[Skip to main content](#vessel-content) # Free shipping but money is still calculated ## - **[Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile")** - [![Digiwacht's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar12729.jpg)](/forum/user/12729-digiwacht "View Digiwacht's Profile") Topic Author - [ Offline](/forum/user/12729-digiwacht) Less More - Posts: 61 - Thank you received: 1 - - 13 years 2 months ago [\#122276](#122276) by [Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile") *[Free shipping but money is still calculated](/forum/28-shipping-methods/861739-free-shipping-but-money-is-still-calculated#122276 "I have two shipping methods: By delivery and collect (€6,75) at the store (free). Whatever i choose, i'd still need to pay additional money (€ 6,75). Both the methods are the manual shipping plugin. Customers should be able to: 1 - buy a product, pay online and let it ship to the home adres 2 - buy a product, pay online and get it from the store 3 - buy a product, pay at the store and get it from the store I can't get it right, so maybe there is someone out there who can help me?")* was created by *[Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile")* I have two shipping methods: By delivery and collect (€6,75) at the store (free). Whatever i choose, i'd still need to pay additional money (€ 6,75). Both the methods are the manual shipping plugin. Customers should be able to: 1 - buy a product, pay online and let it ship to the home adres 2 - buy a product, pay online and get it from the store 3 - buy a product, pay at the store and get it from the store I can't get it right, so maybe there is someone out there who can help me? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzM5LWZyZWUtc2hpcHBpbmctYnV0LW1vbmV5LWlzLXN0aWxsLWNhbGN1bGF0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago [\#122280](#122280) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Free shipping but money is still calculated](/forum/28-shipping-methods/861739-free-shipping-but-money-is-still-calculated#122280 "I have two shipping methods: By delivery and collect (€6,75) at the store (free). Whatever i choose, i'd still need to pay additional money (€ 6,75). Both the methods are the manual shipping plugin. Customers should be able to: 1 - buy a product, pay online and let it ship to the home adres 2 - buy a product, pay online and get it from the store 3 - buy a product, pay at the store and get it from the store I can't get it right, so maybe there is someone out there who can help me?")* Hi, Regarding your two shipping cost you'll just have to use 2 shipping methods, but can you give me more information about the problem that you are having ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzM5LWZyZWUtc2hpcHBpbmctYnV0LW1vbmV5LWlzLXN0aWxsLWNhbGN1bGF0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile")** - [![Digiwacht's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar12729.jpg)](/forum/user/12729-digiwacht "View Digiwacht's Profile") Topic Author - [ Offline](/forum/user/12729-digiwacht) Less More - Posts: 61 - Thank you received: 1 - - 13 years 2 months ago [\#122286](#122286) by [Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile") Replied by *[Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile")* on topic *[Free shipping but money is still calculated](/forum/28-shipping-methods/861739-free-shipping-but-money-is-still-calculated#122286 "I have two shipping methods: By delivery and collect (€6,75) at the store (free). Whatever i choose, i'd still need to pay additional money (€ 6,75). Both the methods are the manual shipping plugin. Customers should be able to: 1 - buy a product, pay online and let it ship to the home adres 2 - buy a product, pay online and get it from the store 3 - buy a product, pay at the store and get it from the store I can't get it right, so maybe there is someone out there who can help me?")* That's the problem. I have two methods available. Attached you'll find the screenshots. - [ ![h84b6669.jpg](/forum/attachment/12148) ](/forum/attachment/12148 "h84b6669.jpg") [ ](/forum/attachment/12148?download=1 "h84b6669.jpg") - [ ![h7b88d4d.jpg](/forum/attachment/12149) ](/forum/attachment/12149 "h7b88d4d.jpg") [ ](/forum/attachment/12149?download=1 "h7b88d4d.jpg") - [ ![h07b66d5.jpg](/forum/attachment/12150) ](/forum/attachment/12150 "h07b66d5.jpg") [ ](/forum/attachment/12150?download=1 "h07b66d5.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzM5LWZyZWUtc2hpcHBpbmctYnV0LW1vbmV5LWlzLXN0aWxsLWNhbGN1bGF0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago [\#122294](#122294) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Free shipping but money is still calculated](/forum/28-shipping-methods/861739-free-shipping-but-money-is-still-calculated#122294 "I have two shipping methods: By delivery and collect (€6,75) at the store (free). Whatever i choose, i'd still need to pay additional money (€ 6,75). Both the methods are the manual shipping plugin. Customers should be able to: 1 - buy a product, pay online and let it ship to the home adres 2 - buy a product, pay online and get it from the store 3 - buy a product, pay at the store and get it from the store I can't get it right, so maybe there is someone out there who can help me?")* Ok, so if you don't set any restrictions for your shipping methods, you'll have these 2 shipping methods displayed through your checkout process, and you customer will just have to select if he want a home delivery, or if he want to get it from the store, so what is the problem ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzM5LWZyZWUtc2hpcHBpbmctYnV0LW1vbmV5LWlzLXN0aWxsLWNhbGN1bGF0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile")** - [![Digiwacht's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar12729.jpg)](/forum/user/12729-digiwacht "View Digiwacht's Profile") Topic Author - [ Offline](/forum/user/12729-digiwacht) Less More - Posts: 61 - Thank you received: 1 - - 13 years 2 months ago [\#122295](#122295) by [Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile") Replied by *[Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile")* on topic *[Free shipping but money is still calculated](/forum/28-shipping-methods/861739-free-shipping-but-money-is-still-calculated#122295 "I have two shipping methods: By delivery and collect (€6,75) at the store (free). Whatever i choose, i'd still need to pay additional money (€ 6,75). Both the methods are the manual shipping plugin. Customers should be able to: 1 - buy a product, pay online and let it ship to the home adres 2 - buy a product, pay online and get it from the store 3 - buy a product, pay at the store and get it from the store I can't get it right, so maybe there is someone out there who can help me?")