[Skip to main content](#vessel-content) # Can't see "Same address for shipping" on checkout ## - **[nico1979](/forum/user/31330-nico1979 "View nico1979's Profile")** - [![nico1979's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31330-nico1979 "View nico1979's Profile") Topic Author - [ Offline](/forum/user/31330-nico1979) Less More - Posts: 78 - Thank you received: 6 - - 4 months 2 weeks ago [\#372243](#372243) by [nico1979](/forum/user/31330-nico1979 "View nico1979's Profile") *[Can't see "Same address for shipping" on checkout](/forum/27-checkout/910593-cant-see-same-address-for-shipping-on-checkout#372243 "-- url of the page with the problem -- : www.petloc8.it/ -- HikaShop version -- : 6.5.0 -- Joomla version -- : 6.1.1 -- PHP version -- : 8.4 -- Browser(s) name and version -- : All Hi, In www.petloc8.it/ when I go to checkout, the check box for "Same address for shipping" is not visible. But in the Hikashop configuration > Checkout > Login, the fields "Ask address on registration, Show 'same address' checkbox, Same address checkbox pre-checked" are all setted to YES. ibb.co/Wp3SG4qn")* was created by *[nico1979](/forum/user/31330-nico1979 "View nico1979's Profile")* -- url of the page with the problem -- : [ www.petloc8.it/](https://www.petloc8.it/) -- HikaShop version -- : 6.5.0 -- Joomla version -- : 6.1.1 -- PHP version -- : 8.4 -- Browser(s) name and version -- : All Hi, In [ www.petloc8.it/](https://www.petloc8.it/) when I go to checkout, the check box for "Same address for shipping" is not visible. But in the Hikashop configuration > Checkout > Login, the fields "Ask address on registration, Show 'same address' checkbox, Same address checkbox pre-checked" are all setted to YES. [ ibb.co/Wp3SG4qn](https://ibb.co/Wp3SG4qn) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkxMDU5My1jYW50LXNlZS1zYW1lLWFkZHJlc3MtZm9yLXNoaXBwaW5nLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nico1979](/forum/user/31330-nico1979 "View nico1979's Profile")** - [![nico1979's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31330-nico1979 "View nico1979's Profile") Topic Author - [ Offline](/forum/user/31330-nico1979) Less More - Posts: 78 - Thank you received: 6 - - 4 months 2 weeks ago [\#372245](#372245) by [nico1979](/forum/user/31330-nico1979 "View nico1979's Profile") Replied by *[nico1979](/forum/user/31330-nico1979 "View nico1979's Profile")* on topic *[Can't see "Same address for shipping" on checkout](/forum/27-checkout/910593-cant-see-same-address-for-shipping-on-checkout#372245 "-- url of the page with the problem -- : www.petloc8.it/ -- HikaShop version -- : 6.5.0 -- Joomla version -- : 6.1.1 -- PHP version -- : 8.4 -- Browser(s) name and version -- : All Hi, In www.petloc8.it/ when I go to checkout, the check box for "Same address for shipping" is not visible. But in the Hikashop configuration > Checkout > Login, the fields "Ask address on registration, Show 'same address' checkbox, Same address checkbox pre-checked" are all setted to YES. ibb.co/Wp3SG4qn")* Hi, I've solved. The products are weightless so I've checked Force shipping for virtual / weightless items. Thank you The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkxMDU5My1jYW50LXNlZS1zYW1lLWFkZHJlc3MtZm9yLXNoaXBwaW5nLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.093 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)