[Skip to main content](#vessel-content) # USPS Shipping doesn't apper; no errors ## - **[dccbydesign](/forum/user/28852-dccbydesign "View dccbydesign's Profile")** - [![dccbydesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28852-dccbydesign "View dccbydesign's Profile") Topic Author - [ Offline](/forum/user/28852-dccbydesign) Less More - Posts: 4 - Thank you received: 0 - - 13 years 1 week ago [\#128934](#128934) by [dccbydesign](/forum/user/28852-dccbydesign "View dccbydesign's Profile") *[USPS Shipping doesn't apper; no errors](/forum/28-shipping-methods/863005-usps-shipping-doesnt-apper-no-errors#128934 "Hi, I have been trying to get the USPS module to work on my site to no avail. When checking out on the front end, USPS options are not listed (manual ones are). I have tried the documentation, FAQs, and searched the forums but not been able to figure it out. There are no error messages, shipping just isn't there. Also, cannot check out on paypal if item needs to be shipped (non shipping items work, so this indicates a shipping related issued. I have: 1. confirmed module is enabled 2. verified weight for items. 3. worked through other items on FAQ. Any help would be appreciated. Thanks! -- HikaShop version -- : Starter 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Firefox 24.0")* was created by *[dccbydesign](/forum/user/28852-dccbydesign "View dccbydesign's Profile")* Hi, I have been trying to get the USPS module to work on my site to no avail. When checking out on the front end, USPS options are not listed (manual ones are). I have tried the documentation, FAQs, and searched the forums but not been able to figure it out. There are no error messages, shipping just isn't there. Also, cannot check out on paypal if item needs to be shipped (non shipping items work, so this indicates a shipping related issued. I have: 1. confirmed module is enabled 2. verified weight for items. 3. worked through other items on FAQ. Any help would be appreciated. Thanks! -- HikaShop version -- : Starter 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Firefox 24.0 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMDA1LXVzcHMtc2hpcHBpbmctZG9lc250LWFwcGVyLW5vLWVycm9ycz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 1 week ago - 13 years 1 week ago [\#128989](#128989) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[USPS Shipping doesn't apper; no errors](/forum/28-shipping-methods/863005-usps-shipping-doesnt-apper-no-errors#128989 "Hi, I have been trying to get the USPS module to work on my site to no avail. When checking out on the front end, USPS options are not listed (manual ones are). I have tried the documentation, FAQs, and searched the forums but not been able to figure it out. There are no error messages, shipping just isn't there. Also, cannot check out on paypal if item needs to be shipped (non shipping items work, so this indicates a shipping related issued. I have: 1. confirmed module is enabled 2. verified weight for items. 3. worked through other items on FAQ. Any help would be appreciated. Thanks! -- HikaShop version -- : Starter 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Firefox 24.0")* Hi, 1. Did you followed the "shipping methods" section of the [ FAQ ](http://www.hikashop.com/support/faq.html#ship)? if not doing it will probably help you ![:)](/media/kunena/emoticons/8.png ":)"). 2. Can you show me how did you configured through some screenshots : - Your USPS shipping method - The products that you are using through your tests - Your checkout workflow through "*Hikashop->System->Configuration->Checkout*" - Your Paypal payment method Thanks ![:)](/media/kunena/emoticons/8.png ":)"). Last edit: 13 years 1 week ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMDA1LXVzcHMtc2hpcHBpbmctZG9lc250LWFwcGVyLW5vLWVycm9ycz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dccbydesign](/forum/user/28852-dccbydesign "View dccbydesign's Profile")** - [![dccbydesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28852-dccbydesign "View dccbydesign's Profile") Topic Author - [ Offline](/forum/user/28852-dccbydesign) Less More - Posts: 4 - Thank you received: 0 - - 13 years 1 week ago [\#129043](#129043) by [dccbydesign](/forum/user/28852-dccbydesign "View dccbydesign's Profile") Replied by *[dccbydesign](/forum/user/28852-dccbydesign "View dccbydesign's Profile")* on topic *[USPS Shipping doesn't apper; no errors](/forum/28-shipping-methods/863005-usps-shipping-doesnt-apper-no-errors#129043 "Hi, I have been trying to get the USPS module to work on my site to no avail. When checking out on the front end, USPS options are not listed (manual ones are). I have tried the documentation, FAQs, and searched the forums but not been able to figure it out. There are no error messages, shipping just isn't there. Also, cannot check out on paypal if item needs to be shipped (non shipping items work, so this indicates a shipping related issued. I have: 1. confirmed module is enabled 2. verified weight for items. 