[Skip to main content](#vessel-content) # Delete / Refresh Cart on Checkout gets Errors ## - **[Uriel](/forum/user/31103-uriel "View Uriel's Profile")** - [![Uriel's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31103-uriel "View Uriel's Profile") Topic Author - [ Offline](/forum/user/31103-uriel) Less More - Posts: 89 - Thank you received: 2 - 4 years 8 months ago - 4 years 8 months ago [\#339575](#339575) by [Uriel](/forum/user/31103-uriel "View Uriel's Profile") *[Delete / Refresh Cart on Checkout gets Errors](/forum/27-checkout/904003-delete-refresh-cart-on-checkout-gets-errors#339575 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.10.5 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Firefox & Chrome -- Error-message(debug-mod must be tuned on) -- : Error Please complete the Name field Please complete the Name Color field Please enter a value for the field Name Please enter a value for the field Name Color Hi Hikashop Team! I am experiencing an error when I try to Delete or Refresh Items in the Cart, once Added. I understand that my Hikashop Business is not that Latest Version but I am not ready to Upgrade this as it may cause other Issues. I've tried the recommendations in other other Forum Topics such as deleting the Menu Items but I am not able to solve this issue. Also tried switching to a Default Joomla Template, which makes no difference... When I click on Delete or Refresh I get this error: Error Please complete the Name field Please complete the Name Color field Please enter a value for the field Name Please enter a value for the field Name Color Hikashop states to populate these fields but they are Populated...?")* was created by *[Uriel](/forum/user/31103-uriel "View Uriel's Profile")* -- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.10.5 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Firefox & Chrome -- Error-message(debug-mod must be tuned on) -- : Error Please complete the Name field Please complete the Name Color field Please enter a value for the field Name Please enter a value for the field Name Color Hi Hikashop Team! I am experiencing an error when I try to Delete or Refresh Items in the Cart, once Added. I understand that my Hikashop Business is not that Latest Version but I am not ready to Upgrade this as it may cause other Issues. I've tried the recommendations in other other Forum Topics such as deleting the Menu Items but I am not able to solve this issue. Also tried switching to a Default Joomla Template, which makes no difference... When I click on Delete or Refresh I get this error: Error Please complete the Name field Please complete the Name Color field Please enter a value for the field Name Please enter a value for the field Name Color Hikashop states to populate these fields but they are Populated...? Last edit: 4 years 8 months ago by [Uriel](/forum/user/31103-uriel "View Uriel's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwNDAwMy1kZWxldGUtcmVmcmVzaC1jYXJ0LW9uLWNoZWNrb3V0LWdldHMtZXJyb3JzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14266 - - 4 years 8 months ago [\#339582](#339582) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Delete / Refresh Cart on Checkout gets Errors](/forum/27-checkout/904003-delete-refresh-cart-on-checkout-gets-errors#339582 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.10.5 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Firefox & Chrome -- Error-message(debug-mod must be tuned on) -- : Error Please complete the Name field Please complete the Name Color field Please enter a value for the field Name Please enter a value for the field Name Color Hi Hikashop Team! I am experiencing an error when I try to Delete or Refresh Items in the Cart, once Added. I understand that my Hikashop Business is not that Latest Version but I am not ready to Upgrade this as it may cause other Issues. I've tried the recommendations in other other Forum Topics such as deleting the Menu Items but I am not able to solve this issue. Also tried switching to a Default Joomla Template, which makes no difference... When I click on Delete or Refresh I get this error: Error Please complete the Name field Please complete the Name Color field Please enter a value for the field Name Please enter a value for the field Name Color Hikashop states to populate these fields but they are Populated...?")