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#   Request special instructions on checkout

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6 years 4 months ago [\#321025](#321025) by [fhmanas](/forum/user/59663-fhmanas "View fhmanas's Profile")  *[Request special instructions on checkout](/forum/27-checkout/900228-request-special-instructions-on-checkout#321025 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.14.0 -- Browser(s) name and version -- : Chrome  Is there a way to add additional custom input fields on checkout during checkout process.  I want to add the following for customers to optionally fill out  ie. 1. How much change for for denomination? (COD) 2. Special instructions for delivery? Ans. No ketchup or sauce on the side 3. Preferred time of delivery")* was created by *[fhmanas](/forum/user/59663-fhmanas "View fhmanas's Profile")*

-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.8
-- PHP version -- : 7.14.0
-- Browser(s) name and version -- : Chrome

Is there a way to add additional custom input fields on checkout during checkout process.

I want to add the following for customers to optionally fill out

ie.
1. How much change for for denomination? (COD)
2. Special instructions for delivery? Ans. No ketchup or sauce on the side
3. Preferred time of delivery

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6 years 4 months ago [\#321032](#321032) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Request special instructions on checkout](/forum/27-checkout/900228-request-special-instructions-on-checkout#321032 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.14.0 -- Browser(s) name and version -- : Chrome  Is there a way to add additional custom input fields on checkout during checkout process.  I want to add the following for customers to optionally fill out  ie. 1. How much change for for denomination? (COD) 2. Special instructions for delivery? Ans. No ketchup or sauce on the side 3. Preferred time of delivery")*

Hi,

You can create custom fields of the table "order" for that via the menu Display&gt;Custom fields.
The fields will appear on the checkout thanks to the "fields" view that you have in the "checkout workflow" under the checkout tab of the HikaShop configuration.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMDIyOC1yZXF1ZXN0LXNwZWNpYWwtaW5zdHJ1Y3Rpb25zLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[fhmanas](/forum/user/59663-fhmanas "View fhmanas's Profile")**
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6 years 4 months ago -  6 years 4 months ago [\#321045](#321045) by [fhmanas](/forum/user/59663-fhmanas "View fhmanas's Profile")  Replied by *[fhmanas](/forum/user/59663-fhmanas "View fhmanas's Profile")* on topic *[Request special instructions on checkout](/forum/27-checkout/900228-request-special-instructions-on-checkout#321045 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.14.0 -- Browser(s) name and version -- : Chrome  Is there a way to add additional custom input fields on checkout during checkout process.  I want to add the following for customers to optionally fill out  ie. 1. How much change for for denomination? (COD) 2. Special instructions for delivery? Ans. No ketchup or sauce on the side 3. Preferred time of delivery")*

I was able to create the custom fields and make it appear on the checkout form.

Questions:
1. The fields don't clear after order has been confirmed and appears for every time i make an order
2. Is it possible to make the fields appear on the invoice or shipping invoice
3. How to align the labels and fields so they are properly aligned. I have text and textarea fields.

Regards

- [ ![fields.jpg](/forum/attachment/49815) ](/forum/attachment/49815 "fields.jpg") [ ](/forum/attachment/49815?download=1 "fields.jpg")

Last edit: 6 years 4 months ago by [fhmanas](/forum/user/59663-fhmanas "View fhmanas's Profile").

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- **[fhmanas](/forum/user/59663-fhmanas "View fhmanas's Profile")**
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6 years 4 months ago [\#321050](#321050) by [fhmanas](/forum/user/59663-fhmanas "View fhmanas's Profile")  Replied by *[fhmanas](/forum/user/59663-fhmanas "View fhmanas's Profile")* on topic *[Request special instructions on checkout](/forum/27-checkout/900228-request-special-instructions-on-checkout#321050 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.14.0 -- Browser(s) name and version -- : Chrome  Is there a way to add additional custom input fields on checkout during checkout process.  I want to add the following for customers to optionally fill out  ie. 1. How much change for for denomination? (COD) 2. Special instructions for delivery? Ans. No ketchup or sauce on the side 3. Preferred time of delivery")*

#2. found it.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMDIyOC1yZXF1ZXN0LXNwZWNpYWwtaW5zdHJ1Y3Rpb25zLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Philip](/forum/user/34318-philip "View Philip's Profile")**
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6 years 4 months ago -  6 years 4 months ago [\#321083](#321083) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Request special instructions on checkout](/forum/27-checkout/900228-request-special-instructions-on-checkout#321083 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.14.0 -- Browser(s) name and version -- : Chrome  Is there a way to add additional custom input fields on checkout during checkout process.  I want to add the following for customers to optionally fill out  ie. 1. How much change for for denomination? (COD) 2. Special instructions for delivery? Ans. No ketchup or sauce on the side 3. Preferred time of delivery")*