3. worked through other items on FAQ. Any help would be appreciated. Thanks! -- HikaShop version -- : Starter 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Firefox 24.0")* Hi, Yes I did try the Shipping FAQs, wish that had worked. Attached are screen shots as request for the workflow, usps module config., paypal config., and two products that do not work properly. Site is test.dccbydesign.biz Thanks for your help! - [ ![h52d13bb.png](/forum/attachment/13062) ](/forum/attachment/13062 "h52d13bb.png") [ ](/forum/attachment/13062?download=1 "h52d13bb.png") - [ ![h1911f31.png](/forum/attachment/13063) ](/forum/attachment/13063 "h1911f31.png") [ ](/forum/attachment/13063?download=1 "h1911f31.png") - [ ![h3b4ed76.png](/forum/attachment/13064) ](/forum/attachment/13064 "h3b4ed76.png") [ ](/forum/attachment/13064?download=1 "h3b4ed76.png") - [ ![h0d87a5f.png](/forum/attachment/13065) ](/forum/attachment/13065 "h0d87a5f.png") [ ](/forum/attachment/13065?download=1 "h0d87a5f.png") - [ ![ha80979f.png](/forum/attachment/13066) ](/forum/attachment/13066 "ha80979f.png") [ ](/forum/attachment/13066?download=1 "ha80979f.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMDA1LXVzcHMtc2hpcHBpbmctZG9lc250LWFwcGVyLW5vLWVycm9ycz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 1 week ago - 13 years 1 week ago [\#129080](#129080) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[USPS Shipping doesn't apper; no errors](/forum/28-shipping-methods/863005-usps-shipping-doesnt-apper-no-errors#129080 "Hi, I have been trying to get the USPS module to work on my site to no avail. When checking out on the front end, USPS options are not listed (manual ones are). I have tried the documentation, FAQs, and searched the forums but not been able to figure it out. There are no error messages, shipping just isn't there. Also, cannot check out on paypal if item needs to be shipped (non shipping items work, so this indicates a shipping related issued. I have: 1. confirmed module is enabled 2. verified weight for items. 3. worked through other items on FAQ. Any help would be appreciated. Thanks! -- HikaShop version -- : Starter 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Firefox 24.0")* I've done some tests with some products which have the same weight/dimensions as your**Loco Buffer USB** product and it worked fine, can you tell me what was the **delivery address** that you used during your tests ? also can you try it without the **minimum price** value ? ![:)](/media/kunena/emoticons/8.png ":)"). Last edit: 13 years 1 week ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMDA1LXVzcHMtc2hpcHBpbmctZG9lc250LWFwcGVyLW5vLWVycm9ycz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dccbydesign](/forum/user/28852-dccbydesign "View dccbydesign's Profile")** - [![dccbydesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28852-dccbydesign "View dccbydesign's Profile") Topic Author - [ Offline](/forum/user/28852-dccbydesign) Less More - Posts: 4 - Thank you received: 0 - - 13 years 1 week ago [\#129106](#129106) by [dccbydesign](/forum/user/28852-dccbydesign "View dccbydesign's Profile") Replied by *[dccbydesign](/forum/user/28852-dccbydesign "View dccbydesign's Profile")* on topic *[USPS Shipping doesn't apper; no errors](/forum/28-shipping-methods/863005-usps-shipping-doesnt-apper-no-errors#129106 "Hi, I have been trying to get the USPS module to work on my site to no avail. When checking out on the front end, USPS options are not listed (manual ones are). I have tried the documentation, FAQs, and searched the forums but not been able to figure it out. There are no error messages, shipping just isn't there. Also, cannot check out on paypal if item needs to be shipped (non shipping items work, so this indicates a shipping related issued. I have: 1. confirmed module is enabled 2. verified weight for items. 