[Skip to main content](#vessel-content) # FedEx Shipping Options Not Displaying?? ## - **[41global](/forum/user/26761-41global "View 41global's Profile")** - [![41global's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26761-41global "View 41global's Profile") Topic Author - [ Offline](/forum/user/26761-41global) Less More - Posts: 48 - Thank you received: 1 - - 12 years 11 months ago [\#130745](#130745) by [41global](/forum/user/26761-41global "View 41global's Profile") *[FedEx Shipping Options Not Displaying??](/forum/28-shipping-methods/863338-fedex-shipping-options-not-displaying#130745 "Hello HikaShop Family, I have fully setup my online store with all products, images and pricing. Have enabled the fed ex shipping method and input in all fed requried values(meter, account etc). When i go to the site and add a item to the cart and move to checking out, I am not seeing any fed ex shipping option at all. It takes me to the paypal page to finish purchase but no fed ex options are not showing anywhere. Is there a setting I am missing somewhere? THanks so much n advance!")* was created by *[41global](/forum/user/26761-41global "View 41global's Profile")* Hello HikaShop Family, I have fully setup my online store with all products, images and pricing. Have enabled the fed ex shipping method and input in all fed requried values(meter, account etc). When i go to the site and add a item to the cart and move to checking out, I am not seeing any fed ex shipping option at all. It takes me to the paypal page to finish purchase but no fed ex options are not showing anywhere. Is there a setting I am missing somewhere? THanks so much n advance! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMzM4LWZlZGV4LXNoaXBwaW5nLW9wdGlvbnMtbm90LWRpc3BsYXlpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 12 years 11 months ago [\#130805](#130805) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[FedEx Shipping Options Not Displaying??](/forum/28-shipping-methods/863338-fedex-shipping-options-not-displaying#130805 "Hello HikaShop Family, I have fully setup my online store with all products, images and pricing. Have enabled the fed ex shipping method and input in all fed requried values(meter, account etc). When i go to the site and add a item to the cart and move to checking out, I am not seeing any fed ex shipping option at all. It takes me to the paypal page to finish purchase but no fed ex options are not showing anywhere. Is there a setting I am missing somewhere? THanks so much n advance!")* Hi, This probably means that you didn't enter any weight/dimensions in your products. Fedex needs these to give you the shipping fees. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMzM4LWZlZGV4LXNoaXBwaW5nLW9wdGlvbnMtbm90LWRpc3BsYXlpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[claudio.reyes](/forum/user/28199-claudio-reyes "View claudio.reyes's Profile")** - [![claudio.reyes's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28199-claudio-reyes "View claudio.reyes's Profile") - [ Offline](/forum/user/28199-claudio-reyes) Less More - Posts: 2 - Thank you received: 0 - - 12 years 10 months ago [\#137234](#137234) by [claudio.reyes](/forum/user/28199-claudio-reyes "View claudio.reyes's Profile") Replied by *[claudio.reyes](/forum/user/28199-claudio-reyes "View claudio.reyes's Profile")* on topic *[FedEx Shipping Options Not Displaying??](/forum/28-shipping-methods/863338-fedex-shipping-options-not-displaying#137234 "Hello HikaShop Family, I have fully setup my online store with all products, images and pricing. Have enabled the fed ex shipping method and input in all fed requried values(meter, account etc). When i go to the site and add a item to the cart and move to checking out, I am not seeing any fed ex shipping option at all. It takes me to the paypal page to finish purchase but no fed ex options are not showing anywhere. Is there a setting I am missing somewhere? THanks so much n advance!")* Hi have the same problem, i tried unseccsfully a lot of options explained on this forum. I'm testing with a product fully filled in dimensions and weight. The other shipping methods are displayed correctly but not fedex plugin. The connection with the plugin to fedex appear to be ok, cause if i change some of the pligin's parameter i see a connection error message. The plugin has no restriction at all and the tes product is fully filled in dimensions and weight, i tried several values for both includding changing unit. i really need to have this plugin working. Thanks in advance Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMzM4LWZlZGV4LXNoaXBwaW5nLW9wdGlvbnMtbm90LWRpc3BsYXlpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[41global](/forum/user/26761-41global "View 41global's Profile")** - [![41global's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26761-41global "View 41global's Profile") Topic Author - [ Offline](/forum/user/26761-41global) Less More - Posts: 48 - Thank you received: 1 - - 12 years 10 months ago [\#137249](#137249) by [41global](/forum/user/26761-41global "View 41global's Profile") Replied by *[41global](/forum/user/26761-41global "View 41global's Profile")* on topic *[FedEx Shipping Options Not Displaying??](/forum/28-shipping-methods/863338-fedex-shipping-options-not-displaying#137249 "Hello HikaShop Family, I have fully setup my online store with all products, images and pricing. Have enabled the fed ex shipping method and input in all fed requried values(meter, account etc). When i go to the site and add a item to the cart and move to checking out, I am not seeing any fed ex shipping option at all. It takes me to the paypal page to finish purchase but no fed ex options are not showing anywhere. Is there a setting I am missing somewhere? THanks so much n advance!")* Hey Claduio, Have you confirmed that you have all the correct details entered for fedex shipping plugin such as meter id, account number etc.....? try including a screenshot of your configuration. I'd love to try and help much as I can. The following user(s) said Thank You: [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMzM4LWZlZGV4LXNoaXBwaW5nLW9wdGlvbnMtbm90LWRpc3BsYXlpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 10 months ago [\#137325](#137325) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[FedEx Shipping Options Not Displaying??](/forum/28-shipping-methods/863338-fedex-shipping-options-not-displaying#137325 "Hello HikaShop Family, I have fully setup my online store with all products, images and pricing. Have enabled the fed ex shipping method and input in all fed requried values(meter, account etc). When i go to the site and add a item to the cart and move to checking out, I am not seeing any fed ex shipping option at all. It takes me to the paypal page to finish purchase but no fed ex options are not showing anywhere. Is there a setting I am missing somewhere? THanks so much n advance!")* Hi, As **41global** said a screenshot of how you configured your shipping method will help, but don't forget to follow each step of the [ shipping FAQ](http://www.hikashop.com/support/faq.html#ship) ![:)](/media/kunena/emoticons/8.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzMzM4LWZlZGV4LXNoaXBwaW5nLW9wdGlvbnMtbm90LWRpc3BsYXlpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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