[Skip to main content](#vessel-content) # Error boxes in check out ## - **[TeamJouwNaambord](/forum/user/83333-teamjouwnaambord "View TeamJouwNaambord's Profile")** - [![TeamJouwNaambord's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/83333-teamjouwnaambord "View TeamJouwNaambord's Profile") Topic Author - [ Offline](/forum/user/83333-teamjouwnaambord) Less More - Posts: 12 - Thank you received: 1 - - 3 months 2 weeks ago [\#372720](#372720) by [TeamJouwNaambord](/forum/user/83333-teamjouwnaambord "View TeamJouwNaambord's Profile") *[Error boxes in check out](/forum/27-checkout/910692-error-boxes-in-check-out#372720 "-- HikaShop version -- : 6.3.0 -- Joomla version -- : ‎5.4.7 Hi, prnt.sc/b8b8YIZiW5ry As you can see in the photo above, a small box is displayed behind the product name. Does anyone know how to remove that? It is not in the product name, because I have already changed that. Thank you in advance!")* was created by *[TeamJouwNaambord](/forum/user/83333-teamjouwnaambord "View TeamJouwNaambord's Profile")* -- HikaShop version -- : 6.3.0 -- Joomla version -- : ‎5.4.7 Hi, [ prnt.sc/b8b8YIZiW5ry](https://prnt.sc/b8b8YIZiW5ry) As you can see in the photo above, a small box is displayed behind the product name. Does anyone know how to remove that? It is not in the product name, because I have already changed that. Thank you in advance! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkxMDY5Mi1lcnJvci1ib3hlcy1pbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 3 months 2 weeks ago [\#372724](#372724) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error boxes in check out](/forum/27-checkout/910692-error-boxes-in-check-out#372724 "-- HikaShop version -- : 6.3.0 -- Joomla version -- : ‎5.4.7 Hi, prnt.sc/b8b8YIZiW5ry As you can see in the photo above, a small box is displayed behind the product name. Does anyone know how to remove that? It is not in the product name, because I have already changed that. Thank you in advance!")* Hi, This looks like a font awesome issue with the Joomla template you're using. Which template are you using ? Could you provide the URL of the page so that we could look at the situation ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkxMDY5Mi1lcnJvci1ib3hlcy1pbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[TeamJouwNaambord](/forum/user/83333-teamjouwnaambord "View TeamJouwNaambord's Profile")** - [![TeamJouwNaambord's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/83333-teamjouwnaambord "View TeamJouwNaambord's Profile") Topic Author - [ Offline](/forum/user/83333-teamjouwnaambord) Less More - Posts: 12 - Thank you received: 1 - - 3 months 2 weeks ago [\#372747](#372747) by [TeamJouwNaambord](/forum/user/83333-teamjouwnaambord "View TeamJouwNaambord's Profile") Replied by *[TeamJouwNaambord](/forum/user/83333-teamjouwnaambord "View TeamJouwNaambord's Profile")* on topic *[Error boxes in check out](/forum/27-checkout/910692-error-boxes-in-check-out#372747 "-- HikaShop version -- : 6.3.0 -- Joomla version -- : ‎5.4.7 Hi, prnt.sc/b8b8YIZiW5ry As you can see in the photo above, a small box is displayed behind the product name. Does anyone know how to remove that? It is not in the product name, because I have already changed that. Thank you in advance!")* Hi Nicolas, Thank you for responding. [ jouwnaambord.demodotcom.nl/ontwerp-aanvragen/checkout](https://jouwnaambord.demodotcom.nl/ontwerp-aanvragen/checkout) This is the check out link, but I'm not sure it also works when you didn't add something to your card. We're using YOOtheme Pro (version 5.0.17) on Joomla. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkxMDY5Mi1lcnJvci1ib3hlcy1pbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 3 months 1 week ago [\#372755](#372755) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error boxes in check out](/forum/27-checkout/910692-error-boxes-in-check-out#372755 "-- HikaShop version -- : 6.3.0 -- Joomla version -- : ‎5.4.7 Hi, prnt.sc/b8b8YIZiW5ry As you can see in the photo above, a small box is displayed behind the product name. Does anyone know how to remove that? It is not in the product name, because I have already changed that. Thank you in advance!")* Hi, Unfortunately, I'm not able to access your link. I'm currently travelling in Japan, and will be for the next few weeks, and your website is blocking access from that country: "403: Toegang geweigerd Je land (JP) staat op de zwarte lijst" Check the settings of your template. It should have a setting for font awesome and make sure it is turned on: [ yootheme.com/support/question/172021](https://yootheme.com/support/question/172021) When you test again after this, make sure you clean up the template / website cache, and do a hard refresh of the page. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkxMDY5Mi1lcnJvci1ib3hlcy1pbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.061 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)