[Skip to main content](#vessel-content) # Shipping Conflict ## - **[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")** - [![mojooutdoors-holden's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Topic Author - [ Offline](/forum/user/12526-mojooutdoors-holden) Less More - Posts: 303 - Thank you received: 18 - - 13 years 2 weeks ago [\#130344](#130344) by [mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") *[Shipping Conflict](/forum/28-shipping-methods/863266-shipping-conflict#130344 "-- url of the page with the problem -- : mojooutdoors.com/index.php/swag-shop-lis...category_pathway-155 Hi, Our DVD's have different shipping prices than all other products in our store. I have set the shipping charges for the DVD's in the product edit menu under the price per product option. It works fine as long as a customer is purchases a DVD by itself (without any other type of product on the site). However, if you add another type of product (NOT DVD) then our standard shipping methods seem to be overriding the price per product shipping charges. Any ideas on how to configure my store to use BOTH shipping methods on the same order if the user is purchasing both a DVD and another type of product? Holden Smith")* was created by *[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")* -- url of the page with the problem -- : [ mojooutdoors.com/index.php/swag-shop-lis...category\_pathway-155](http://mojooutdoors.com/index.php/swag-shop-listing/product/407-mojo-dvd-s/category_pathway-155) Hi, Our DVD's have different shipping prices than all other products in our store. I have set the shipping charges for the DVD's in the product edit menu under the price per product option. It works fine as long as a customer is purchases a DVD by itself (without any other type of product on the site). However, if you add another type of product (NOT DVD) then our standard shipping methods seem to be overriding the price per product shipping charges. Any ideas on how to configure my store to use BOTH shipping methods on the same order if the user is purchasing both a DVD and another type of product? Holden Smith Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMjY2LXNoaXBwaW5nLWNvbmZsaWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 weeks ago [\#130382](#130382) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping Conflict](/forum/28-shipping-methods/863266-shipping-conflict#130382 "-- url of the page with the problem -- : mojooutdoors.com/index.php/swag-shop-lis...category_pathway-155 Hi, Our DVD's have different shipping prices than all other products in our store. I have set the shipping charges for the DVD's in the product edit menu under the price per product option. It works fine as long as a customer is purchases a DVD by itself (without any other type of product on the site). However, if you add another type of product (NOT DVD) then our standard shipping methods seem to be overriding the price per product shipping charges. Any ideas on how to configure my store to use BOTH shipping methods on the same order if the user is purchasing both a DVD and another type of product? Holden Smith")* Hi, I'll need more information to understand your problem, so can you show me screenshots of : - How did you configured your shipping method - How did you configured your DVD product - How did you configured the other that you are putting into your cart, and that don't have any shipping price - How did you configured your "*Hikashop->System->Configuration->Checkout*" page. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMjY2LXNoaXBwaW5nLWNvbmZsaWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")** - [![mojooutdoors-holden's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Topic Author - [ Offline](/forum/user/12526-mojooutdoors-holden) Less More - Posts: 303 - Thank you received: 18 - - 13 years 1 week ago [\#130544](#130544) by [mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Replied by *[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")* on topic *[Shipping Conflict](/forum/28-shipping-methods/863266-shipping-conflict#130544 "-- url of the page with the problem -- : mojooutdoors.com/index.php/swag-shop-lis...category_pathway-155 Hi, Our DVD's have different shipping prices than all other products in our store. I have set the shipping charges for the DVD's in the product edit menu under the price per product option. It works fine as long as a customer is purchases a DVD by itself (without any other type of product on the site). However, if you add another type of product (NOT DVD) then our standard shipping methods seem to be overriding the price per product shipping charges. Any ideas on how to configure my store to use BOTH shipping methods on the same order if the user is purchasing both a DVD and another type of product? Holden Smith")* I have attached an image with the manual shipping method configuration, the checkout configuration, and the dvd product configuration with the shipping price per product. The problem is that the shipping i set in the shipping price per product does not apply when the dvd is added to another product that is using the manual shipping method. Put simply, it does not combine these two shipping methods. The total shipping should be (shipping of product 1) + (shipping of dvd). I can pm you backend credentials if necessary. - [ ![h5b54f8b.png](/forum/attachment/13363) ](/forum/attachment/13363 "h5b54f8b.png") [ ](/forum/attachment/13363?download=1 "h5b54f8b.png") - [ ![h018525f.png](/forum/attachment/13364) ](/forum/attachment/13364 "h018525f.png") [ ](/forum/attachment/13364?download=1 "h018525f.png") - [ ![h5e6dd91.PNG](/forum/attachment/13365) ](/forum/attachment/13365 "h5e6dd91.PNG") [ ](/forum/attachment/13365?download=1 "h5e6dd91.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMjY2LXNoaXBwaW5nLWNvbmZsaWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 13 years 1 week ago [\#130695](#130695) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping Conflict](/forum/28-shipping-methods/863266-shipping-conflict#130695 "-- url of the page with the problem -- : mojooutdoors.com/index.php/swag-shop-lis...category_pathway-155 Hi, Our DVD's have different shipping prices than all other products in our store. I have set the shipping charges for the DVD's in the product edit menu under the price per product option. It works fine as long as a customer is purchases a DVD by itself (without any other type of product on the site). However, if you add another type of product (NOT DVD) then our standard shipping methods seem to be overriding the price per product shipping charges. Any ideas on how to configure my store to use BOTH shipping methods on the same order if the user is purchasing both a DVD and another type of product? Holden Smith")* Hi, You cannot have several shipping methods to apply at the same time for one order (unless the products are sold by different vendors with hikamarket). What you should do is to configure the shipping prices of your product for each shipping method available for the other products of the shop so that the shipping price of that product is added to the price of the shipping methods. That, or have the products associated to different vendors and the shipping methods associated to these vendors accordingly and you will be able to have one shipping method selection per vendor of the products in the cart during the checkout and the sum of the price of the shipping method of each vendor will be done automatically by the system. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMjY2LXNoaXBwaW5nLWNvbmZsaWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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