[Skip to main content](#vessel-content) # Canada Post Handling Fee ## - **[piggybank](/forum/user/12049-piggybank "View piggybank's Profile")** - [![piggybank's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12049-piggybank "View piggybank's Profile") Topic Author - [ Offline](/forum/user/12049-piggybank) Less More - Posts: 96 - Thank you received: 0 - - 13 years 2 months ago [\#122012](#122012) by [piggybank](/forum/user/12049-piggybank "View piggybank's Profile") *[Canada Post Handling Fee](/forum/28-shipping-methods/861700-canada-post-handling-fee#122012 "-- HikaShop version -- : 2.2.1 -- Joomla version -- :3.1.5 We are moving our client off Zen Cart to HikaShop (yay) Currently they have a CanadaPost account which is set up for adding shipping and handling fees which increase based on weight. I've been unsuccessful getting Hika to connect with Canada Post and add on these charges (there is no handing being added to the shipping amount). (it is successfully calculating the shipping amount, but not adding on handling fees)")* was created by *[piggybank](/forum/user/12049-piggybank "View piggybank's Profile")* -- HikaShop version -- : 2.2.1 -- Joomla version -- ![:3](/smile3.gif ":3").1.5 We are moving our client off Zen Cart to HikaShop (yay) Currently they have a CanadaPost account which is set up for adding shipping and handling fees which increase based on weight. I've been unsuccessful getting Hika to connect with Canada Post and add on these charges (there is no handing being added to the shipping amount). (it is successfully calculating the shipping amount, but not adding on handling fees) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzAwLWNhbmFkYS1wb3N0LWhhbmRsaW5nLWZlZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 13 years 2 months ago [\#122036](#122036) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Canada Post Handling Fee](/forum/28-shipping-methods/861700-canada-post-handling-fee#122036 "-- HikaShop version -- : 2.2.1 -- Joomla version -- :3.1.5 We are moving our client off Zen Cart to HikaShop (yay) Currently they have a CanadaPost account which is set up for adding shipping and handling fees which increase based on weight. I've been unsuccessful getting Hika to connect with Canada Post and add on these charges (there is no handing being added to the shipping amount). (it is successfully calculating the shipping amount, but not adding on handling fees)")* Hi, Did you configured the weight on your products ? What's your Canada Post configuration (screenshot could be useful). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzAwLWNhbmFkYS1wb3N0LWhhbmRsaW5nLWZlZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[piggybank](/forum/user/12049-piggybank "View piggybank's Profile")** - [![piggybank's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12049-piggybank "View piggybank's Profile") Topic Author - [ Offline](/forum/user/12049-piggybank) Less More - Posts: 96 - Thank you received: 0 - - 13 years 2 months ago [\#122175](#122175) by [piggybank](/forum/user/12049-piggybank "View piggybank's Profile") Replied by *[piggybank](/forum/user/12049-piggybank "View piggybank's Profile")* on topic *[Canada Post Handling Fee](/forum/28-shipping-methods/861700-canada-post-handling-fee#122175 "-- HikaShop version -- : 2.2.1 -- Joomla version -- :3.1.5 We are moving our client off Zen Cart to HikaShop (yay) Currently they have a CanadaPost account which is set up for adding shipping and handling fees which increase based on weight. I've been unsuccessful getting Hika to connect with Canada Post and add on these charges (there is no handing being added to the shipping amount). (it is successfully calculating the shipping amount, but not adding on handling fees)")* Yes, each product has L W H and weight and I've attached the screen shot of the shipping configuration. - [ ![ha59ff9d.png](/forum/attachment/12135) ](/forum/attachment/12135 "ha59ff9d.png") [ ](/forum/attachment/12135?download=1 "ha59ff9d.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzAwLWNhbmFkYS1wb3N0LWhhbmRsaW5nLWZlZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago - 13 years 2 months ago [\#122184](#122184) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Handling Fee](/forum/28-shipping-methods/861700-canada-post-handling-fee#122184 "-- HikaShop version -- : 2.2.1 -- Joomla version -- :3.1.5 We are moving our client off Zen Cart to HikaShop (yay) Currently they have a CanadaPost account which is set up for adding shipping and handling fees which increase based on weight. I've been unsuccessful getting Hika to connect with Canada Post and add on these charges (there is no handing being added to the shipping amount). (it is successfully calculating the shipping amount, but not adding on handling fees)")* Hi, Can you send me a temporary access to your back-end through a private message for testing purpose ? Then I'll probably be able to understand from where the problem is coming from. Last edit: 13 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzAwLWNhbmFkYS1wb3N0LWhhbmRsaW5nLWZlZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago [\#122284](#122284) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Handling Fee](/forum/28-shipping-methods/861700-canada-post-handling-fee#122284 "-- HikaShop version -- : 2.2.1 -- Joomla version -- :3.1.5 We are moving our client off Zen Cart to HikaShop (yay) Currently they have a CanadaPost account which is set up for adding shipping and handling fees which increase based on weight. I've been unsuccessful getting Hika to connect with Canada Post and add on these charges (there is no handing being added to the shipping amount). (it is successfully calculating the shipping amount, but not adding on handling fees)")* I've done some tests and it seems ta be working fine with your configuration : [ ![h77d9fc2.png](/forum/attachment/12147) ](/forum/attachment/12147 "h77d9fc2.png") - [ ![h77d9fc2.png](/forum/attachment/12147) ](/forum/attachment/12147 "h77d9fc2.png") [ ](/forum/attachment/12147?download=1 "h77d9fc2.