[Skip to main content](#vessel-content) # no article defined or the page doesn't exist ## - **[totama](/forum/user/70635-totama "View totama's Profile")** - [![totama's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/70635-totama "View totama's Profile") Topic Author - [ Offline](/forum/user/70635-totama) Less More - Posts: 53 - Thank you received: 5 - - 2 years 4 months ago [\#361832](#361832) by [totama](/forum/user/70635-totama "View totama's Profile") *[no article defined or the page doesn't exist](/forum/27-checkout/908342-no-article-defined-or-the-page-doesnt-exist#361832 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 4 -- PHP version -- : 8.2 Dear Hikashop! On the checkout the terms and conditions show a blank pop-up with the message: "no article defined or the page doesn't exist". The article exists and is published. Can you tell me what could be wrong?")* was created by *[totama](/forum/user/70635-totama "View totama's Profile")* -- HikaShop version -- : 5.1.0 -- Joomla version -- : 4 -- PHP version -- : 8.2 Dear Hikashop! On the checkout the terms and conditions show a blank pop-up with the message: "no article defined or the page doesn't exist". The article exists and is published. Can you tell me what could be wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwODM0Mi1uby1hcnRpY2xlLWRlZmluZWQtb3ItdGhlLXBhZ2UtZG9lc250LWV4aXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 2 years 4 months ago - 2 years 4 months ago [\#361836](#361836) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[no article defined or the page doesn't exist](/forum/27-checkout/908342-no-article-defined-or-the-page-doesnt-exist#361836 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 4 -- PHP version -- : 8.2 Dear Hikashop! On the checkout the terms and conditions show a blank pop-up with the message: "no article defined or the page doesn't exist". The article exists and is published. Can you tell me what could be wrong?")* Hello, Please provide your **Terms & conditions** block setting via a **screenshot**, **AND** your relative article setting as well. image missing https://i.ibb.co/RCngF79/image.png Regards Last edit: 2 years 4 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwODM0Mi1uby1hcnRpY2xlLWRlZmluZWQtb3ItdGhlLXBhZ2UtZG9lc250LWV4aXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[sebur](/forum/user/5575-sebur "View sebur's Profile")** - [![sebur's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5575-sebur "View sebur's Profile") - [ Offline](/forum/user/5575-sebur) Less More - Posts: 133 - Thank you received: 21 - - 2 years 3 months ago [\#362121](#362121) by [sebur](/forum/user/5575-sebur "View sebur's Profile") Replied by *[sebur](/forum/user/5575-sebur "View sebur's Profile")* on topic *[no article defined or the page doesn't exist](/forum/27-checkout/908342-no-article-defined-or-the-page-doesnt-exist#362121 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 4 -- PHP version -- : 8.2 Dear Hikashop! On the checkout the terms and conditions show a blank pop-up with the message: "no article defined or the page doesn't exist". The article exists and is published. Can you tell me what could be wrong?")* Hello! I have the same problem, updating the component does not give any result, what to do? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwODM0Mi1uby1hcnRpY2xlLWRlZmluZWQtb3ItdGhlLXBhZ2UtZG9lc250LWV4aXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86324 - Thank you received: 14286 - - 2 years 3 months ago [\#362122](#362122) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[no article defined or the page doesn't exist](/forum/27-checkout/908342-no-article-defined-or-the-page-doesnt-exist#362122 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 4 -- PHP version -- : 8.2 Dear Hikashop! On the checkout the terms and conditions show a blank pop-up with the message: "no article defined or the page doesn't exist". The article exists and is published. Can you tell me what could be wrong?")* Hi, It could be that the article you've selected is restricted to another language than the current language on your frontend, or that its "access level" setting is restricted to some user groups and that the current user on the frontend is not linked to these, or maybe something along these lines. That's why Philippe asked for screenshots of the article settings and of the Checkout Terms & conditions area so that we can see if there is anything strange in there. If @totama didn't answer to Philippe, I would assume that he found the issue with his article while looking at making the screenshots. So please provide these screenshots. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwODM0Mi1uby1hcnRpY2xlLWRlZmluZWQtb3ItdGhlLXBhZ2UtZG9lc250LWV4aXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[levelup](/forum/user/61801-levelup "View levelup's Profile")** - [![levelup's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/61801-levelup "View levelup's Profile") - [ Offline](/forum/user/61801-levelup) Less More - Posts: 145 - Thank you received: 6 - - 2 years 3 months ago [\#362143](#362143) by [levelup](/forum/user/61801-levelup "View levelup's Profile") Replied by *[levelup](/forum/user/61801-levelup "View levelup's Profile")* on topic *[no article defined or the page doesn't exist](/forum/27-checkout/908342-no-article-defined-or-the-page-doesnt-exist#362143 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 4 -- PHP version -- : 8.2 Dear Hikashop! On the checkout the terms and conditions show a blank pop-up with the message: "no article defined or the page doesn't exist". The article exists and is published. Can you tell me what could be wrong?")