[Skip to main content](#vessel-content) # Shipping Cost Missing on Checkout ## - **[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")** - [![MyWorld's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/862-myworld "View MyWorld's Profile") Topic Author - [ Offline](/forum/user/862-myworld) Less More - Posts: 966 - Thank you received: 11 - - 13 years 2 weeks ago [\#130278](#130278) by [MyWorld](/forum/user/862-myworld "View MyWorld's Profile") *[Shipping Cost Missing on Checkout](/forum/28-shipping-methods/863243-shipping-cost-missing-on-checkout#130278 "Joomla 2.5.14 HikaShop Business: 2.2.2 I'm not sure why the shipping cost is missing from the shopping cart. Please see attached pic. Thank you!!")* was created by *[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")* Joomla 2.5.14 HikaShop Business: 2.2.2 I'm not sure why the shipping cost is missing from the shopping cart. Please see attached pic. Thank you!! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMjQzLXNoaXBwaW5nLWNvc3QtbWlzc2luZy1vbi1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 weeks ago [\#130355](#130355) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping Cost Missing on Checkout](/forum/28-shipping-methods/863243-shipping-cost-missing-on-checkout#130355 "Joomla 2.5.14 HikaShop Business: 2.2.2 I'm not sure why the shipping cost is missing from the shopping cart. Please see attached pic. Thank you!!")* Hi 1. You didn't attached you screenshot ![:)](/media/kunena/emoticons/3.png ":)") 2. Can you show me how did you configured your shipping method through some screenshots ? 3. Can you follow each step of the "shipping methods" section of the [ FAQ](http://www.hikashop.com/support/faq.html#ship) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMjQzLXNoaXBwaW5nLWNvc3QtbWlzc2luZy1vbi1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[anypc](/forum/user/9451-anypc "View anypc's Profile")** - [![anypc's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9451.jpg)](/forum/user/9451-anypc "View anypc's Profile") - [ Offline](/forum/user/9451-anypc) - AnY-Shop.nl Less More - Posts: 154 - Thank you received: 10 - - - - [](http://www.AnY-Shop.nl) - 13 years 2 weeks ago [\#130398](#130398) by [anypc](/forum/user/9451-anypc "View anypc's Profile") Replied by *[anypc](/forum/user/9451-anypc "View anypc's Profile")* on topic *[Shipping Cost Missing on Checkout](/forum/28-shipping-methods/863243-shipping-cost-missing-on-checkout#130398 "Joomla 2.5.14 HikaShop Business: 2.2.2 I'm not sure why the shipping cost is missing from the shopping cart. Please see attached pic. Thank you!!")* I have thesame problem here. I've made a copy of my live site to expiriment with the latest update and now the shipping wont show in cart. All I did: - Update Hikashop to 2.2.2 Now when I add a product to cart it gives me this: hika1.jpg - I can select the shipping method, then I click next hika2.jpg - This is the next page, but it doesn't add the 8 euros for shipping ![:(](/media/kunena/emoticons/22.png ":(") --- Proud of my website [ www.hetcomputerwinkeltje.nl](http://www.hetcomputerwinkeltje.nl) Currently just running catalog mode, but hope to go live soon again ![:)](/media/kunena/emoticons/3.png ":)") - [ ![he483d5a.jpg](/forum/attachment/13331) ](/forum/attachment/13331 "he483d5a.jpg") [ ](/forum/attachment/13331?download=1 "he483d5a.jpg") - [ ![h85b1227.jpg](/forum/attachment/13332) ](/forum/attachment/13332 "h85b1227.jpg") [ ](/forum/attachment/13332?download=1 "h85b1227.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMjQzLXNoaXBwaW5nLWNvc3QtbWlzc2luZy1vbi1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[anypc](/forum/user/9451-anypc "View anypc's Profile")** - [![anypc's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9451.jpg)](/forum/user/9451-anypc "View anypc's Profile") - [ Offline](/forum/user/9451-anypc) - AnY-Shop.nl Less More - Posts: 154 - Thank you received: 10 - - - - [](http://www.AnY-Shop.nl) - 13 years 2 weeks ago [\#130416](#130416) by [anypc](/forum/user/9451-anypc "View anypc's Profile") Replied by *[anypc](/forum/user/9451-anypc "View anypc's Profile")* on topic *[Shipping Cost Missing on Checkout](/forum/28-shipping-methods/863243-shipping-cost-missing-on-checkout#130416 "Joomla 2.5.14 HikaShop Business: 2.2.2 I'm not sure why the shipping cost is missing from the shopping cart. Please see attached pic. Thank you!!")