[Skip to main content](#vessel-content) # No warehouse available in your location ## - **[masweb](/forum/user/28463-masweb "View masweb's Profile")** - [![masweb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28463-masweb "View masweb's Profile") Topic Author - [ Offline](/forum/user/28463-masweb) Less More - Posts: 73 - Thank you received: 1 - - 13 years 3 weeks ago [\#129353](#129353) by [masweb](/forum/user/28463-masweb "View masweb's Profile") *[No warehouse available in your location](/forum/28-shipping-methods/863086-no-warehouse-available-in-your-location#129353 "-Customer in Canada gets the message no warehouse available in your location. When I go to the shipping plugin and uncheck the restrictions, save it it still puts that check on the restrictions?")* was created by *[masweb](/forum/user/28463-masweb "View masweb's Profile")* -Customer in Canada gets the message no warehouse available in your location. When I go to the shipping plugin and uncheck the restrictions, save it it still puts that check on the restrictions? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMDg2LW5vLXdhcmVob3VzZS1hdmFpbGFibGUtaW4teW91ci1sb2NhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 3 weeks ago [\#129368](#129368) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No warehouse available in your location](/forum/28-shipping-methods/863086-no-warehouse-available-in-your-location#129368 "-Customer in Canada gets the message no warehouse available in your location. When I go to the shipping plugin and uncheck the restrictions, save it it still puts that check on the restrictions?")* Hi, Can you please show me some screenshots of how did you configured your shipping methods ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMDg2LW5vLXdhcmVob3VzZS1hdmFpbGFibGUtaW4teW91ci1sb2NhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[masweb](/forum/user/28463-masweb "View masweb's Profile")** - [![masweb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28463-masweb "View masweb's Profile") Topic Author - [ Offline](/forum/user/28463-masweb) Less More - Posts: 73 - Thank you received: 1 - - 13 years 3 weeks ago - 13 years 3 weeks ago [\#129371](#129371) by [masweb](/forum/user/28463-masweb "View masweb's Profile") Replied by *[masweb](/forum/user/28463-masweb "View masweb's Profile")* on topic *[No warehouse available in your location](/forum/28-shipping-methods/863086-no-warehouse-available-in-your-location#129371 "-Customer in Canada gets the message no warehouse available in your location. When I go to the shipping plugin and uncheck the restrictions, save it it still puts that check on the restrictions?")* Attached, I do have all the account info I just took it off for the screen print. [ ![h1663cf1.jpg](/forum/attachment/13150) ](/forum/attachment/13150 "h1663cf1.jpg") [ ![h02bf28a.jpg](/forum/attachment/13151) ](/forum/attachment/13151 "h02bf28a.jpg") [ ![h9922e31.jpg](/forum/attachment/13152) ](/forum/attachment/13152 "h9922e31.jpg") - [ ![h1663cf1.jpg](/forum/attachment/13150) ](/forum/attachment/13150 "h1663cf1.jpg") [ ](/forum/attachment/13150?download=1 "h1663cf1.jpg") - [ ![h02bf28a.jpg](/forum/attachment/13151) ](/forum/attachment/13151 "h02bf28a.jpg") [ ](/forum/attachment/13151?download=1 "h02bf28a.jpg") - [ ![h9922e31.jpg](/forum/attachment/13152) ](/forum/attachment/13152 "h9922e31.jpg") [ ](/forum/attachment/13152?download=1 "h9922e31.jpg") Last edit: 13 years 3 weeks ago by [masweb](/forum/user/28463-masweb "View masweb's Profile"). Reason: attacheing a screen shot The following user(s) said Thank You: [Jerome](/forum/user/80-jerome "View Jerome's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMDg2LW5vLXdhcmVob3VzZS1hdmFpbGFibGUtaW4teW91ci1sb2NhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 3 weeks ago [\#129401](#129401) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No warehouse available in your location](/forum/28-shipping-methods/863086-no-warehouse-available-in-your-location#129401 "-Customer in Canada gets the message no warehouse available in your location. When I go to the shipping plugin and uncheck the restrictions, save it it still puts that check on the restrictions?")* Ok, 1. Does your delivery address was a USA address ? Can you test it without any zone restriction for your UPS warehouse ? 2. Also, Can you set your product's weight/dimension to ln/in (Set it like you have set your "Units" option for your UPS warehouse) ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMDg2LW5vLXdhcmVob3VzZS1hdmFpbGFibGUtaW4teW91ci1sb2NhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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