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzAwLWNhbmFkYS1wb3N0LWhhbmRsaW5nLWZlZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[piggybank](/forum/user/12049-piggybank "View piggybank's Profile")** - [![piggybank's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12049-piggybank "View piggybank's Profile") Topic Author - [ Offline](/forum/user/12049-piggybank) Less More - Posts: 96 - Thank you received: 0 - - 13 years 2 months ago [\#123465](#123465) by [piggybank](/forum/user/12049-piggybank "View piggybank's Profile") Replied by *[piggybank](/forum/user/12049-piggybank "View piggybank's Profile")* on topic *[Canada Post Handling Fee](/forum/28-shipping-methods/861700-canada-post-handling-fee#123465 "-- HikaShop version -- : 2.2.1 -- Joomla version -- :3.1.5 We are moving our client off Zen Cart to HikaShop (yay) Currently they have a CanadaPost account which is set up for adding shipping and handling fees which increase based on weight. I've been unsuccessful getting Hika to connect with Canada Post and add on these charges (there is no handing being added to the shipping amount). (it is successfully calculating the shipping amount, but not adding on handling fees)")* Is there any way to know if this number from Canada Post includes the handling fee we added in our Canada Post account ([ sellonline.canadapost.ca/servlet/Merchan...onfigurationServlet\\](http://sellonline.canadapost.ca/servlet/MerchantHandlingConfigurationServlet%5C))? I see there is the shipping portion, but what about the handling? - [ ![h9cce028.png](/forum/attachment/12255) ](/forum/attachment/12255 "h9cce028.png") [ ](/forum/attachment/12255?download=1 "h9cce028.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzAwLWNhbmFkYS1wb3N0LWhhbmRsaW5nLWZlZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 13 years 1 month ago [\#123833](#123833) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Canada Post Handling Fee](/forum/28-shipping-methods/861700-canada-post-handling-fee#123833 "-- HikaShop version -- : 2.2.1 -- Joomla version -- :3.1.5 We are moving our client off Zen Cart to HikaShop (yay) Currently they have a CanadaPost account which is set up for adding shipping and handling fees which increase based on weight. I've been unsuccessful getting Hika to connect with Canada Post and add on these charges (there is no handing being added to the shipping amount). (it is successfully calculating the shipping amount, but not adding on handling fees)")* Hi, ( Mohamed will be unavailable in a next few days ) Can you change the configuration in your canada post and check if the prices changed in HikaShop ? Maybe the Canada post can give you some details but I am really not sure for what I see. I guess that they (canada post) will be more helpful than us for such question. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzAwLWNhbmFkYS1wb3N0LWhhbmRsaW5nLWZlZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[piggybank](/forum/user/12049-piggybank "View piggybank's Profile")** - [![piggybank's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12049-piggybank "View piggybank's Profile") Topic Author - [ Offline](/forum/user/12049-piggybank) Less More - Posts: 96 - Thank you received: 0 - - 13 years 1 month ago [\#123886](#123886) by [piggybank](/forum/user/12049-piggybank "View piggybank's Profile") Replied by *[piggybank](/forum/user/12049-piggybank "View piggybank's Profile")* on topic *[Canada Post Handling Fee](/forum/28-shipping-methods/861700-canada-post-handling-fee#123886 "-- HikaShop version -- : 2.2.1 -- Joomla version -- :3.1.5 We are moving our client off Zen Cart to HikaShop (yay) Currently they have a CanadaPost account which is set up for adding shipping and handling fees which increase based on weight. I've been unsuccessful getting Hika to connect with Canada Post and add on these charges (there is no handing being added to the shipping amount). (it is successfully calculating the shipping amount, but not adding on handling fees)")* Is there anyway to add handling charges in Hika - the Canada Post handling set up isn't working with Hika - depending on the weight of the grouped package, we what to add handling fees. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzAwLWNhbmFkYS1wb3N0LWhhbmRsaW5nLWZlZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 1 month ago [\#123941](#123941) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Canada Post Handling Fee](/forum/28-shipping-methods/861700-canada-post-handling-fee#123941 "-- HikaShop version -- : 2.2.1 -- Joomla version -- :3.1.5 We are moving our client off Zen Cart to HikaShop (yay) Currently they have a CanadaPost account which is set up for adding shipping and handling fees which increase based on weight. I've been unsuccessful getting Hika to connect with Canada Post and add on these charges (there is no handing being added to the shipping amount). (it is successfully calculating the shipping amount, but not adding on handling fees)")* Hi, You can add shipping fees when you configure the shipping methode. To have different fees depending on the weight, you have to create many canada post shipping methods. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzAwLWNhbmFkYS1wb3N0LWhhbmRsaW5nLWZlZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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