout/897939-changed-back-to-version-4-0-2#309553 "-- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.9.10 -- PHP version -- : PHP 7.1.30 -- Browser(s) name and version -- : 75.0.3770.142 -- Error-message(debug-mod must be tuned on) -- : No error message, just the next step button ineffective. Inform one problem I found. That is when I used Hikashop 4.2.0 or 4.1.0, the "next step button" in the checkout process failed (as shown in video website.shucm.info/next_step_button_ineffective ). But when I switched back to version 4.0.2, everything was fine.")* Hi, Update to HikaShop 4.2.1 and it should work fine. It is a know issue of some builds of HikaShop 4.1.0 in some cases (it depends on how your checkout is configured, how your menu items are configured). The following user(s) said Thank You: [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5NzkzOS1jaGFuZ2VkLWJhY2stdG8tdmVyc2lvbi00LTAtMj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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