* Whatever i choose, i'd still need to pay shipping cost (€ 6,75) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzM5LWZyZWUtc2hpcHBpbmctYnV0LW1vbmV5LWlzLXN0aWxsLWNhbGN1bGF0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 13 years 2 months ago [\#122575](#122575) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Free shipping but money is still calculated](/forum/28-shipping-methods/861739-free-shipping-but-money-is-still-calculated#122575 "I have two shipping methods: By delivery and collect (€6,75) at the store (free). Whatever i choose, i'd still need to pay additional money (€ 6,75). Both the methods are the manual shipping plugin. Customers should be able to: 1 - buy a product, pay online and let it ship to the home adres 2 - buy a product, pay online and get it from the store 3 - buy a product, pay at the store and get it from the store I can't get it right, so maybe there is someone out there who can help me?")* Hi, Can you provide a link to your shop ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzM5LWZyZWUtc2hpcHBpbmctYnV0LW1vbmV5LWlzLXN0aWxsLWNhbGN1bGF0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile")** - [![Digiwacht's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar12729.jpg)](/forum/user/12729-digiwacht "View Digiwacht's Profile") Topic Author - [ Offline](/forum/user/12729-digiwacht) Less More - Posts: 61 - Thank you received: 1 - - 13 years 2 months ago [\#122578](#122578) by [Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile") Replied by *[Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile")* on topic *[Free shipping but money is still calculated](/forum/28-shipping-methods/861739-free-shipping-but-money-is-still-calculated#122578 "I have two shipping methods: By delivery and collect (€6,75) at the store (free). Whatever i choose, i'd still need to pay additional money (€ 6,75). Both the methods are the manual shipping plugin. Customers should be able to: 1 - buy a product, pay online and let it ship to the home adres 2 - buy a product, pay online and get it from the store 3 - buy a product, pay at the store and get it from the store I can't get it right, so maybe there is someone out there who can help me?")* [ www.jasmijn-online.nl/webwinkel](http://www.jasmijn-online.nl/webwinkel) There is a dummy article in the sale category. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzM5LWZyZWUtc2hpcHBpbmctYnV0LW1vbmV5LWlzLXN0aWxsLWNhbGN1bGF0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 13 years 2 months ago [\#122655](#122655) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Free shipping but money is still calculated](/forum/28-shipping-methods/861739-free-shipping-but-money-is-still-calculated#122655 "I have two shipping methods: By delivery and collect (€6,75) at the store (free). Whatever i choose, i'd still need to pay additional money (€ 6,75). Both the methods are the manual shipping plugin. Customers should be able to: 1 - buy a product, pay online and let it ship to the home adres 2 - buy a product, pay online and get it from the store 3 - buy a product, pay at the store and get it from the store I can't get it right, so maybe there is someone out there who can help me?")* I just did a test on your website and couldn't reproduce the problem. I placed an order so that you can see. It's maybe a caching issue. Please try with a new user account on a different browser. The following user(s) said Thank You: [Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzM5LWZyZWUtc2hpcHBpbmctYnV0LW1vbmV5LWlzLXN0aWxsLWNhbGN1bGF0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile")** - [![Digiwacht's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar12729.jpg)](/forum/user/12729-digiwacht "View Digiwacht's Profile") Topic Author - [ Offline](/forum/user/12729-digiwacht) Less More - Posts: 61 - Thank you received: 1 - - 13 years 2 months ago [\#122657](#122657) by [Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile") Replied by *[Digiwacht](/forum/user/12729-digiwacht "View Digiwacht's Profile")* on topic *[Free shipping but money is still calculated](/forum/28-shipping-methods/861739-free-shipping-but-money-is-still-calculated#122657 "I have two shipping methods: By delivery and collect (€6,75) at the store (free). Whatever i choose, i'd still need to pay additional money (€ 6,75). Both the methods are the manual shipping plugin. Customers should be able to: 1 - buy a product, pay online and let it ship to the home adres 2 - buy a product, pay online and get it from the store 3 - buy a product, pay at the store and get it from the store I can't get it right, so maybe there is someone out there who can help me?")* Just tested like you said and it works like a charm! Is there any possibility (server side) to avoid caching issues? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzM5LWZyZWUtc2hpcHBpbmctYnV0LW1vbmV5LWlzLXN0aWxsLWNhbGN1bGF0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 13 years 2 months ago [\#122755](#122755) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Free shipping but money is still calculated](/forum/28-shipping-methods/861739-free-shipping-but-money-is-still-calculated#122755 "I have two shipping methods: By delivery and collect (€6,75) at the store (free). Whatever i choose, i'd still need to pay additional money (€ 6,75). Both the methods are the manual shipping plugin. Customers should be able to: 1 - buy a product, pay online and let it ship to the home adres 2 - buy a product, pay online and get it from the store 3 - buy a product, pay at the store and get it from the store I can't get it right, so maybe there is someone out there who can help me?")* Hi, It depends of which cache you are talking about. If an external plugin or joomla is making the cache, we can't do anything and we are not compatible with that. If you talking about an internal cache system in HikaShop, we use special tokens (based on the cart content and the addresses) which are completely invalidated if you modify your shipping method (which will have another "modification time"). So this cache should not generate any kind of problem. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYxNzM5LWZyZWUtc2hpcHBpbmctYnV0LW1vbmV5LWlzLXN0aWxsLWNhbGN1bGF0ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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