[Skip to main content](#vessel-content) # Unable to select different shipping method ## - **[royalalchemist](/forum/user/26714-royalalchemist "View royalalchemist's Profile")** - [![royalalchemist's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26714-royalalchemist "View royalalchemist's Profile") Topic Author - [ Offline](/forum/user/26714-royalalchemist) Less More - Posts: 11 - Thank you received: 0 - - 13 years 2 months ago - 13 years 2 months ago [\#119106](#119106) by [royalalchemist](/forum/user/26714-royalalchemist "View royalalchemist's Profile") *[Unable to select different shipping method](/forum/28-shipping-methods/861136-unable-to-select-different-shipping-method#119106 "-- url of the page with the problem -- : royalalchemist.co.uk -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.1 -- PHP version -- : 5.4.17 -- Error-message(debug-mod must be tuned on) -- : Error_message Hi We have different shipping methods in our website if our customers don't choose any shipping, it automatically goes with Free shipping which is fine but the problem shows up when customers choose different shipping method.After they choose different shipping method and when they click on next to make payment(Using Google checkout) they get this error: Oops! RoyalAlchemist has sent Google a shopping cart with errors in it. We'll contact them to ask that they fix this problem. As this could be a temporary issue, you can go back in your browser to try checking out again. Debugging information If you are acting on behalf of the merchant, more information about this error has been made available in the Integration Console under the Tools section. You can access the details of this error directly by logging into your merchant account and then pasting the following url: checkout.google.com/sell/ settings?section=IntegrationConsole&returnURL =https%3A%2F%2F checkout.google.com%2Fsell%2Fsettings%3Fsection%3DIntegrationConsole&serialNumber=8cce85e5-f53e-4737-832d-b330be674c85 Could you please let me know what is the problem and how can we fix it? Many thanks")* was created by *[royalalchemist](/forum/user/26714-royalalchemist "View royalalchemist's Profile")* -- url of the page with the problem -- : [ royalalchemist.co.uk](http://royalalchemist.co.uk) -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.1 -- PHP version -- : 5.4.17 -- Error-message(debug-mod must be tuned on) -- : Error_message Hi We have different shipping methods in our website if our customers don't choose any shipping, it automatically goes with Free shipping which is fine but the problem shows up when customers choose different shipping method.After they choose different shipping method and when they click on next to make payment(Using Google checkout) they get this error: *Oops! RoyalAlchemist has sent Google a shopping cart with errors in it. We'll contact them to ask that they fix this problem. As this could be a temporary issue, you can go back in your browser to try checking out again. Debugging information If you are acting on behalf of the merchant, more information about this error has been made available in the Integration Console under the Tools section. You can access the details of this error directly by logging into your merchant account and then pasting the following url: [ checkout.google.com/sell/](https://checkout.google.com/sell/) settings?section=IntegrationConsole&returnURL =https%3A%2F%2F checkout.google.com%2Fsell%2Fsettings%3Fsection%3DIntegrationConsole&serialNumber=8cce85e5-f53e-4737-832d-b330be674c85* Could you please let me know what is the problem and how can we fix it? Many thanks Last edit: 13 years 2 months ago by [royalalchemist](/forum/user/26714-royalalchemist "View royalalchemist's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMTM2LXVuYWJsZS10by1zZWxlY3QtZGlmZmVyZW50LXNoaXBwaW5nLW1ldGhvZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 2 months ago [\#119137](#119137) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Unable to select different shipping method](/forum/28-shipping-methods/861136-unable-to-select-different-shipping-method#119137 "-- url of the page with the problem -- : royalalchemist.co.uk -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.1 -- PHP version -- : 5.4.17 -- Error-message(debug-mod must be tuned on) -- : Error_message Hi We have different shipping methods in our website if our customers don't choose any shipping, it automatically goes with Free shipping which is fine but the problem shows up when customers choose different shipping method.After they choose different shipping method and when they