* HI I have the same problem too. the lack of display is not due to language or access level. It was displayed before the update. --- Life is the unique stage of our art. Everyone sings their own song and leaves the stage. The stage is always permanent. Blessed is that song that people remember. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwODM0Mi1uby1hcnRpY2xlLWRlZmluZWQtb3ItdGhlLXBhZ2UtZG9lc250LWV4aXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86324 - Thank you received: 14286 - - 2 years 3 months ago [\#362148](#362148) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[no article defined or the page doesn't exist](/forum/27-checkout/908342-no-article-defined-or-the-page-doesnt-exist#362148 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 4 -- PHP version -- : 8.2 Dear Hikashop! On the checkout the terms and conditions show a blank pop-up with the message: "no article defined or the page doesn't exist". The article exists and is published. Can you tell me what could be wrong?")* Hi, Note that if it happened after an update, it could be a setting issue in the HikaShop configuration. Years ago, we changed how to select the article for the terms and conditions under the checkout tab of the HikaShop configuration. So I would recommend checking there. If you're not sure, please provide screenshots of the article settings and of the Checkout Terms & conditions area so that we can see if there is anything strange in there. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwODM0Mi1uby1hcnRpY2xlLWRlZmluZWQtb3ItdGhlLXBhZ2UtZG9lc250LWV4aXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[levelup](/forum/user/61801-levelup "View levelup's Profile")** - [![levelup's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/61801-levelup "View levelup's Profile") - [ Offline](/forum/user/61801-levelup) Less More - Posts: 145 - Thank you received: 6 - - 2 years 3 months ago [\#362172](#362172) by [levelup](/forum/user/61801-levelup "View levelup's Profile") Replied by *[levelup](/forum/user/61801-levelup "View levelup's Profile")* on topic *[no article defined or the page doesn't exist](/forum/27-checkout/908342-no-article-defined-or-the-page-doesnt-exist#362172 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 4 -- PHP version -- : 8.2 Dear Hikashop! On the checkout the terms and conditions show a blank pop-up with the message: "no article defined or the page doesn't exist". The article exists and is published. Can you tell me what could be wrong?")* [ ![term-condotion.jpg](/forum/attachment/59501) ](/forum/attachment/59501 "...-condotion.jpg") --- Life is the unique stage of our art. Everyone sings their own song and leaves the stage. The stage is always permanent. Blessed is that song that people remember. - [ ![term-condotion.jpg](/forum/attachment/59501) ](/forum/attachment/59501 "...-condotion.jpg") [ ](/forum/attachment/59501?download=1 "...-condotion.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwODM0Mi1uby1hcnRpY2xlLWRlZmluZWQtb3ItdGhlLXBhZ2UtZG9lc250LWV4aXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86324 - Thank you received: 14286 - - 2 years 3 months ago [\#362176](#362176) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[no article defined or the page doesn't exist](/forum/27-checkout/908342-no-article-defined-or-the-page-doesnt-exist#362176 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 4 -- PHP version -- : 8.2 Dear Hikashop! On the checkout the terms and conditions show a blank pop-up with the message: "no article defined or the page doesn't exist". The article exists and is published. Can you tell me what could be wrong?")* Hi, Thanks. I think I understand the problem. I think it comes from a change on how the parameters in the URL are handled by the router of Joomla 5. I've made a patch which should fix the problem. Download again the install package of HikaShop on our website and install it on yours to get the patch and it should then work. The following user(s) said Thank You: [levelup](/forum/user/61801-levelup "View levelup's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwODM0Mi1uby1hcnRpY2xlLWRlZmluZWQtb3ItdGhlLXBhZ2UtZG9lc250LWV4aXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[totama](/forum/user/70635-totama "View totama's Profile")** - [![totama's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/70635-totama "View totama's Profile") Topic Author - [ Offline](/forum/user/70635-totama) Less More - Posts: 53 - Thank you received: 5 - - 2 years 1 month ago [\#363109](#363109) by [totama](/forum/user/70635-totama "View totama's Profile") Replied by *[totama](/forum/user/70635-totama "View totama's Profile")* on topic *[no article defined or the page doesn't exist](/forum/27-checkout/908342-no-article-defined-or-the-page-doesnt-exist#363109 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 4 -- PHP version -- : 8.2 Dear Hikashop! On the checkout the terms and conditions show a blank pop-up with the message: "no article defined or the page doesn't exist". The article exists and is published. Can you tell me what could be wrong?")* Sorry for not responding for so long, but I had other work. Thanks for the update, I downloaded it, installed it and the problem was solved. The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile"), [levelup](/forum/user/61801-levelup "View levelup's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwODM0Mi1uby1hcnRpY2xlLWRlZmluZWQtb3ItdGhlLXBhZ2UtZG9lc250LWV4aXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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