[Skip to main content](#vessel-content)

#   Address Information Fields Alignment

##

- **[dklbwf](/forum/user/2878-dklbwf "View dklbwf's Profile")**
- [![dklbwf's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2878-dklbwf "View dklbwf's Profile") Topic Author
- [ Offline](/forum/user/2878-dklbwf)

Less More

- Posts: 130
- Thank you received: 6
-
-

5 years 10 months ago -  5 years 10 months ago [\#327627](#327627) by [dklbwf](/forum/user/2878-dklbwf "View dklbwf's Profile")  *[Address Information Fields Alignment](/forum/27-checkout/901550-address-information-fields-alignment#327627 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4  Hello,  I believe the Address Information fields may have been adjusted somehow maybe after joomla upgrade. It seems that the fields are aligning to the right on mobile devices which is causing visitors to not complete the sale since they are unable to see the form field names.  Is there a specific css I can insert that will allow the fields to be above each filed?")* was created by *[dklbwf](/forum/user/2878-dklbwf "View dklbwf's Profile")*

-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.22
-- PHP version -- : 7.4

Hello,

I believe the Address Information fields may have been adjusted somehow maybe after joomla upgrade. It seems that the fields are aligning to the right on mobile devices which is causing visitors to not complete the sale since they are unable to see the form field names.

Is there a specific css I can insert that will allow the fields to be above each filed?

[ ![PrBvYRh5e0.jpg](/forum/attachment/51481) ](/forum/attachment/51481 "PrBvYRh5e0.jpg")

- [ ![PrBvYRh5e0.jpg](/forum/attachment/51481) ](/forum/attachment/51481 "PrBvYRh5e0.jpg") [ ](/forum/attachment/51481?download=1 "PrBvYRh5e0.jpg")

Last edit: 5 years 10 months ago by [dklbwf](/forum/user/2878-dklbwf "View dklbwf's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMTU1MC1hZGRyZXNzLWluZm9ybWF0aW9uLWZpZWxkcy1hbGlnbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Philip](/forum/user/34318-philip "View Philip's Profile")**
- [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile")
- [ Offline](/forum/user/34318-philip)

Less More

- Posts: 4820
- Thank you received: 654
-
-

5 years 10 months ago -  5 years 10 months ago [\#327643](#327643) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Address Information Fields Alignment](/forum/27-checkout/901550-address-information-fields-alignment#327643 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4  Hello,  I believe the Address Information fields may have been adjusted somehow maybe after joomla upgrade. It seems that the fields are aligning to the right on mobile devices which is causing visitors to not complete the sale since they are unable to see the form field names.  Is there a specific css I can insert that will allow the fields to be above each filed?")*

Hello,

Maybe you have progress on this subject because I just had a look on your website, and all I can see is this :
[ ![alt](https://i.ibb.co/k4XQdf1/Checkout-Google-Chrome-2020-12-21-10-16-35.png) ](https://i.ibb.co/k4XQdf1/Checkout-Google-Chrome-2020-12-21-10-16-35.png "alt")

Can you confirm that you have solved on your side the display issue or not.
Awaiting news from you.

Regards

Last edit: 5 years 10 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMTU1MC1hZGRyZXNzLWluZm9ybWF0aW9uLWZpZWxkcy1hbGlnbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[dklbwf](/forum/user/2878-dklbwf "View dklbwf's Profile")**
- [![dklbwf's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2878-dklbwf "View dklbwf's Profile") Topic Author
- [ Offline](/forum/user/2878-dklbwf)

Less More

- Posts: 130
- Thank you received: 6
-
-

5 years 10 months ago [\#327661](#327661) by [dklbwf](/forum/user/2878-dklbwf "View dklbwf's Profile")  Replied by *[dklbwf](/forum/user/2878-dklbwf "View dklbwf's Profile")* on topic *[Address Information Fields Alignment](/forum/27-checkout/901550-address-information-fields-alignment#327661 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4  Hello,  I believe the Address Information fields may have been adjusted somehow maybe after joomla upgrade. It seems that the fields are aligning to the right on mobile devices which is causing visitors to not complete the sale since they are unable to see the form field names.  Is there a specific css I can insert that will allow the fields to be above each filed?")*

Hey Philip,

Thanks for response, yes i was able to figure out the ccs styling needed to properly align the fields and everrything is working on all mobile devices at checkout. Thanks again

