[Skip to main content](#vessel-content) # Fed-Ex - ## - **[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")** - [![blueagle1829's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Topic Author - [ Offline](/forum/user/5850-blueagle1829) Less More - Posts: 60 - Thank you received: 3 - - 13 years 2 months ago [\#119592](#119592) by [blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#119592 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* was created by *[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")* -- url of the page with the problem -- : [ www.canoneducation.com](https://www.canoneducation.com) -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : > Message > This shipment qualifies for FedEx Home Delivery. Please resubmit your request with serviceType Ground Home Delivery. > There are no valid services available. I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks! - [ ![h370adeb.JPG](/forum/attachment/11798) ](/forum/attachment/11798 "h370adeb.JPG") [ ](/forum/attachment/11798?download=1 "h370adeb.JPG") - [ ![h1c4c2d9.JPG](/forum/attachment/11799) ](/forum/attachment/11799 "h1c4c2d9.JPG") [ ](/forum/attachment/11799?download=1 "h1c4c2d9.JPG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago - 13 years 2 months ago [\#119673](#119673) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#119673 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* Hi, The temporary solution will be to unpublish the **FedEx Ground (USA, PUERTO RICO)** service and use the **FedEx Ground (Home Delivery) (USA, PUERTO RICO)** service. Then your FedEx shipping method won't display any error message. Last edit: 13 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")** - [![blueagle1829's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Topic Author - [ Offline](/forum/user/5850-blueagle1829) Less More - Posts: 60 - Thank you received: 3 - - 13 years 2 months ago [\#119674](#119674) by [blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Replied by *[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#119674 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* Thanks, Mohamed. Our company ships to both residences and businesses. Won't I need both options activated? Also, you mentioned the temporary solution... Is there a more permanent solution in the works? Thanks for your help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago [\#119744](#119744) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#119744 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* I'm currently working on a fix regarding the **FedEx Ground issue**, so yes I think that there will be a " more permanent solution". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")** - [![blueagle1829's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Topic Author - [ Offline](/forum/user/5850-blueagle1829) Less More - Posts: 60 - Thank you received: 3 - - 13 years 2 months ago [\#119759](#119759) by [blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Replied by *[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#119759 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* Excellent, Mohamed. Do you have an estimated time frame on that? Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 13 years 2 months ago [\#119796](#119796) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#119796 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* It will be in next version that we'll release in a few days/weeks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago - 13 years 2 months ago [\#119882](#119882) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#119882 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* Hi, Here is the last version of the FedEx shipping method (with my fix), can you test it with it ? *This attachment is hidden for guests. Please log in or register to see it.* Last edit: 13 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")** - [![blueagle1829's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Topic Author - [ Offline](/forum/user/5850-blueagle1829) Less More - Posts: 60 - Thank you received: 3 - - 13 years 2 months ago [\#119884](#119884) by [blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Replied by *[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#119884 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* Though I haven't thoroughly tested it, I did install it and it does display both Fed-Ex Ground Rate as well as Home Delivery with two different rates. So it looks as though it worked. Thanks! Question... When I select to display my company's discounted rates, the rates don't change but fewer options are displayed. My company does a LOT of freight with Fed-Ex and have deeply discounted rates. Different bug? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")** - [![blueagle1829's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Topic Author - [ Offline](/forum/user/5850-blueagle1829) Less More - Posts: 60 - Thank you received: 3 - - 13 years 2 months ago [\#119924](#119924) by [blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Replied by *[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#119924 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* Furthermore, it automatically selects a shipping option even with several choices. I have selected "If only one method is available" in "Auto select default shipping and payment methods" in the Configuration --> Shipping & Payment tab. Am I missing something? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago - 13 years 2 months ago [\#120087](#120087) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#120087 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* Hi, 1. I'm currently working on the FedEx "discounted rates" option. 2. Regarding the "Auto submit shipping and payment methods selection" option, we just fixed it, you'll just have to : - Edit the "*YOURWEBSITE\\components\\com\_hikashop\\views\\checkout\\view.html.php*" file - Add this code : Code: if($auto_select_default == 1 && count($usable_rates) > 1) $auto_select_default = 0; After these lines : Code: if(is_array($usable_rates) && count($usable_rates)){ $method = reset($usable_rates); $config =& hikashop_config(); $auto_select_default = $config->get('auto_select_default',2); Thanks for your feedback ![:)](/media/kunena/emoticons/3.png ":)"). Last edit: 13 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")** - [![blueagle1829's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Topic Author - [ Offline](/forum/user/5850-blueagle1829) Less More - Posts: 60 - Thank you received: 3 - - 13 years 2 months ago - 13 years 2 months ago [\#120088](#120088) by [blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Replied by *[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#120088 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* After adding that code I get the following error: > Parse error: syntax error, unexpected $end, expecting T\_FUNCTION in /...../components/com\_hikashop/views/checkout/view.html.php on line 796 My code in that entire section now looks like this (to verify if I implemented it correctly): Code: if($auto_select_default == 1 && count($usable_rates) > 1) $auto_select_default = 0; if(is_array($usable_rates) && count($usable_rates)){ $method = reset($usable_rates); $config =& hikashop_config(); $auto_select_default = $config->get('auto_select_default',2); if($auto_select_default && empty($shipping_id) && count($usable_rates)) { $rates = array(); $shipping_id = array(); $shipping_method = array(); foreach($shipping_groups as $key => $shipping_group) { $p = reset($shipping_group->shippings); foreach($usable_rates as $rate) { if($rate->shipping_id == $p) { $rates[] = $rate; $shipping_id[] = $rate->shipping_id.'