click on next to make payment(Using Google checkout) they get this error: Oops! RoyalAlchemist has sent Google a shopping cart with errors in it. We'll contact them to ask that they fix this problem. As this could be a temporary issue, you can go back in your browser to try checking out again. Debugging information If you are acting on behalf of the merchant, more information about this error has been made available in the Integration Console under the Tools section. You can access the details of this error directly by logging into your merchant account and then pasting the following url: checkout.google.com/sell/ settings?section=IntegrationConsole&returnURL =https%3A%2F%2F checkout.google.com%2Fsell%2Fsettings%3Fsection%3DIntegrationConsole&serialNumber=8cce85e5-f53e-4737-832d-b330be674c85 Could you please let me know what is the problem and how can we fix it? Many thanks")* Hi, Thanks to follow that url, connect with your account, and give us the returned error. It will help us to see from what can the problem come. Actually we can't deduce anything. The following user(s) said Thank You: [royalalchemist](/forum/user/26714-royalalchemist "View royalalchemist's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMTM2LXVuYWJsZS10by1zZWxlY3QtZGlmZmVyZW50LXNoaXBwaW5nLW1ldGhvZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[royalalchemist](/forum/user/26714-royalalchemist "View royalalchemist's Profile")** - [![royalalchemist's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26714-royalalchemist "View royalalchemist's Profile") Topic Author - [ Offline](/forum/user/26714-royalalchemist) Less More - Posts: 11 - Thank you received: 0 - - 13 years 2 months ago [\#119778](#119778) by [royalalchemist](/forum/user/26714-royalalchemist "View royalalchemist's Profile") Replied by *[royalalchemist](/forum/user/26714-royalalchemist "View royalalchemist's Profile")* on topic *[Unable to select different shipping method](/forum/28-shipping-methods/861136-unable-to-select-different-shipping-method#119778 "-- url of the page with the problem -- : royalalchemist.co.uk -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.1 -- PHP version -- : 5.4.17 -- Error-message(debug-mod must be tuned on) -- : Error_message Hi We have different shipping methods in our website if our customers don't choose any shipping, it automatically goes with Free shipping which is fine but the problem shows up when customers choose different shipping method.After they choose different shipping method and when they click on next to make payment(Using Google checkout) they get this error: Oops! RoyalAlchemist has sent Google a shopping cart with errors in it. We'll contact them to ask that they fix this problem. As this could be a temporary issue, you can go back in your browser to try checking out again. Debugging information If you are acting on behalf of the merchant, more information about this error has been made available in the Integration Console under the Tools section. You can access the details of this error directly by logging into your merchant account and then pasting the following url: checkout.google.com/sell/ settings?section=IntegrationConsole&returnURL =https%3A%2F%2F checkout.google.com%2Fsell%2Fsettings%3Fsection%3DIntegrationConsole&serialNumber=8cce85e5-f53e-4737-832d-b330be674c85 Could you please let me know what is the problem and how can we fix it? Many thanks")* This is what I get: warnings: XML we received: <?xml version="1.0" encoding="UTF-8"?> < checkout-shopping-cart xmlns="[ checkout.google.com/schema/2](http://checkout.google.com/schema/2)">< shopping-cart>< items>< item>< item-name>Order #61 - 5-MeO-DALT freebase 500mg< /item-name>< item-description></item-description>< unit-price currency= "GBP">9.00000< /unit-price>< quantity>1</quantity></item><item><item-name>Order #61 - 100x 25I-NBOH Blotters HPBCD Complexed (1200ug 25I-NBOH)</item-name ><item-description ></item-description><unit-price currency="GBP">150.00000</unit-price><quantity>1</quantity></item><item><item-name>Order #61 - Shipping </item-name><item-description></item-description>< unit-price currency="">7</ unit-price><quantity>1</ quantity></item></items></shopping-cart><checkout-flow-support><merchant-checkout-flow-support/>< /checkout-flow-support></checkout-shopping-cart> XML we sent: < ?xml version="1.0" encoding="UTF-8"?