[Skip to main content](#vessel-content) # checkout/task-step/step-2 -> 0 Call to a member function addRecord() on null ## - **[waraux](/forum/user/55354-waraux "View waraux's Profile")** - [![waraux's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/55354-waraux "View waraux's Profile") Topic Author - [ Offline](/forum/user/55354-waraux) Less More - Posts: 8 - Thank you received: 0 - - 3 years 2 months ago [\#354940](#354940) by [waraux](/forum/user/55354-waraux "View waraux's Profile") *[checkout/task-step/step-2 -> 0 Call to a member function addRecord() on null](/forum/27-checkout/906970-checkout-task-step-step-2-0-call-to-a-member-function-addrecord-on-null#354940 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function addRecord() on null hi i change website to new server, but same version of php 7.1 but when customer want choice method payment i have this error in checkout/task-step/step-2 0 Call to a member function addRecord() on null debug say Call stack # Function Location 1 JApplicationCms->execute() /home/users/tampons-web/www/tampons-web.fr/index.php:49 2 JApplicationSite->doExecute() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/application/cms.php:261 3 JApplicationSite->dispatch() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/application/site.php:230 4 JComponentHelper::renderComponent() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/application/site.php:191 5 JComponentHelper::executeComponent() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/component/helper.php:380 6 require_once() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/component/helper.php:405 7 hikashopController->execute() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/hikashop.php:77 8 JControllerLegacy->execute() /home/users/tampons-web/www/tampons-web.fr/administrator/components/com_hikashop/helpers/helper.php:1728 9 checkoutController->step() /home/users/tampons-web/www/tampons-web.fr/libraries/legacy/controller/legacy.php:702 10 checkoutLegacyController->step() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/controllers/checkout.php:77 11 checkoutLegacyController->after_confirm() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/controllers/checkout_legacy.php:375 12 hikashopOrderClass->save() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/controllers/checkout_legacy.php:1713 can you help me please ? thanks stephan")* was created by *[waraux](/forum/user/55354-waraux "View waraux's Profile")* -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function addRecord() on null hi i change website to new server, but same version of php 7.1 but when customer want choice method payment i have this error in checkout/task-step/step-2 0 Call to a member function addRecord() on null debug say Call stack \# Function Location 1 JApplicationCms->execute() /home/users/tampons-web/www/tampons-web.fr/index.php:49 2 JApplicationSite->doExecute() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/application/cms.php:261 3 JApplicationSite->dispatch() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/application/site.php:230 4 JComponentHelper::renderComponent() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/application/site.php:191 5 JComponentHelper::executeComponent() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/component/helper.php:380 6 require_once() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/component/helper.php:405 7 hikashopController->execute() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/hikashop.php:77 8 JControllerLegacy->execute() /home/users/tampons-web/www/tampons-web.fr/administrator/components/com_hikashop/helpers/helper.php:1728 9 checkoutController->step() /home/users/tampons-web/www/tampons-web.fr/libraries/legacy/controller/legacy.php:702 10 checkoutLegacyController->step() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/controllers/checkout.php:77 11 checkoutLegacyController->after_confirm() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/controllers/checkout_legacy.php:375 12 hikashopOrderClass->save() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/controllers/checkout_legacy.php:1713 can you help me please ? thanks stephan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwNjk3MC1jaGVja291dC10YXNrLXN0ZXAtc3RlcC0yLTAtY2FsbC10by1hLW1lbWJlci1mdW5jdGlvbi1hZGRyZWNvcmQtb24tbnVsbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 3 years 2 months ago - 3 years 2 months ago [\#354941](#354941) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[checkout/task-step/step-2 -> 0 Call to a member function addRecord() on null](/forum/27-checkout/906970-checkout-task-step-step-2-0-call-to-a-member-function-addrecord-on-null#354941 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function addRecord() on null hi i change website to new server, but same version of php 7.1 but when customer want choice method payment i have this error in checkout/task-step/step-2 0 Call to a member function addRecord() on null debug say Call stack # Function Location 1 JApplicationCms->execute() /home/users/tampons-web/www/tampons-web.fr/index.php:49 2 JApplicationSite->doExecute() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/application/cms.php:261 3 JApplicationSite->dispatch() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/application/site.php:230 4 JComponentHelper::renderComponent() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/application/site.php:191 5 JComponentHelper::executeComponent() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/component/helper.php:380 6 require_once() /home/users/tampons-web/www/tampons-web.fr/libraries/cms/component/helper.php:405 7 hikashopController->execute() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/hikashop.php:77 8 JControllerLegacy->execute() /home/users/tampons-web/www/tampons-web.fr/administrator/components/com_hikashop/helpers/helper.php:1728 9 checkoutController->step() /home/users/tampons-web/www/tampons-web.fr/libraries/legacy/controller/legacy.php:702 10 checkoutLegacyController->step() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/controllers/checkout.php:77 11 checkoutLegacyController->after_confirm() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/controllers/checkout_legacy.php:375 12 hikashopOrderClass->save() /home/users/tampons-web/www/tampons-web.fr/components/com_hikashop/controllers/checkout_legacy.php:1713 can you help me please ? thanks stephan")* Hello, We process some test directly on your website and wasn't able to reproduce your issue, so : - Can you process a test with **another** user account? With **another** browser? - Provide a **detailed step by step** to reproduce the issue (be very specific url link to product as a start, and each step details everything). Another thing, note that if we refer to your error message, it seems (to be confirmed) that HikaShop is not involved in the cause of this error. Regards Last edit: 3 years 2 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwNjk3MC1jaGVja291dC10YXNrLXN0ZXAtc3RlcC0yLTAtY2FsbC10by1hLW1lbWJlci1mdW5jdGlvbi1hZGRyZWNvcmQtb24tbnVsbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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