[Skip to main content](#vessel-content) # Check OUT Step2 > hikshop show The cart is empty ## - **[i8acom](/forum/user/46283-i8acom "View i8acom's Profile")** - [![i8acom's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46283-i8acom "View i8acom's Profile") Topic Author - [ Offline](/forum/user/46283-i8acom) Less More - Posts: 53 - Thank you received: 1 - - 6 years 7 months ago [\#316572](#316572) by [i8acom](/forum/user/46283-i8acom "View i8acom's Profile") *[Check OUT Step2 > hikshop show The cart is empty](/forum/27-checkout/899343-check-out-step2-hikshop-show-the-cart-is-empty#316572 "-- HikaShop version -- : 4.2.3 -- Joomla version -- : last ver. -- PHP version -- : 7.5 -- Error-message(debug-mod must be tuned on) -- : Chekout step2 system ERR The cart is empty Hello, I use business Ver. Last night i update Hikashop and joomla last ver. Please see attach file. before i can use hikashop normily but err has found after update hikashop When chek out step 2 > use regis new customer > ok > and system loadin... but system not goto step 3 ( see picture ) ----- system popup come to home pag and show register complete looklike hikashop not to step by step and my cart is empty ----- can use order normaily but retrun to product page Once howto ?")* was created by *[i8acom](/forum/user/46283-i8acom "View i8acom's Profile")* -- HikaShop version -- : 4.2.3 -- Joomla version -- : last ver. -- PHP version -- : 7.5 -- Error-message(debug-mod must be tuned on) -- : Chekout step2 system ERR The cart is empty Hello, I use business Ver. Last night i update Hikashop and joomla last ver. Please see attach file. before i can use hikashop normily but err has found after update hikashop When chek out step 2 > use regis new customer > ok > and system loadin... but system not goto step 3 ( see picture ) [ ![1_2020-03-16.png](/forum/attachment/48892) ](/forum/attachment/48892 "1_2020-03-16.png") --- system popup come to home pag and show register complete looklike hikashop not to step by step and my cart is empty [ ![2cardnotemtry.jpg](/forum/attachment/48893) ](/forum/attachment/48893 "2cardnotemtry.jpg") --- can use order normaily but retrun to product page Once howto ? - [ ![1_2020-03-16.png](/forum/attachment/48892) ](/forum/attachment/48892 "1_2020-03-16.png") [ ](/forum/attachment/48892?download=1 "1_2020-03-16.png") - [ ![2cardnotemtry.jpg](/forum/attachment/48893) ](/forum/attachment/48893 "2cardnotemtry.jpg") [ ](/forum/attachment/48893?download=1 "2cardnotemtry.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5OTM0My1jaGVjay1vdXQtc3RlcDItaGlrc2hvcC1zaG93LXRoZS1jYXJ0LWlzLWVtcHR5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 6 years 7 months ago [\#316586](#316586) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Check OUT Step2 > hikshop show The cart is empty](/forum/27-checkout/899343-check-out-step2-hikshop-show-the-cart-is-empty#316586 "-- HikaShop version -- : 4.2.3 -- Joomla version -- : last ver. -- PHP version -- : 7.5 -- Error-message(debug-mod must be tuned on) -- : Chekout step2 system ERR The cart is empty Hello, I use business Ver. Last night i update Hikashop and joomla last ver. Please see attach file. before i can use hikashop normily but err has found after update hikashop When chek out step 2 > use regis new customer > ok > and system loadin... but system not goto step 3 ( see picture ) ----- system popup come to home pag and show register complete looklike hikashop not to step by step and my cart is empty ----- can use order normaily but retrun to product page Once howto ?")* Hi, Thank you for your feedback. We've added a patch for that issue. Download again the install package of HikaShop on our website and install it on yours. That will add the patch and it will then work fine again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5OTM0My1jaGVjay1vdXQtc3RlcDItaGlrc2hvcC1zaG93LXRoZS1jYXJ0LWlzLWVtcHR5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[i8acom](/forum/user/46283-i8acom "View i8acom's Profile")** - [![i8acom's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46283-i8acom "View i8acom's Profile") Topic Author - [ Offline](/forum/user/46283-i8acom) Less More - Posts: 53 - Thank you received: 1 - - 6 years 7 months ago [\#316624](#316624) by [i8acom](/forum/user/46283-i8acom "View i8acom's Profile") Replied by *[i8acom](/forum/user/46283-i8acom "View i8acom's Profile")* on topic *[Check OUT Step2 > hikshop show The cart is empty](/forum/27-checkout/899343-check-out-step2-hikshop-show-the-cart-is-empty#316624 "-- HikaShop version -- : 4.2.3 -- Joomla version -- : last ver. -- PHP version -- : 7.5 -- Error-message(debug-mod must be tuned on) -- : Chekout step2 system ERR The cart is empty Hello, I use business Ver. Last night i update Hikashop and joomla last ver. Please see attach file. before i can use hikashop normily but err has found after update hikashop When chek out step 2 > use regis new customer > ok > and system loadin... but system not goto step 3 ( see picture ) ----- system popup come to home pag and show register complete looklike hikashop not to step by step and my cart is empty ----- can use order normaily but retrun to product page Once howto ?")* Thanks. finishn The following user(s) said Thank You: [Philip](/forum/user/34318-philip "View Philip's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0Lzg5OTM0My1jaGVjay1vdXQtc3RlcDItaGlrc2hvcC1zaG93LXRoZS1jYXJ0LWlzLWVtcHR5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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