[Skip to main content](#vessel-content) # Error on visualization when I add the first product to cart ## - **[nico1979](/forum/user/31330-nico1979 "View nico1979's Profile")** - [![nico1979's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31330-nico1979 "View nico1979's Profile") Topic Author - [ Offline](/forum/user/31330-nico1979) Less More - Posts: 78 - Thank you received: 6 - - 1 year 1 month ago - 1 year 1 month ago [\#368752](#368752) by [nico1979](/forum/user/31330-nico1979 "View nico1979's Profile") *[Error on visualization when I add the first product to cart](/forum/27-checkout/909750-error-on-visualization-when-i-add-the-first-product-to-cart#368752 "-- url of the page with the problem -- : www.erboristeriazambrini.it -- HikaShop version -- : 6.1.0 Hi, I'm using hikashop cart module with Drawer display. When I add the first product to cart, it appear a div that create confusion. How can I solve this issue. You can see the issue here www.erboristeriazambrini.it/cosmesi-naturale/product/listing Thank You")* was created by *[nico1979](/forum/user/31330-nico1979 "View nico1979's Profile")* -- url of the page with the problem -- : [ www.erboristeriazambrini.it](http://www.erboristeriazambrini.it) -- HikaShop version -- : 6.1.0 Hi, I'm using hikashop cart module with Drawer display. When I add the first product to cart, it appear a div that create confusion. How can I solve this issue. You can see the issue here [ www.erboristeriazambrini.it/cosmesi-naturale/product/listing](https://www.erboristeriazambrini.it/cosmesi-naturale/product/listing) Thank You Last edit: 1 year 1 month ago by [nico1979](/forum/user/31330-nico1979 "View nico1979's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwOTc1MC1lcnJvci1vbi12aXN1YWxpemF0aW9uLXdoZW4taS1hZGQtdGhlLWZpcnN0LXByb2R1Y3QtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 1 year 1 month ago [\#368755](#368755) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error on visualization when I add the first product to cart](/forum/27-checkout/909750-error-on-visualization-when-i-add-the-first-product-to-cart#368755 "-- url of the page with the problem -- : www.erboristeriazambrini.it -- HikaShop version -- : 6.1.0 Hi, I'm using hikashop cart module with Drawer display. When I add the first product to cart, it appear a div that create confusion. How can I solve this issue. You can see the issue here www.erboristeriazambrini.it/cosmesi-naturale/product/listing Thank You")* Hi, Your template has CSS caching activated. So Im not sure of the state of the CSS on your website. What I can say is that your pages are missing the CSS code we had to add to HikaShop for that drawer system to work properly. Maybe just purging the CSS cache of the template will be enough ? Or maybe you had to turn off the use of HikaShop's CSS file to rely only on the CSS from the template and in that case, even after purging the CSS cache, you would still be missing the CSS to handle the drawer mechanism properly. So, first, I would recommend purging the CSS cache and see how it goes. If that doesn't help, please temporarily turn off the CSS caching so that we can properly investigate the situation. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwOTc1MC1lcnJvci1vbi12aXN1YWxpemF0aW9uLXdoZW4taS1hZGQtdGhlLWZpcnN0LXByb2R1Y3QtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nico1979](/forum/user/31330-nico1979 "View nico1979's Profile")** - [![nico1979's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31330-nico1979 "View nico1979's Profile") Topic Author - [ Offline](/forum/user/31330-nico1979) Less More - Posts: 78 - Thank you received: 6 - - 1 year 1 month ago [\#368764](#368764) by [nico1979](/forum/user/31330-nico1979 "View nico1979's Profile") Replied by *[nico1979](/forum/user/31330-nico1979 "View nico1979's Profile")* on topic *[Error on visualization when I add the first product to cart](/forum/27-checkout/909750-error-on-visualization-when-i-add-the-first-product-to-cart#368764 "-- url of the page with the problem -- : www.erboristeriazambrini.it -- HikaShop version -- : 6.1.0 Hi, I'm using hikashop cart module with Drawer display. When I add the first product to cart, it appear a div that create confusion. How can I solve this issue. You can see the issue here www.erboristeriazambrini.it/cosmesi-naturale/product/listing Thank You")* I've removed the template css compression, disabled and clean the Joomla cache, but the error still remains. The strange thing is that the behaviour is only when I put the fist product in an empty