The following user(s) said Thank You: [Philip](/forum/user/34318-philip "View Philip's Profile")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMTU1MC1hZGRyZXNzLWluZm9ybWF0aW9uLWZpZWxkcy1hbGlnbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Peo](/forum/user/61599-peo "View Peo's Profile")**
- [![Peo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/61599-peo "View Peo's Profile")
- [ Offline](/forum/user/61599-peo)

Less More

- Posts: 1
- Thank you received: 0
-
-

5 years 4 months ago [\#333407](#333407) by [Peo](/forum/user/61599-peo "View Peo's Profile")  Replied by *[Peo](/forum/user/61599-peo "View Peo's Profile")* on topic *[Address Information Fields Alignment](/forum/27-checkout/901550-address-information-fields-alignment#333407 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4  Hello,  I believe the Address Information fields may have been adjusted somehow maybe after joomla upgrade. It seems that the fields are aligning to the right on mobile devices which is causing visitors to not complete the sale since they are unable to see the form field names.  Is there a specific css I can insert that will allow the fields to be above each filed?")*

Hi dklbwf,
I have the same problem, could you please axplain how did you get by this issue?

Thank you very much

Richard

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMTU1MC1hZGRyZXNzLWluZm9ybWF0aW9uLWZpZWxkcy1hbGlnbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Philip](/forum/user/34318-philip "View Philip's Profile")**
- [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile")
- [ Offline](/forum/user/34318-philip)

Less More

- Posts: 4820
- Thank you received: 654
-
-

5 years 4 months ago [\#333409](#333409) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Address Information Fields Alignment](/forum/27-checkout/901550-address-information-fields-alignment#333409 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4  Hello,  I believe the Address Information fields may have been adjusted somehow maybe after joomla upgrade. It seems that the fields are aligning to the right on mobile devices which is causing visitors to not complete the sale since they are unable to see the form field names.  Is there a specific css I can insert that will allow the fields to be above each filed?")*

Hello,

You can provide an Url to us in order to see the context, and allow us to analyze and provide specific help for your own context.
Awaiting your returns to better guide you in order to solve this issue.

Regards

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMTU1MC1hZGRyZXNzLWluZm9ybWF0aW9uLWZpZWxkcy1hbGlnbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Volker Epting](/forum/user/61419-volker-epting "View Volker Epting's Profile")**
- [![Volker Epting's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/61419-volker-epting "View Volker Epting's Profile")
- [ Offline](/forum/user/61419-volker-epting)

Less More

- Posts: 44
- Thank you received: 5
-
-

5 years 4 months ago [\#333619](#333619) by [Volker Epting](/forum/user/61419-volker-epting "View Volker Epting's Profile")  Replied by *[Volker Epting](/forum/user/61419-volker-epting "View Volker Epting's Profile")* on topic *[Address Information Fields Alignment](/forum/27-checkout/901550-address-information-fields-alignment#333619 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4  Hello,  I believe the Address Information fields may have been adjusted somehow maybe after joomla upgrade. It seems that the fields are aligning to the right on mobile devices which is causing visitors to not complete the sale since they are unable to see the form field names.  Is there a specific css I can insert that will allow the fields to be above each filed?")*

similar problem:

Joomla 3.9.27
Hikashop: 4.4.2
php 7.4
Jommlaplates Shop-Template

For min-width 768px and smaller the adressfields are cutoff on the left side. Need help to align this proper:
[ www.online-kanzlei-schlageter.de/pakete/checkout/cid-2.html](https://www.online-kanzlei-schlageter.de/pakete/checkout/cid-2.html)

- [ ![Bildschirmfoto2021-06-18um08.10.10.jpg](/forum/attachment/53030) ](/forum/attachment/53030 "...um08.10.10.jpg") [ ](/forum/attachment/53030?download=1 "...um08.10.10.jpg")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMTU1MC1hZGRyZXNzLWluZm9ybWF0aW9uLWZpZWxkcy1hbGlnbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Philip](/forum/user/34318-philip "View Philip's Profile")**
- [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile")
- [ Offline](/forum/user/34318-philip)

Less More

- Posts: 4820
- Thank you received: 654
-
-

5 years 4 months ago -  5 years 4 months ago [\#333624](#333624) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Address Information Fields Alignment](/forum/27-checkout/901550-address-information-fields-alignment#333624 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4  Hello,  I believe the Address Information fields may have been adjusted somehow maybe after joomla upgrade. It seems that the fields are aligning to the right on mobile devices which is causing visitors to not complete the sale since they are unable to see the form field names.  Is there a specific css I can insert that will allow the fields to be above each filed?")*

Hello,

Can you process a test with a **default template** like protostar, to see if that solve your issue ?
If yes, then your issue come from your current template, and contact your **template support**.

