[Skip to main content](#vessel-content) # no redirect to a page ## - **[schrijverspunt](/forum/user/53334-schrijverspunt "View schrijverspunt's Profile")** - [![schrijverspunt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/53334-schrijverspunt "View schrijverspunt's Profile") Topic Author - [ Offline](/forum/user/53334-schrijverspunt) Less More - Posts: 12 - Thank you received: 0 - - 4 years 11 months ago [\#337829](#337829) by [schrijverspunt](/forum/user/53334-schrijverspunt "View schrijverspunt's Profile") *[no redirect to a page](/forum/27-checkout/903642-no-redirect-to-a-page#337829 "-- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.10 -- PHP version -- : 7.4 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : blanc page Hi, After completing an order, the customer arrives at the extern payment page (pay.nl). It can just be seen, but after clicking on the further button there is a redirect to a white page and not to a working page of the website. What to do to solve this?")* was created by *[schrijverspunt](/forum/user/53334-schrijverspunt "View schrijverspunt's Profile")* -- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.10 -- PHP version -- : 7.4 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : blanc page Hi, After completing an order, the customer arrives at the extern payment page (pay.nl). It can just be seen, but after clicking on the further button there is a redirect to a white page and not to a working page of the website. What to do to solve this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMzY0Mi1uby1yZWRpcmVjdC10by1hLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 4 years 10 months ago [\#337834](#337834) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[no redirect to a page](/forum/27-checkout/903642-no-redirect-to-a-page#337834 "-- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.10 -- PHP version -- : 7.4 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : blanc page Hi, After completing an order, the customer arrives at the extern payment page (pay.nl). It can just be seen, but after clicking on the further button there is a redirect to a white page and not to a working page of the website. What to do to solve this?")* Hi, Reading the code of the pay.nl payment plugin at [ github.com/paynl/hikashop-plugin/blob/master/paynl.php](https://github.com/paynl/hikashop-plugin/blob/master/paynl.php) I think this could happen if the payment is pending instead of being accepted and captured. Now, I'm not the developer of that plugin and I'm not sure if that's the case. The best would be to contact the technical support of pay.nl since they are the ones who developed that plugin. They should be able to check the issue and tell you what to do. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwMzY0Mi1uby1yZWRpcmVjdC10by1hLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.094 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)