cart. Afther that, it works correctly. - [ ![Schermata2025-09-29alle19.12.25.png](/forum/attachment/60854) ](/forum/attachment/60854 "...le19.12.25.png") [ ](/forum/attachment/60854?download=1 "...le19.12.25.png") - [ ![Schermata2025-09-29alle19.12.16.png](/forum/attachment/60855) ](/forum/attachment/60855 "...le19.12.16.png") [ ](/forum/attachment/60855?download=1 "...le19.12.16.png") - [ ![Schermata2025-09-29alle19.11.54.png](/forum/attachment/60856) ](/forum/attachment/60856 "...le19.11.54.png") [ ](/forum/attachment/60856?download=1 "...le19.11.54.png") - [ ![Schermata2025-09-29alle19.11.40.png](/forum/attachment/60857) ](/forum/attachment/60857 "...le19.11.40.png") [ ](/forum/attachment/60857?download=1 "...le19.11.40.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwOTc1MC1lcnJvci1vbi12aXN1YWxpemF0aW9uLXdoZW4taS1hZGQtdGhlLWZpcnN0LXByb2R1Y3QtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 1 year 1 month ago [\#368770](#368770) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error on visualization when I add the first product to cart](/forum/27-checkout/909750-error-on-visualization-when-i-add-the-first-product-to-cart#368770 "-- url of the page with the problem -- : www.erboristeriazambrini.it -- HikaShop version -- : 6.1.0 Hi, I'm using hikashop cart module with Drawer display. When I add the first product to cart, it appear a div that create confusion. How can I solve this issue. You can see the issue here www.erboristeriazambrini.it/cosmesi-naturale/product/listing Thank You")* Hi, Great. I've made a patch which should help now. Download the install package of HikaShop on our website and install it on yours and you'll get the patch. You should then not have the problem anymore. The following user(s) said Thank You: [nico1979](/forum/user/31330-nico1979 "View nico1979's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwOTc1MC1lcnJvci1vbi12aXN1YWxpemF0aW9uLXdoZW4taS1hZGQtdGhlLWZpcnN0LXByb2R1Y3QtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nico1979](/forum/user/31330-nico1979 "View nico1979's Profile")** - [![nico1979's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31330-nico1979 "View nico1979's Profile") Topic Author - [ Offline](/forum/user/31330-nico1979) Less More - Posts: 78 - Thank you received: 6 - - 1 year 1 month ago - 1 year 1 month ago [\#368774](#368774) by [nico1979](/forum/user/31330-nico1979 "View nico1979's Profile") Replied by *[nico1979](/forum/user/31330-nico1979 "View nico1979's Profile")* on topic *[Error on visualization when I add the first product to cart](/forum/27-checkout/909750-error-on-visualization-when-i-add-the-first-product-to-cart#368774 "-- url of the page with the problem -- : www.erboristeriazambrini.it -- HikaShop version -- : 6.1.0 Hi, I'm using hikashop cart module with Drawer display. When I add the first product to cart, it appear a div that create confusion. How can I solve this issue. You can see the issue here www.erboristeriazambrini.it/cosmesi-naturale/product/listing Thank You")* Hi, Now the beahvior works correctly but there is another error. When I go to another page or reload the same, it appears always "Empty cart" instead the real value of the cart. Thank you Last edit: 1 year 1 month ago by [nico1979](/forum/user/31330-nico1979 "View nico1979's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwOTc1MC1lcnJvci1vbi12aXN1YWxpemF0aW9uLXdoZW4taS1hZGQtdGhlLWZpcnN0LXByb2R1Y3QtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 1 year 1 month ago [\#368830](#368830) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error on visualization when I add the first product to cart](/forum/27-checkout/909750-error-on-visualization-when-i-add-the-first-product-to-cart#368830 "-- url of the page with the problem -- : www.erboristeriazambrini.it -- HikaShop version -- : 6.1.0 Hi, I'm using hikashop cart module with Drawer display. When I add the first product to cart, it appear a div that create confusion. How can I solve this issue. You can see the issue here www.erboristeriazambrini.it/cosmesi-naturale/product/listing Thank You")* Hi, I'm not seeing the drawer cart module anymore on your website so I couldn't check the problem. Did you deactivate it maybe ? Normally, if the display of the cart module is not consistent, it usually indicates a caching problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkwOTc1MC1lcnJvci1vbi12aXN1YWxpemF0aW9uLXdoZW4taS1hZGQtdGhlLWZpcnN0LXByb2R1Y3QtdG8tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.104 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)