[Skip to main content](#vessel-content) # Restrictions not working ## - **[suliak](/forum/user/27626-suliak "View suliak's Profile")** - [![suliak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27626-suliak "View suliak's Profile") Topic Author - [ Offline](/forum/user/27626-suliak) Less More - Posts: 15 - Thank you received: 0 - - 13 years 3 weeks ago [\#126901](#126901) by [suliak](/forum/user/27626-suliak "View suliak's Profile") *[Restrictions not working](/forum/28-shipping-methods/862636-restrictions-not-working#126901 "-- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions.")* was created by *[suliak](/forum/user/27626-suliak "View suliak's Profile")* -- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYyNjM2LXJlc3RyaWN0aW9ucy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 13 years 3 weeks ago [\#126913](#126913) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Restrictions not working](/forum/28-shipping-methods/862636-restrictions-not-working#126913 "-- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions.")* Hi, The zone that you select in the zone restriction of shipping methods has to be either of the type "country", "state" or "shipping". If it's another type, it won't be taken into account. Also, you can only select one zone in the restriction. And the states, need to be published, and added as sub zones to that zone or it won't work. Also, it needs to be the same state zones as the ones displayed for the state dropdown of the address. If you use other zones, the system won't be able to match them. Finally, regarding UPS, if you don't get any results, it's either that the UPS plugin itself is not configured properly or that the products don't have a weight/dimensions setup. If you turn off the other shipping methods and only keep the UPS one, it will display an error message telling you why it can't display the UPS shipping methods. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYyNjM2LXJlc3RyaWN0aW9ucy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[suliak](/forum/user/27626-suliak "View suliak's Profile")** - [![suliak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27626-suliak "View suliak's Profile") Topic Author - [ Offline](/forum/user/27626-suliak) Less More - Posts: 15 - Thank you received: 0 - - 13 years 3 weeks ago [\#126920](#126920) by [suliak](/forum/user/27626-suliak "View suliak's Profile") Replied by *[suliak](/forum/user/27626-suliak "View suliak's Profile")* on topic *[Restrictions not working](/forum/28-shipping-methods/862636-restrictions-not-working#126920 "-- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions.")* Hi, Ok, thanks for the help but it is still not working. I just tried this - I created a new shipping zone, saved it and added just "Afghanistan" as a sub zone. I then used that shipping zone as a restriction to my flat rate shipping. Both UPS and my manual flat rate shipping are published. When I enter an address in USA I get the message "No shipping method found". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYyNjM2LXJlc3RyaWN0aW9ucy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[suliak](/forum/user/27626-suliak "View suliak's Profile")** - [![suliak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27626-suliak "View suliak's Profile") Topic Author - [ Offline](/forum/user/27626-suliak) Less More - Posts: 15 - Thank you received: 0 - - 13 years 3 weeks ago [\#126924](#126924) by [suliak](/forum/user/27626-suliak "View suliak's Profile") Replied by *[suliak](/forum/user/27626-suliak "View suliak's Profile")* on topic *[Restrictions not working](/forum/28-shipping-methods/862636-restrictions-not-working#126924 "-- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions.")* Also, when I have only the UPS plugin enabled then I get the same message "No Shipping method found". I also double checked and my products have weight. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYyNjM2LXJlc3RyaWN0aW9ucy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 3 weeks ago [\#126943](#126943) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Restrictions not working](/forum/28-shipping-methods/862636-restrictions-not-working#126943 "-- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions.")* Hi, Regarding your UPS shipping method can you follow each step of the shipping methods section of the Hikashop [ FAQ ](http://www.hikashop.com/support/faq.html#ship). Also can you show me some screenshots of how did you configured your 2 shipping methods ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYyNjM2LXJlc3RyaWN0aW9ucy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[suliak](/forum/user/27626-suliak "View suliak's Profile")** - [![suliak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27626-suliak "View suliak's Profile") Topic Author - [ Offline](/forum/user/27626-suliak) Less More - Posts: 15 - Thank you received: 0 - - 13 years 3 weeks ago - 13 years 3 weeks ago [\#126964](#126964) by [suliak](/forum/user/27626-suliak "View suliak's Profile") Replied by *[suliak](/forum/user/27626-suliak "View suliak's Profile")* on topic *[Restrictions not working](/forum/28-shipping-methods/862636-restrictions-not-working#126964 "-- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions.")