> < error xmlns="[ checkout.google.com/schema/2](http://checkout.google.com/schema/2)" serial-number="871f483d-c9a4-4389-941c-3ac9df1e385f" > < error-message>Error parsing XML; message from parser is: Invalid value for attribute currency in checkout-shopping-cart/ shopping-cart/items/item/unit-price: < /error-message> </error> Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMTM2LXVuYWJsZS10by1zZWxlY3QtZGlmZmVyZW50LXNoaXBwaW5nLW1ldGhvZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 13 years 2 months ago [\#119785](#119785) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Unable to select different shipping method](/forum/28-shipping-methods/861136-unable-to-select-different-shipping-method#119785 "-- url of the page with the problem -- : royalalchemist.co.uk -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.1 -- PHP version -- : 5.4.17 -- Error-message(debug-mod must be tuned on) -- : Error_message Hi We have different shipping methods in our website if our customers don't choose any shipping, it automatically goes with Free shipping which is fine but the problem shows up when customers choose different shipping method.After they choose different shipping method and when they click on next to make payment(Using Google checkout) they get this error: Oops! RoyalAlchemist has sent Google a shopping cart with errors in it. We'll contact them to ask that they fix this problem. As this could be a temporary issue, you can go back in your browser to try checking out again. Debugging information If you are acting on behalf of the merchant, more information about this error has been made available in the Integration Console under the Tools section. You can access the details of this error directly by logging into your merchant account and then pasting the following url: checkout.google.com/sell/ settings?section=IntegrationConsole&returnURL =https%3A%2F%2F checkout.google.com%2Fsell%2Fsettings%3Fsection%3DIntegrationConsole&serialNumber=8cce85e5-f53e-4737-832d-b330be674c85 Could you please let me know what is the problem and how can we fix it? Many thanks")* Change the code: $currency->currency_code to: $this->currency->currency_code in the file plugins/hikashoppayment/googlecheckout/googlecheckout.php and it will work. The following user(s) said Thank You: [royalalchemist](/forum/user/26714-royalalchemist "View royalalchemist's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMTM2LXVuYWJsZS10by1zZWxlY3QtZGlmZmVyZW50LXNoaXBwaW5nLW1ldGhvZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[royalalchemist](/forum/user/26714-royalalchemist "View royalalchemist's Profile")** - [![royalalchemist's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26714-royalalchemist "View royalalchemist's Profile") Topic Author - [ Offline](/forum/user/26714-royalalchemist) Less More - Posts: 11 - Thank you received: 0 - - 13 years 2 months ago [\#120122](#120122) by [royalalchemist](/forum/user/26714-royalalchemist "View royalalchemist's Profile") Replied by *[royalalchemist](/forum/user/26714-royalalchemist "View royalalchemist's Profile")* on topic *[Unable to select different shipping method](/forum/28-shipping-methods/861136-unable-to-select-different-shipping-method#120122 "-- url of the page with the problem -- : royalalchemist.co.uk -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.1 -- PHP version -- : 5.4.17 -- Error-message(debug-mod must be tuned on) -- : Error_message Hi We have different shipping methods in our website if our customers don't choose any shipping, it automatically goes with Free shipping which is fine but the problem shows up when customers choose different shipping method.After they choose different shipping method and when they click on next to make payment(Using Google checkout) they get this error: Oops! RoyalAlchemist has sent Google a shopping cart with errors in it. We'll contact them to ask that they fix this problem. As this could be a temporary issue, you can go back in your browser to try checking out again. Debugging information If you are acting on behalf of the merchant, more information about this error has been made available in the Integration Console under the Tools section. You can access the details of this error directly by logging into your merchant account and then pasting the following url: checkout.google.com/sell/ settings?section=IntegrationConsole&returnURL =https%3A%2F%2F checkout.google.com%2Fsell%2Fsettings%3Fsection%3DIntegrationConsole&serialNumber=8cce85e5-f53e-4737-832d-b330be674c85 Could you please let me know what is the problem and how can we fix it? Many thanks")* You are great nicolas..Thank you so much Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMTM2LXVuYWJsZS10by1zZWxlY3QtZGlmZmVyZW50LXNoaXBwaW5nLW1ldGhvZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[royalalchemist](/forum/user/26714-royalalchemist "View royalalchemist's Profile")** - [![royalalchemist's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26714-royalalchemist "View royalalchemist's Profile") Topic Author - [ Offline](/forum/user/26714-royalalchemist) Less More - Posts: 11 - Thank you received: 0 - - 13 years 2 months ago [\#120334](#120334) by [royalalchemist](/forum/user/26714-royalalchemist "View royalalchemist's Profile") Replied by *[royalalchemist](/forum/user/26714-royalalchemist "View royalalchemist's Profile")* on topic *[Unable to select different shipping method](/forum/28-shipping-methods/861136-unable-to-select-different-shipping-method#120334 "-- url of the page with the problem -- : royalalchemist.co.uk -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.1 -- PHP version -- : 5.4.17 -- Error-message(debug-mod must be tuned on) -- : Error_message Hi We have different shipping methods in our website if our customers don't choose any shipping, it automatically goes with Free shipping which is fine but the problem shows up when customers choose different shipping method.After they choose different shipping method and when they click on next to make payment(Using Google checkout) they get this error: Oops! RoyalAlchemist has sent Google a shopping cart with errors in it. We'll contact them to ask that they fix this problem. As this could be a temporary issue, you can go back in your browser to try checking out again. Debugging information If you are acting on behalf of the merchant, more information about this error has been made available in the Integration Console under the Tools section. You can access the details of this error directly by logging into your merchant account and then pasting the following url: checkout.google.com/sell/ settings?section=IntegrationConsole&returnURL =https%3A%2F%2F checkout.google.com%2Fsell%2Fsettings%3Fsection%3DIntegrationConsole&serialNumber=8cce85e5-f53e-4737-832d-b330be674c85 Could you please let me know what is the problem and how can we fix it? Many thanks")* It works fine but there is a new problem now. When you choose different shipping method nothing changes and you need to click next to see the change and then click next again to go to final step! As you can see this situation is very confusing because when my customers choose different shipping and click next they expect go to next step which is checkout but they dont see any changes.. I would really appreciate if you could help me Regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMTM2LXVuYWJsZS10by1zZWxlY3QtZGlmZmVyZW50LXNoaXBwaW5nLW1ldGhvZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 13 years 2 months ago [\#120369](#120369) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Unable to select different shipping method](/forum/28-shipping-methods/861136-unable-to-select-different-shipping-method#120369 "-- url of the page with the problem -- : royalalchemist.co.uk -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.1 -- PHP version -- : 5.4.17 -- Error-message(debug-mod must be tuned on) -- : Error_message Hi We have different shipping methods in our website if our customers don't choose any shipping, it automatically goes with Free shipping which is fine but the problem shows up when customers choose different shipping method.After they choose different shipping method and when they click on next to make payment(Using Google checkout) they get this error: Oops! RoyalAlchemist has sent Google a shopping cart with errors in it. We'll contact them to ask that they fix this problem. As this could be a temporary issue, you can go back in your browser to try checking out again. Debugging information If you are acting on behalf of the merchant, more information about this error has been made available in the Integration Console under the Tools section. You can access the details of this error directly by logging into your merchant account and then pasting the following url: checkout.google.com/sell/ settings?section=IntegrationConsole&returnURL =https%3A%2F%2F checkout.google.com%2Fsell%2Fsettings%3Fsection%3DIntegrationConsole&serialNumber=8cce85e5-f53e-4737-832d-b330be674c85 Could you please let me know what is the problem and how can we fix it? Many thanks")* That happens if you turn off the "auto submit" option of the Checkout tab of the configuration. Activate it back and it shouldn't happen anymore. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMTM2LXVuYWJsZS10by1zZWxlY3QtZGlmZmVyZW50LXNoaXBwaW5nLW1ldGhvZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.160 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)