@'.$key; $shipping_method[] = $rate->shipping_type.'@'.$key; break; } } } Last edit: 13 years 2 months ago by [blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago [\#120094](#120094) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#120094 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* My bad, I switch the code to add and the location, so you'll just have to : - Revert your changes - Add this code : Code: if($auto_select_default == 1 && count($usable_rates) > 1) $auto_select_default = 0; After these lines : Code: if(is_array($usable_rates) && count($usable_rates)){ $method = reset($usable_rates); $config =& hikashop_config(); $auto_select_default = $config->get('auto_select_default',2); PS: I also edited my previous post ![:)](/media/kunena/emoticons/3.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")** - [![blueagle1829's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Topic Author - [ Offline](/forum/user/5850-blueagle1829) Less More - Posts: 60 - Thank you received: 3 - - 13 years 2 months ago [\#120098](#120098) by [blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Replied by *[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#120098 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* That worked. Thanks, Mohamed. LOVE this component. Please post to the thread when you get the "Display Discounted Rates" vs. Public rates worked out. Thanks again! The following user(s) said Thank You: [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago [\#120532](#120532) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#120532 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* Hi again, Can you test it with this last version of the FedEx shipping method ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")** - [![blueagle1829's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Topic Author - [ Offline](/forum/user/5850-blueagle1829) Less More - Posts: 60 - Thank you received: 3 - - 13 years 2 months ago [\#120545](#120545) by [blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Replied by *[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#120545 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* I installed the new plugin over the old one (didn't uninstall the old one first). Nothing seemed to change in regards to the "Public Rates" vs. "Display Discounted Rates". I assume that value should be changing? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")** - [![blueagle1829's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Topic Author - [ Offline](/forum/user/5850-blueagle1829) Less More - Posts: 60 - Thank you received: 3 - - 13 years 2 months ago [\#120547](#120547) by [blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Replied by *[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#120547 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* Furthermore, I've noticed that on the checkout page that I can't seem to re-order the Shipping methods. I change the order in the admin area, but they don't seem to change on the front. Something I haven't configured correctly, or a bug? Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago [\#120652](#120652) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#120652 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* Hi, 1. Regarding the ordering, I think that this is probably coming from a cache issue, you should then login/logout from your website and test it again. 2. Can you send me a temporary access to your back-end, then I'll be able to directly test it through your website ? Thanks ![:)](/media/kunena/emoticons/3.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")** - [![blueagle1829's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Topic Author - [ Offline](/forum/user/5850-blueagle1829) Less More - Posts: 60 - Thank you received: 3 - - 13 years 2 months ago [\#120685](#120685) by [blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Replied by *[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#120685 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* Private Message sent. Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago - 13 years 2 months ago [\#120705](#120705) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#120705 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* Hi, I've done some tests with your FedEx account, and it seems like your account don't have any access to any "FedEx discount". So are you sure that you have access to this kind of discount, if not can you contact and ask FedEx about this ? Last edit: 13 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")** - [![blueagle1829's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Topic Author - [ Offline](/forum/user/5850-blueagle1829) Less More - Posts: 60 - Thank you received: 3 - - 13 years 2 months ago - 13 years 2 months ago [\#120706](#120706) by [blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile") Replied by *[blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile")* on topic *[Fed-Ex -](/forum/28-shipping-methods/861261-fed-ex#120706 "-- url of the page with the problem -- : www.canoneducation.com -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.14 -- Browser(s) name and version -- : Firefox / IE - Any -- Error-message(debug-mod must be tuned on) -- : I can't get this message to go away. Clearly there are valid services available, it's listing them... And the FedEx Home Delivery is checked in the back end. See screen shots. Thanks!")* Our company ships very significant amounts with Fed-Ex and has some great discounts. I'll have to contact their tech support and see if the meter ID needs to be reset. Thanks for your help. EDIT: To help make sure we're on the same page, I'm facing three issues (potentially related): 1. Can't Reorder the Shipping Methods during checkout (I've tried clearing cache and logging out/in) (CAN modify list order for payment plugins-- just shipping that isn't working) 2. Only displaying Discounted Rates on Front End (checked with FedEx and they verified they are passing both values back) 3. Link for "Select an Option" next to "Product Tax Category" on the FedEx Plugin does nothing Thanks for everyone's help with this. Hope it helps others in the future. Last edit: 13 years 2 months ago by [blueagle1829](/forum/user/5850-blueagle1829 "View blueagle1829's Profile"). Reason: Combined List Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxMjYxLWZlZC1leD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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