* [ ![hd3a9cd7.jpg](/forum/attachment/12741) ](/forum/attachment/12741 "hd3a9cd7.jpg") Hello. I followed the FAQ. I can get the manual shipping to work, but as soon as I add a single zone restriction, it will not work anymore. screen shot should be below. I have tried it on the live site, and on a test site. I get the same problem. I am using Joomla 3 and a yootheme template with their widgetkit enabled. If it would help I can give you the test address and admin info via private message. I hate to ask for help but I can't find anything on this in the forum that has worked for me. The settings that are not in the pic are blank. - [ ![hd3a9cd7.jpg](/forum/attachment/12741) ](/forum/attachment/12741 "hd3a9cd7.jpg") [ ](/forum/attachment/12741?download=1 "hd3a9cd7.jpg") Last edit: 13 years 3 weeks ago by [suliak](/forum/user/27626-suliak "View suliak's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYyNjM2LXJlc3RyaWN0aW9ucy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 3 weeks ago [\#126971](#126971) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Restrictions not working](/forum/28-shipping-methods/862636-restrictions-not-working#126971 "-- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions.")* The problem is probably coming from the zone that you are using for your manual shipping zone restriction can you show me some screenshots of how did you configured it ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYyNjM2LXJlc3RyaWN0aW9ucy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[suliak](/forum/user/27626-suliak "View suliak's Profile")** - [![suliak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27626-suliak "View suliak's Profile") Topic Author - [ Offline](/forum/user/27626-suliak) Less More - Posts: 15 - Thank you received: 0 - - 13 years 3 weeks ago [\#126983](#126983) by [suliak](/forum/user/27626-suliak "View suliak's Profile") Replied by *[suliak](/forum/user/27626-suliak "View suliak's Profile")* on topic *[Restrictions not working](/forum/28-shipping-methods/862636-restrictions-not-working#126983 "-- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions.")* Here is the zone config screen shot.: [ ![ha13186b.jpg](/forum/attachment/12743) ](/forum/attachment/12743 "ha13186b.jpg") - [ ![ha13186b.jpg](/forum/attachment/12743) ](/forum/attachment/12743 "ha13186b.jpg") [ ](/forum/attachment/12743?download=1 "ha13186b.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYyNjM2LXJlc3RyaWN0aW9ucy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 3 weeks ago [\#127109](#127109) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Restrictions not working](/forum/28-shipping-methods/862636-restrictions-not-working#127109 "-- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions.")* Ok, so can you give me the test address and a temporary back-end access through a private message ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYyNjM2LXJlc3RyaWN0aW9ucy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 3 weeks ago [\#127160](#127160) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Restrictions not working](/forum/28-shipping-methods/862636-restrictions-not-working#127160 "-- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions.")* Hi, I've done some tests through your website : 1. Your manual shipping method wasn't showing because you didn't published it [ ![hf7111c1.png](/forum/attachment/12757) ](/forum/attachment/12757 "hf7111c1.png") 2. Regarding the UPS shipping method, you should configure it before using it. - [ ![hf7111c1.png](/forum/attachment/12757) ](/forum/attachment/12757 "hf7111c1.png") [ ](/forum/attachment/12757?download=1 "hf7111c1.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYyNjM2LXJlc3RyaWN0aW9ucy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[suliak](/forum/user/27626-suliak "View suliak's Profile")** - [![suliak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27626-suliak "View suliak's Profile") Topic Author - [ Offline](/forum/user/27626-suliak) Less More - Posts: 15 - Thank you received: 0 - - 13 years 3 weeks ago [\#127207](#127207) by [suliak](/forum/user/27626-suliak "View suliak's Profile") Replied by *[suliak](/forum/user/27626-suliak "View suliak's Profile")* on topic *[Restrictions not working](/forum/28-shipping-methods/862636-restrictions-not-working#127207 "-- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions.")