* Hi! I don't know what solved this, but I've started with a new template and the problem disappeared. So for me, the problem has been solved! --- Proud of my website [ www.hetcomputerwinkeltje.nl](http://www.hetcomputerwinkeltje.nl) Currently just running catalog mode, but hope to go live soon again ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMjQzLXNoaXBwaW5nLWNvc3QtbWlzc2luZy1vbi1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")** - [![MyWorld's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/862-myworld "View MyWorld's Profile") Topic Author - [ Offline](/forum/user/862-myworld) Less More - Posts: 966 - Thank you received: 11 - - 13 years 2 weeks ago [\#130425](#130425) by [MyWorld](/forum/user/862-myworld "View MyWorld's Profile") Replied by *[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")* on topic *[Shipping Cost Missing on Checkout](/forum/28-shipping-methods/863243-shipping-cost-missing-on-checkout#130425 "Joomla 2.5.14 HikaShop Business: 2.2.2 I'm not sure why the shipping cost is missing from the shopping cart. Please see attached pic. Thank you!!")* Thanks anypc. That worked!! Mohamed, is there a way to prevent the cart icons from being replaced each time I do an update? Please see attached the icons I am referring to. - [ ![hb415b9b.jpg](/forum/attachment/13341) ](/forum/attachment/13341 "hb415b9b.jpg") [ ](/forum/attachment/13341?download=1 "hb415b9b.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMjQzLXNoaXBwaW5nLWNvc3QtbWlzc2luZy1vbi1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 2 weeks ago [\#130491](#130491) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Shipping Cost Missing on Checkout](/forum/28-shipping-methods/863243-shipping-cost-missing-on-checkout#130491 "Joomla 2.5.14 HikaShop Business: 2.2.2 I'm not sure why the shipping cost is missing from the shopping cart. Please see attached pic. Thank you!!")* Hi, You have to edit the view "checkout / cart" and change the path of the icon, the code line is: Code: <img src="<?php echo HIKASHOP_IMAGES . 'refresh.png';?>" border="0" alt="<?php echo JText::_('HIKA_REFRESH'); ?>" /> And place the image in another folder, or have a different image name. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMjQzLXNoaXBwaW5nLWNvc3QtbWlzc2luZy1vbi1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")** - [![MyWorld's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/862-myworld "View MyWorld's Profile") Topic Author - [ Offline](/forum/user/862-myworld) Less More - Posts: 966 - Thank you received: 11 - - 13 years 2 weeks ago [\#130533](#130533) by [MyWorld](/forum/user/862-myworld "View MyWorld's Profile") Replied by *[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")* on topic *[Shipping Cost Missing on Checkout](/forum/28-shipping-methods/863243-shipping-cost-missing-on-checkout#130533 "Joomla 2.5.14 HikaShop Business: 2.2.2 I'm not sure why the shipping cost is missing from the shopping cart. Please see attached pic. Thank you!!")* Pardon my ignorance Xavier but that is what I did and it was still overwritten. Say I have a folder in images/hikashop how would I edit the code for it to get the images from there? I think I may have done it incorrectly the first time. I also want to do the same for the payment icons. I assume it's the same procedure? Thank you!! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMjQzLXNoaXBwaW5nLWNvc3QtbWlzc2luZy1vbi1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 13 years 1 week ago [\#130710](#130710) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping Cost Missing on Checkout](/forum/28-shipping-methods/863243-shipping-cost-missing-on-checkout#130710 "Joomla 2.5.14 HikaShop Business: 2.2.2 I'm not sure why the shipping cost is missing from the shopping cart. Please see attached pic. Thank you!!")* You would have to have that code: Code: <img src="<http://mywebsite.com/images/hikashop/refresh.png" border="0" alt="<?php echo JText::_('HIKA_REFRESH'); ?>" /> Regarding the payment icons, you can simply add the images you want in the folder media/com_hikashop/images/payment and then select them in your payment methods' image option. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMjQzLXNoaXBwaW5nLWNvc3QtbWlzc2luZy1vbi1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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