[Skip to main content](#vessel-content) # acymailing table does not exist ## - **[Formidog](/forum/user/33871-formidog "View Formidog's Profile")** - [![Formidog's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33871.jpg)](/forum/user/33871-formidog "View Formidog's Profile") Topic Author - [ Offline](/forum/user/33871-formidog) Less More - Posts: 117 - Thank you received: 6 - - - - 5 years 11 months ago - 5 years 11 months ago [\#326938](#326938) by [Formidog](/forum/user/33871-formidog "View Formidog's Profile") *[acymailing table does not exist](/forum/27-checkout/901418-acymailing-table-does-not-exist#326938 "-- url of the page with the problem -- : formidog.nl -- HikaShop version -- : 4.4 -- Joomla version -- : 3.9.23 -- PHP version -- : 7.4 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : 1146 Good afternoon I have a user issue with acymailing integration in the checkout i get the message 1146 Table '......_acymailing-subscriber" does not exist I suppose this has to do with Hikashop trying to add the new hikashop user to the Acymailing user table. (I have temporary Acymailing disabled) The error message refers to Acymailing 5... and I use Acymaling 6 The tables from acymaling 5 had a "acymailing" prefix, whereas Acymaling 6 use "acym" Where do I fix this problem greetz Dick")* was created by *[Formidog](/forum/user/33871-formidog "View Formidog's Profile")* -- url of the page with the problem -- : [ formidog.nl](https://formidog.nl) -- HikaShop version -- : 4.4 -- Joomla version -- : 3.9.23 -- PHP version -- : 7.4 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : 1146 Good afternoon I have a user issue with acymailing integration in the checkout i get the message 1146 Table '......_acymailing-subscriber" does not exist I suppose this has to do with Hikashop trying to add the new hikashop user to the Acymailing user table. (I have temporary Acymailing disabled) The error message refers to Acymailing 5... and I use Acymaling 6 The tables from acymaling 5 had a "acymailing" prefix, whereas Acymaling 6 use "acym" Where do I fix this problem greetz Dick Last edit: 5 years 11 months ago by [Formidog](/forum/user/33871-formidog "View Formidog's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMTQxOC1hY3ltYWlsaW5nLXRhYmxlLWRvZXMtbm90LWV4aXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 5 years 11 months ago [\#326946](#326946) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[acymailing table does not exist](/forum/27-checkout/901418-acymailing-table-does-not-exist#326946 "-- url of the page with the problem -- : formidog.nl -- HikaShop version -- : 4.4 -- Joomla version -- : 3.9.23 -- PHP version -- : 7.4 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : 1146 Good afternoon I have a user issue with acymailing integration in the checkout i get the message 1146 Table '......_acymailing-subscriber" does not exist I suppose this has to do with Hikashop trying to add the new hikashop user to the Acymailing user table. (I have temporary Acymailing disabled) The error message refers to Acymailing 5... and I use Acymaling 6 The tables from acymaling 5 had a "acymailing" prefix, whereas Acymaling 6 use "acym" Where do I fix this problem greetz Dick")* Hi, When you have such error, the first thing to do is to activate the "error reporting" and "debug mode" settings of the Joomla configuration. That way, it should display the call stack of the error (a list of files, functions and lines the code went through up until the error). This alone should help identify where the problem comes from. On our end, the only things which link with AcyMailing 5 are the plugin "hikashop" of the group "acymailing" and the plugin "acymailing" of the group "hikashop". So if you're using AcyMailing 6, you need to make sure that these plugins are turned off in the joomla plugins manager. The following user(s) said Thank You: [Formidog](/forum/user/33871-formidog "View Formidog's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMTQxOC1hY3ltYWlsaW5nLXRhYmxlLWRvZXMtbm90LWV4aXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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