3. worked through other items on FAQ. Any help would be appreciated. Thanks! -- HikaShop version -- : Starter 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Firefox 24.0")* Hi I just tried it again with min. shipping price off and address of 7 hatchet cove, sardinia, oh 45171. Still didn't work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMDA1LXVzcHMtc2hpcHBpbmctZG9lc250LWFwcGVyLW5vLWVycm9ycz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 1 week ago [\#129232](#129232) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[USPS Shipping doesn't apper; no errors](/forum/28-shipping-methods/863005-usps-shipping-doesnt-apper-no-errors#129232 "Hi, I have been trying to get the USPS module to work on my site to no avail. When checking out on the front end, USPS options are not listed (manual ones are). I have tried the documentation, FAQs, and searched the forums but not been able to figure it out. There are no error messages, shipping just isn't there. Also, cannot check out on paypal if item needs to be shipped (non shipping items work, so this indicates a shipping related issued. I have: 1. confirmed module is enabled 2. verified weight for items. 3. worked through other items on FAQ. Any help would be appreciated. Thanks! -- HikaShop version -- : Starter 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Firefox 24.0")* It's working fine on my end, can you give me a temporary back-end access through a private message for testing purpose so that I can found out from where the problem is coming from ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMDA1LXVzcHMtc2hpcHBpbmctZG9lc250LWFwcGVyLW5vLWVycm9ycz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 6 days ago - 13 years 5 days ago [\#129343](#129343) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[USPS Shipping doesn't apper; no errors](/forum/28-shipping-methods/863005-usps-shipping-doesnt-apper-no-errors#129343 "Hi, I have been trying to get the USPS module to work on my site to no avail. When checking out on the front end, USPS options are not listed (manual ones are). I have tried the documentation, FAQs, and searched the forums but not been able to figure it out. There are no error messages, shipping just isn't there. Also, cannot check out on paypal if item needs to be shipped (non shipping items work, so this indicates a shipping related issued. I have: 1. confirmed module is enabled 2. verified weight for items. 3. worked through other items on FAQ. Any help would be appreciated. Thanks! -- HikaShop version -- : Starter 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Firefox 24.0")* Hi, The problem was coming from your **USPS WebTools User ID**, I tested it with mine, and it was working fine. You should then directly ask USPS about your **USPS WebTools User ID**. - [ ![h2ad59bd.png](/forum/attachment/13142) ](/forum/attachment/13142 "h2ad59bd.png") [ ](/forum/attachment/13142?download=1 "h2ad59bd.png") Last edit: 13 years 5 days ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). The following user(s) said Thank You: [dccbydesign](/forum/user/28852-dccbydesign "View dccbydesign's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMDA1LXVzcHMtc2hpcHBpbmctZG9lc250LWFwcGVyLW5vLWVycm9ycz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dccbydesign](/forum/user/28852-dccbydesign "View dccbydesign's Profile")** - [![dccbydesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28852-dccbydesign "View dccbydesign's Profile") Topic Author - [ Offline](/forum/user/28852-dccbydesign) Less More - Posts: 4 - Thank you received: 0 - - 13 years 5 days ago [\#129412](#129412) by [dccbydesign](/forum/user/28852-dccbydesign "View dccbydesign's Profile") Replied by *[dccbydesign](/forum/user/28852-dccbydesign "View dccbydesign's Profile")* on topic *[USPS Shipping doesn't apper; no errors](/forum/28-shipping-methods/863005-usps-shipping-doesnt-apper-no-errors#129412 "Hi, I have been trying to get the USPS module to work on my site to no avail. When checking out on the front end, USPS options are not listed (manual ones are). I have tried the documentation, FAQs, and searched the forums but not been able to figure it out. There are no error messages, shipping just isn't there. Also, cannot check out on paypal if item needs to be shipped (non shipping items work, so this indicates a shipping related issued. I have: 1. confirmed module is enabled 2. verified weight for items. 3. worked through other items on FAQ. Any help would be appreciated. Thanks! -- HikaShop version -- : Starter 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Firefox 24.0")* Got it fixed with USPS. Thank you for your help Mohamed! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMDA1LXVzcHMtc2hpcHBpbmctZG9lc250LWFwcGVyLW5vLWVycm9ycz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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