Hello,

**"*1. The fields don't clear after order has been confirmed and appears for every time i make an order*"**
**=&gt;** Sorry, for this return but what do you mean by "*don't clear*" ? Do you mean that the custom field value is kept from an order to another ?...
In order to progress on this provide your relative custom field complete setting screenshot

**"*3. How to align the labels and fields so they are properly aligned. I have text and textarea fields.*"**
**=&gt;** Some css code may be able to solve this display issue.
Have a look on **[ this tutorial](https://www.hikashop.com/support/documentation/272-hikashop-display-by-color.html#custom)** to see how to add css to your **frontend file css**.

Awaiting your return to progress on your subject.
Regards

Last edit: 6 years 4 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

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6 years 4 months ago [\#321119](#321119) by [fhmanas](/forum/user/59663-fhmanas "View fhmanas's Profile")  Replied by *[fhmanas](/forum/user/59663-fhmanas "View fhmanas's Profile")* on topic *[Request special instructions on checkout](/forum/27-checkout/900228-request-special-instructions-on-checkout#321119 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.14.0 -- Browser(s) name and version -- : Chrome  Is there a way to add additional custom input fields on checkout during checkout process.  I want to add the following for customers to optionally fill out  ie. 1. How much change for for denomination? (COD) 2. Special instructions for delivery? Ans. No ketchup or sauce on the side 3. Preferred time of delivery")*

#3. I was able to resolve that my editing the view and css.

\#1 See attachments, the values for the custom fields appeared in the second transaction, I did not enter it at all. The custom fields are circled green. Those are 2 different transactions that were closed and confirmed, you can see totals are different. The values won't change until I manually change it.

- [ ![first-custom.png](/forum/attachment/49832) ](/forum/attachment/49832 "first-custom.png") [ ](/forum/attachment/49832?download=1 "first-custom.png")
- [ ![second-custom.png](/forum/attachment/49833) ](/forum/attachment/49833 "second-custom.png") [ ](/forum/attachment/49833?download=1 "second-custom.png")

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6 years 4 months ago -  6 years 4 months ago [\#321123](#321123) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Request special instructions on checkout](/forum/27-checkout/900228-request-special-instructions-on-checkout#321123 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.14.0 -- Browser(s) name and version -- : Chrome  Is there a way to add additional custom input fields on checkout during checkout process.  I want to add the following for customers to optionally fill out  ie. 1. How much change for for denomination? (COD) 2. Special instructions for delivery? Ans. No ketchup or sauce on the side 3. Preferred time of delivery")*

Hello,

Can you provide **settings screenshot** of your relative custom field screenshot ?
Add an **url to your website**, and if required **frontend access** in order to see the issue by ourselves and be able to process some tests.

Awaiting news from you to progress on your issue.
Regards

Last edit: 6 years 4 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

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6 years 4 months ago -  6 years 4 months ago [\#321184](#321184) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Request special instructions on checkout](/forum/27-checkout/900228-request-special-instructions-on-checkout#321184 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.14.0 -- Browser(s) name and version -- : Chrome  Is there a way to add additional custom input fields on checkout during checkout process.  I want to add the following for customers to optionally fill out  ie. 1. How much change for for denomination? (COD) 2. Special instructions for delivery? Ans. No ketchup or sauce on the side 3. Preferred time of delivery")*

Hello,

Sorry for this return but I'm not able to reproduce your issue, I process **2** orders with **2** different users profile and from an order to another the **COD** (custom field) was stay empty.
From there, I wonder if it's not your browser **which auto fills the fields** ?

**=&gt;** Process a test with **2 different browser** can bring you an answer on this theory.
Hope this will help you to progress on your subject.

regards

Last edit: 6 years 4 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

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6 years 4 months ago [\#321243](#321243) by [fhmanas](/forum/user/59663-fhmanas "View fhmanas's Profile")  Replied by *[fhmanas](/forum/user/59663-fhmanas "View fhmanas's Profile")* on topic *[Request special instructions on checkout](/forum/27-checkout/900228-request-special-instructions-on-checkout#321243 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.14.0 -- Browser(s) name and version -- : Chrome  Is there a way to add additional custom input fields on checkout during checkout process.  I want to add the following for customers to optionally fill out  ie. 1. How much change for for denomination? (COD) 2. Special instructions for delivery? Ans. No ketchup or sauce on the side 3. Preferred time of delivery")*

Testing if forum reply is working for me. No need to respond.

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