[Skip to main content](#vessel-content) # Basket weight is too high ## - **[lowcostwebagency](/forum/user/59226-lowcostwebagency "View lowcostwebagency's Profile")** - [![lowcostwebagency's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/59226-lowcostwebagency "View lowcostwebagency's Profile") Topic Author - [ Offline](/forum/user/59226-lowcostwebagency) Less More - Posts: 3 - Thank you received: 0 - - 6 years 2 months ago [\#323740](#323740) by [lowcostwebagency](/forum/user/59226-lowcostwebagency "View lowcostwebagency's Profile") *[Basket weight is too high](/forum/27-checkout/900760-basket-weight-is-too-high#323740 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- PHP version -- : 7.3.20 -- Error-message(debug-mod must be tuned on) -- : Les produits que vous avez dans votre panier ont un poids trop important pour nos méthodes de livraison Hi, I am using hikashop to sell magazine of version paper and digital. Now If a user select paper and digital products in single order it shows "Les produits que vous avez dans votre panier ont un poids trop important pour nos méthodes de livraison" this error. When they select more than one paper version or digital version then this error is not occured. Only when they select digital and paper version in single order this issue happens. I am using shipment method for digital and paper version differently and I disable shipment method of digital in paper product and shipping method of paper in digital product.. To avoid selection of shipping method for digital version. Could you please suggest me the way to solve my issue if there is paper version in order with digital version then the shipment method need to be enabled for digital product eventhough I disable shipment method for digital product. Regards, Vijay")* was created by *[lowcostwebagency](/forum/user/59226-lowcostwebagency "View lowcostwebagency's Profile")* -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- PHP version -- : 7.3.20 -- Error-message(debug-mod must be tuned on) -- : Les produits que vous avez dans votre panier ont un poids trop important pour nos méthodes de livraison Hi, I am using hikashop to sell magazine of version paper and digital. Now If a user select paper and digital products in single order it shows "Les produits que vous avez dans votre panier ont un poids trop important pour nos méthodes de livraison" this error. When they select more than one paper version or digital version then this error is not occured. Only when they select digital and paper version in single order this issue happens. I am using shipment method for digital and paper version differently and I disable shipment method of digital in paper product and shipping method of paper in digital product.. To avoid selection of shipping method for digital version. Could you please suggest me the way to solve my issue if there is paper version in order with digital version then the shipment method need to be enabled for digital product eventhough I disable shipment method for digital product. Regards, Vijay Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMDc2MC1iYXNrZXQtd2VpZ2h0LWlzLXRvby1oaWdoP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 6 years 2 months ago [\#323742](#323742) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Basket weight is too high](/forum/27-checkout/900760-basket-weight-is-too-high#323742 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- PHP version -- : 7.3.20 -- Error-message(debug-mod must be tuned on) -- : Les produits que vous avez dans votre panier ont un poids trop important pour nos méthodes de livraison Hi, I am using hikashop to sell magazine of version paper and digital. Now If a user select paper and digital products in single order it shows "Les produits que vous avez dans votre panier ont un poids trop important pour nos méthodes de livraison" this error. When they select more than one paper version or digital version then this error is not occured. Only when they select digital and paper version in single order this issue happens. I am using shipment method for digital and paper version differently and I disable shipment method of digital in paper product and shipping method of paper in digital product.. To avoid selection of shipping method for digital version. Could you please suggest me the way to solve my issue if there is paper version in order with digital version then the shipment method need to be enabled for digital product eventhough I disable shipment method for digital product. Regards, Vijay")* Hi, I see two ways to do it: - You could create 2 warehouses, one for each type of product. And assign the products and shipping methods to their corresponding warehouse. That way, on the checkout, if you have products from both warehouses, you'll have a shipping method selected for each warehouse and not one for the whole cart. That way, the error won't happen. - You could not restrict the shipping methods in the products. and instead have no weight for digital products and a weight for the other products. Then, you could add min/max weight restrictions on your shipping methods so that shipping methods for digital goods don't display if the cart has weight, but that the shipping methods for paper goods display as long as the weight in the cart is at least the weight of the lighter paper good in the shop. That way, the shipping methods for paper goods will display when at least one product with weight is in the cart. That second option seems cleaner than the first but it will probably require a bit more work to change the settings compared as to what you currently have. 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