Awaiting your elements to progress on your suvject.
Regards

Last edit: 5 years 4 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMTU1MC1hZGRyZXNzLWluZm9ybWF0aW9uLWZpZWxkcy1hbGlnbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Volker Epting](/forum/user/61419-volker-epting "View Volker Epting's Profile")**
- [![Volker Epting's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/61419-volker-epting "View Volker Epting's Profile")
- [ Offline](/forum/user/61419-volker-epting)

Less More

- Posts: 44
- Thank you received: 5
-
-

5 years 4 months ago [\#333676](#333676) by [Volker Epting](/forum/user/61419-volker-epting "View Volker Epting's Profile")  Replied by *[Volker Epting](/forum/user/61419-volker-epting "View Volker Epting's Profile")* on topic *[Address Information Fields Alignment](/forum/27-checkout/901550-address-information-fields-alignment#333676 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4  Hello,  I believe the Address Information fields may have been adjusted somehow maybe after joomla upgrade. It seems that the fields are aligning to the right on mobile devices which is causing visitors to not complete the sale since they are unable to see the form field names.  Is there a specific css I can insert that will allow the fields to be above each filed?")*

well, I bought a template specially made for hikashop ... ![;-)](/media/kunena/emoticons/24.png ";-)")
... and the tell me it is a problem with hika-css

Protostar is well....

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMTU1MC1hZGRyZXNzLWluZm9ybWF0aW9uLWZpZWxkcy1hbGlnbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Philip](/forum/user/34318-philip "View Philip's Profile")**
- [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile")
- [ Offline](/forum/user/34318-philip)

Less More

- Posts: 4820
- Thank you received: 654
-
-

5 years 4 months ago -  5 years 4 months ago [\#333687](#333687) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Address Information Fields Alignment](/forum/27-checkout/901550-address-information-fields-alignment#333687 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4  Hello,  I believe the Address Information fields may have been adjusted somehow maybe after joomla upgrade. It seems that the fields are aligning to the right on mobile devices which is causing visitors to not complete the sale since they are unable to see the form field names.  Is there a specific css I can insert that will allow the fields to be above each filed?")*

Hello,

We aren't sure to understand Because your last message seems to indicate that the problem persists, whereas when we go to your address page (**[ here](https://www.online-kanzlei-schlageter.de/pakete/checkout/cid-2.html)**), everything seems normal.

Can you confirm that your issue is now solved or not, please.
Regards

Last edit: 5 years 4 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMTU1MC1hZGRyZXNzLWluZm9ybWF0aW9uLWZpZWxkcy1hbGlnbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Volker Epting](/forum/user/61419-volker-epting "View Volker Epting's Profile")**
- [![Volker Epting's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/61419-volker-epting "View Volker Epting's Profile")
- [ Offline](/forum/user/61419-volker-epting)

Less More

- Posts: 44
- Thank you received: 5
-
-

5 years 4 months ago [\#333692](#333692) by [Volker Epting](/forum/user/61419-volker-epting "View Volker Epting's Profile")  Replied by *[Volker Epting](/forum/user/61419-volker-epting "View Volker Epting's Profile")* on topic *[Address Information Fields Alignment](/forum/27-checkout/901550-address-information-fields-alignment#333692 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4  Hello,  I believe the Address Information fields may have been adjusted somehow maybe after joomla upgrade. It seems that the fields are aligning to the right on mobile devices which is causing visitors to not complete the sale since they are unable to see the form field names.  Is there a specific css I can insert that will allow the fields to be above each filed?")*

Sorry - solved ....

The following user(s) said Thank You: [Philip](/forum/user/34318-philip "View Philip's Profile")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMTU1MC1hZGRyZXNzLWluZm9ybWF0aW9uLWZpZWxkcy1hbGlnbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop Install &amp; Update Product &amp; Category Display Content Creation Sales and Orders Orders management Reports &amp; Statistics Customers Checkout Payment Methods Shipping Methods Import &amp; Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel &amp; Slider Mass Actions Filters &amp; Search Discount &amp; Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.107 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)