* Hi, Yes, it was unpublished because I was testing the UPS for error messages as you suggested. As I am trying to explain, the manual shipping works, but ONLY when there is no restriction added. That is what I need help with. There is no restriction on it now, so when you tested it did you get it to work with a shipping zone restriction? I am unable to get it to work with one. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYyNjM2LXJlc3RyaWN0aW9ucy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 weeks ago [\#127328](#127328) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Restrictions not working](/forum/28-shipping-methods/862636-restrictions-not-working#127328 "-- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions.")* Hi, Sure I tested it with a shipping zone restriction and your shipping method was only showing with a shipping address from Afghanistan, can you tell me with which shipping address do you test it ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYyNjM2LXJlc3RyaWN0aW9ucy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[suliak](/forum/user/27626-suliak "View suliak's Profile")** - [![suliak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27626-suliak "View suliak's Profile") Topic Author - [ Offline](/forum/user/27626-suliak) Less More - Posts: 15 - Thank you received: 0 - - 13 years 2 weeks ago - 13 years 2 weeks ago [\#127330](#127330) by [suliak](/forum/user/27626-suliak "View suliak's Profile") Replied by *[suliak](/forum/user/27626-suliak "View suliak's Profile")* on topic *[Restrictions not working](/forum/28-shipping-methods/862636-restrictions-not-working#127330 "-- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions.")* I tried to ship to Colorado. When there is a restriction to Afghanistan it does not work. Or a restriction to anywhere. If I add 1 state, or 1 country or 1 zone to shipping restrictions, the whole shipping plug in will not work for an address in USA. What shipping restriction worked for you? Last edit: 13 years 2 weeks ago by [suliak](/forum/user/27626-suliak "View suliak's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYyNjM2LXJlc3RyaWN0aW9ucy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 weeks ago [\#127333](#127333) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Restrictions not working](/forum/28-shipping-methods/862636-restrictions-not-working#127333 "-- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions.")* If you want to allow shipping to USA or just Colorado you'll just have to add the state to your shipping zone, I added the state of Colorado and it worked fine now your shipping method only show when your customer have a shipping address from Afghanistan or from the state of Colorado. - [ ![h1e4768a.png](/forum/attachment/12785) ](/forum/attachment/12785 "h1e4768a.png") [ ](/forum/attachment/12785?download=1 "h1e4768a.png") The following user(s) said Thank You: [suliak](/forum/user/27626-suliak "View suliak's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYyNjM2LXJlc3RyaWN0aW9ucy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[suliak](/forum/user/27626-suliak "View suliak's Profile")** - [![suliak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27626-suliak "View suliak's Profile") Topic Author - [ Offline](/forum/user/27626-suliak) Less More - Posts: 15 - Thank you received: 0 - - 13 years 2 weeks ago [\#127335](#127335) by [suliak](/forum/user/27626-suliak "View suliak's Profile") Replied by *[suliak](/forum/user/27626-suliak "View suliak's Profile")* on topic *[Restrictions not working](/forum/28-shipping-methods/862636-restrictions-not-working#127335 "-- HikaShop version -- :2.2.1 Hello, I am having an issue with configuring my shipping. I tried to restrict a manual flat rate shipping option to just the lower 48 states of USA by creating a zone that covered the rest of the world and adding that zone as a restriction. However it did not work and I cannot add any zone as a restriction and have the flat rate shipping option work. I also cannot get UPS to come up as an option at all. I have weights for my products (same units) and the flat rate shipping option works if I have zero restrictions, but I can't go live with it like that obviously. Any help would be appreciated and if I could suggest a feature for later versions, it would be offer an "all but this" option for selecting restrictions.")* Ah. I get it now. Thank you so much for your help. I had been trying to use the shipping zones as a place you could NOT ship to. Not as the places you could ONLY ship to. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYyNjM2LXJlc3RyaWN0aW9ucy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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