* Hi, I'm not sure what is the problem. I would surely recommend updating, but I'm not sure it would help. I do see several javascript errors in the console of the browser on the checkout. These are caused by some optimization tool moving the javascript files and code in the header at the end of the body, resulting in the javascript directly in the middle of the body not finding what should be already loaded. I would recommend disabling this so that the javascript is properly added to the head of the pages. That might be enough to fix the problem. If not, the next step would be trying with the default template of Joomla, to see if it is linked to a view override, or some problem in the template, and if you have the problem even with the default template, then updating should be the solution. The frontend of HikaShop on your website looks fairly normal so I don't expect much issue with the update of HikaShop. I think it will do more good than bad. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwNDAwMy1kZWxldGUtcmVmcmVzaC1jYXJ0LW9uLWNoZWNrb3V0LWdldHMtZXJyb3JzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Uriel](/forum/user/31103-uriel "View Uriel's Profile")** - [![Uriel's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31103-uriel "View Uriel's Profile") Topic Author - [ Offline](/forum/user/31103-uriel) Less More - Posts: 89 - Thank you received: 2 - 4 years 8 months ago [\#339594](#339594) by [Uriel](/forum/user/31103-uriel "View Uriel's Profile") Replied by *[Uriel](/forum/user/31103-uriel "View Uriel's Profile")* on topic *[Delete / Refresh Cart on Checkout gets Errors](/forum/27-checkout/904003-delete-refresh-cart-on-checkout-gets-errors#339594 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.10.5 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Firefox & Chrome -- Error-message(debug-mod must be tuned on) -- : Error Please complete the Name field Please complete the Name Color field Please enter a value for the field Name Please enter a value for the field Name Color Hi Hikashop Team! I am experiencing an error when I try to Delete or Refresh Items in the Cart, once Added. I understand that my Hikashop Business is not that Latest Version but I am not ready to Upgrade this as it may cause other Issues. I've tried the recommendations in other other Forum Topics such as deleting the Menu Items but I am not able to solve this issue. Also tried switching to a Default Joomla Template, which makes no difference... When I click on Delete or Refresh I get this error: Error Please complete the Name field Please complete the Name Color field Please enter a value for the field Name Please enter a value for the field Name Color Hikashop states to populate these fields but they are Populated...?")* Hi Nicolas, thank you for the reply. Are you able to tell which Component is messing with the Java Script? I have tried a few and I am not able to uninstall all of them - So I think the best way forward is to delete the files and the database Tables of those components - no? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwNDAwMy1kZWxldGUtcmVmcmVzaC1jYXJ0LW9uLWNoZWNrb3V0LWdldHMtZXJyb3JzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Uriel](/forum/user/31103-uriel "View Uriel's Profile")** - [![Uriel's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31103-uriel "View Uriel's Profile") Topic Author - [ Offline](/forum/user/31103-uriel) Less More - Posts: 89 - Thank you received: 2 - 4 years 8 months ago [\#339599](#339599) by [Uriel](/forum/user/31103-uriel "View Uriel's Profile") Replied by *[Uriel](/forum/user/31103-uriel "View Uriel's Profile")* on topic *[Delete / Refresh Cart on Checkout gets Errors](/forum/27-checkout/904003-delete-refresh-cart-on-checkout-gets-errors#339599 "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.10.5 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Firefox & Chrome -- Error-message(debug-mod must be tuned on) -- : Error Please complete the Name field Please complete the Name Color field Please enter a value for the field Name Please enter a value for the field Name Color Hi Hikashop Team! I am experiencing an error when I try to Delete or Refresh Items in the Cart, once Added. I understand that my Hikashop Business is not that Latest Version but I am not ready to Upgrade this as it may cause other Issues. I've tried the recommendations in other other Forum Topics such as deleting the Menu Items but I am not able to solve this issue. Also tried switching to a Default Joomla Template, which makes no difference... When I click on Delete or Refresh I get this error: Error Please complete the Name field Please complete the Name Color field Please enter a value for the field Name Please enter a value for the field Name Color Hikashop states to populate these fields but they are Populated...?")* Don't stress about this - I have found the Plugin that is causing the issues! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwNDAwMy1kZWxldGUtcmVmcmVzaC1jYXJ0LW9uLWNoZWNrb3V0LWdldHMtZXJyb3JzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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