[Skip to main content](#vessel-content) # cannot make payment ## - **[aimlesslady](/forum/user/7696-aimlesslady "View aimlesslady's Profile")** - [![aimlesslady's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7696-aimlesslady "View aimlesslady's Profile") Topic Author - [ Offline](/forum/user/7696-aimlesslady) Less More - Posts: 108 - Thank you received: 2 - - 1 month 2 weeks ago [\#373456](#373456) by [aimlesslady](/forum/user/7696-aimlesslady "View aimlesslady's Profile") *[cannot make payment](/forum/27-checkout/910835-cannot-make-payment#373456 "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 3.10 -- PHP version -- : 7.4.33 -- Browser(s) name and version -- : firefox 155.0.1 -- Error-message(debug-mod must be tuned on) -- : The payment buttons could not be loaded. Please disable any cookie consent or javascript optimization extension blocking www.paypal.com , then reload this page. after choosing product and going to cart, we get the following message: The payment buttons could not be loaded. Please disable any cookie consent or javascript optimization extension blocking www.paypal.com , then reload this page. WE don't want each customer to have to do this on their browser. How can we fix this on our end. Our only payment option is Paypal.")* was created by *[aimlesslady](/forum/user/7696-aimlesslady "View aimlesslady's Profile")* -- HikaShop version -- : 6.6.0 -- Joomla version -- : 3.10 -- PHP version -- : 7.4.33 -- Browser(s) name and version -- : firefox 155.0.1 -- Error-message(debug-mod must be tuned on) -- : The payment buttons could not be loaded. Please disable any cookie consent or javascript optimization extension blocking [ www.paypal.com](http://www.paypal.com), then reload this page. after choosing product and going to cart, we get the following message: The payment buttons could not be loaded. Please disable any cookie consent or javascript optimization extension blocking [ www.paypal.com](http://www.paypal.com), then reload this page. WE don't want each customer to have to do this on their browser. How can we fix this on our end. Our only payment option is Paypal. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkxMDgzNS1jYW5ub3QtbWFrZS1wYXltZW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 1 month 2 weeks ago [\#373463](#373463) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[cannot make payment](/forum/27-checkout/910835-cannot-make-payment#373463 "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 3.10 -- PHP version -- : 7.4.33 -- Browser(s) name and version -- : firefox 155.0.1 -- Error-message(debug-mod must be tuned on) -- : The payment buttons could not be loaded. Please disable any cookie consent or javascript optimization extension blocking www.paypal.com , then reload this page. after choosing product and going to cart, we get the following message: The payment buttons could not be loaded. Please disable any cookie consent or javascript optimization extension blocking www.paypal.com , then reload this page. WE don't want each customer to have to do this on their browser. How can we fix this on our end. Our only payment option is Paypal.")* Hello, Your site runs a HikaShop 6.6.0 package from August 29th. That package had an issue with the "Enable funding" and "Disable funding" settings of the PayPal Checkout payment method when they had never been saved: the labels of the payment means were sent to PayPal instead of their codes, PayPal refused to send its script, and the page displayed that message about the browser blocking PayPal, even though nothing in the browser was blocking it. This was fixed in the 6.6.0 package on September 2nd. Download the 6.6.0 package again from your account and install it over your current version, and the buttons should appear again. If you can't update right away, edit the PayPal Checkout payment method, check the "Enable funding" and "Disable funding" settings, keeping only the payment means you want there, and save it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkxMDgzNS1jYW5ub3QtbWFrZS1wYXltZW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[aimlesslady](/forum/user/7696-aimlesslady "View aimlesslady's Profile")** - [![aimlesslady's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7696-aimlesslady "View aimlesslady's Profile") Topic Author - [ Offline](/forum/user/7696-aimlesslady) Less More - Posts: 108 - Thank you received: 2 - - 1 month 1 week ago [\#373495](#373495) by [aimlesslady](/forum/user/7696-aimlesslady "View aimlesslady's Profile") Replied by *[aimlesslady](/forum/user/7696-aimlesslady "View aimlesslady's Profile")* on topic *[cannot make payment](/forum/27-checkout/910835-cannot-make-payment#373495 "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 3.10 -- PHP version -- : 7.4.33 -- Browser(s) name and version -- : firefox 155.0.1 -- Error-message(debug-mod must be tuned on) -- : The payment buttons could not be loaded. Please disable any cookie consent or javascript optimization extension blocking www.paypal.com , then reload this page. after choosing product and going to cart, we get the following message: The payment buttons could not be loaded. Please disable any cookie consent or javascript optimization extension blocking www.paypal.com , then reload this page. WE don't want each customer to have to do this on their browser. How can we fix this on our end. Our only payment option is Paypal.")* Thank you for your prompt reply The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI3LWNoZWNrb3V0LzkxMDgzNS1jYW5ub3QtbWFrZS1wYXltZW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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