[Skip to main content](#vessel-content) # Australia Post Shipping Method Not showing ## - **[markfell](/forum/user/27962-markfell "View markfell's Profile")** - [![markfell's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar27962.png)](/forum/user/27962-markfell "View markfell's Profile") Topic Author - [ Offline](/forum/user/27962-markfell) Less More - Posts: 135 - Thank you received: 5 - - 12 years 11 months ago [\#132853](#132853) by [markfell](/forum/user/27962-markfell "View markfell's Profile") *[Australia Post Shipping Method Not showing](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing#132853 "-- url of the page with the problem -- : wicks.msfcomp.org/index.php/hikashop-men...ies-listing/checkout -- HikaShop version -- : Business 2.2.2 (test site) -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found. I am trying to set up a simple one off charge for shipping using Australia Post. You can have access to the backend when you reply to my email. I have read the documentation for this error, and for the life of me cannot work it out . Mark")* was created by *[markfell](/forum/user/27962-markfell "View markfell's Profile")* -- url of the page with the problem -- : [ wicks.msfcomp.org/index.php/hikashop-men...ies-listing/checkout](http://wicks.msfcomp.org/index.php/hikashop-menu-for-categories-listing/checkout) -- HikaShop version -- : Business 2.2.2 (test site) -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found. I am trying to set up a simple one off charge for shipping using Australia Post. You can have access to the backend when you reply to my email. I have read the documentation for this error, and for the life of me cannot work it out . Mark Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzNjg0LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1ub3Qtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 11 months ago [\#132876](#132876) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Australia Post Shipping Method Not showing](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing#132876 "-- url of the page with the problem -- : wicks.msfcomp.org/index.php/hikashop-men...ies-listing/checkout -- HikaShop version -- : Business 2.2.2 (test site) -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found. I am trying to set up a simple one off charge for shipping using Australia Post. You can have access to the backend when you reply to my email. I have read the documentation for this error, and for the life of me cannot work it out . Mark")* Hi, So can you show me through some screenshots how did you configured : - Your product (weight/dimensions) - Your shipping method - Your checkout workflow ("*hikashop->System->Configuration->Checkout*") Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzNjg0LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1ub3Qtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[markfell](/forum/user/27962-markfell "View markfell's Profile")** - [![markfell's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar27962.png)](/forum/user/27962-markfell "View markfell's Profile") Topic Author - [ Offline](/forum/user/27962-markfell) Less More - Posts: 135 - Thank you received: 5 - - 12 years 11 months ago [\#132957](#132957) by [markfell](/forum/user/27962-markfell "View markfell's Profile") Replied by *[markfell](/forum/user/27962-markfell "View markfell's Profile")* on topic *[Australia Post Shipping Method Not showing](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing#132957 "-- url of the page with the problem -- : wicks.msfcomp.org/index.php/hikashop-men...ies-listing/checkout -- HikaShop version -- : Business 2.2.2 (test site) -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found. I am trying to set up a simple one off charge for shipping using Australia Post. You can have access to the backend when you reply to my email. I have read the documentation for this error, and for the life of me cannot work it out . Mark")* Mohamed, Can I email you the login to the backend of the site, so you can see the configuration. I am not using weight, I am using a standard shipping price with Australia Post plugin. Mark Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzNjg0LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1ub3Qtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 12 years 11 months ago [\#132966](#132966) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Australia Post Shipping Method Not showing](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing#132966 "-- url of the page with the problem -- : wicks.msfcomp.org/index.php/hikashop-men...ies-listing/checkout -- HikaShop version -- : Business 2.2.2 (test site) -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found. I am trying to set up a simple one off charge for shipping using Australia Post. You can have access to the backend when you reply to my email. I have read the documentation for this error, and for the life of me cannot work it out . Mark")* Autralia Post requires that you enter the weight and dimensions in your products for it to calculate the shipping fees dynamically based on the user address and product weight/dimensions. If the user doesn't provide his address, or if you don't enter the weight/dimensions in your products, it's normal that the plugin doesn't show anything. If you want to use flat fees for your shipping, you should instead configure the manual shipping method, not the Australia Post shipping method. The following user(s) said Thank You: [markfell](/forum/user/27962-markfell "View markfell's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzNjg0LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1ub3Qtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[markfell](/forum/user/27962-markfell "View markfell's Profile")** - [![markfell's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar27962.png)](/forum/user/27962-markfell "View markfell's Profile") Topic Author - [ Offline](/forum/user/27962-markfell) Less More - Posts: 135 - Thank you received: 5 - - 12 years 11 months ago [\#132976](#132976) by [markfell](/forum/user/27962-markfell "View markfell's Profile") Replied by *[markfell](/forum/user/27962-markfell "View markfell's Profile")* on topic *[Australia Post Shipping Method Not showing](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing#132976 "-- url of the page with the problem -- : wicks.msfcomp.org/index.php/hikashop-men...ies-listing/checkout -- HikaShop version -- : Business 2.2.2 (test site) -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found. I am trying to set up a simple one off charge for shipping using Australia Post. You can have access to the backend when you reply to my email. I have read the documentation for this error, and for the life of me cannot work it out . Mark")* Nicolas, Great thanks, worked a treat ![:)](/media/kunena/emoticons/3.png ":)") Mark Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzNjg0LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1ub3Qtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ozwest](/forum/user/2340-ozwest "View ozwest's Profile")** - [![ozwest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2340-ozwest "View ozwest's Profile") - [ Offline](/forum/user/2340-ozwest) Less More - Posts: 52 - Thank you received: 2 - - 12 years 11 months ago [\#135512](#135512) by [ozwest](/forum/user/2340-ozwest "View ozwest's Profile") Replied by *[ozwest](/forum/user/2340-ozwest "View ozwest's Profile")* on topic *[Australia Post Shipping Method Not showing](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing#135512 "-- url of the page with the problem -- : wicks.msfcomp.org/index.php/hikashop-men...ies-listing/checkout -- HikaShop version -- : Business 2.2.2 (test site) -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found. I am trying to set up a simple one off charge for shipping using Australia Post. You can have access to the backend when you reply to my email. I have read the documentation for this error, and for the life of me cannot work it out . Mark")* I too find that I get the error code "SHIPPING METHOD NOT FOUND" when I use the Australia post plugin. The error code displays when the first step is executed and the screen gets to LOGIN or REGISTER. Once I have signed in or registered, it seems to work fine. I am using Hikashop Starter 2.2.2 with Joomla 3.2.0 I have setup the weight and dimensions (see screenshot 1) Attached a screenshot of the Checkout Workflow (2) Attached a screenshot of the only plugin enabled for shipping - Australia Post (3) - [ ![h94cc01e.png](/forum/attachment/14139) ](/forum/attachment/14139 "h94cc01e.png") [ ](/forum/attachment/14139?download=1 "h94cc01e.png") - [ ![hc2c19c5.png](/forum/attachment/14140) ](/forum/attachment/14140 "hc2c19c5.png") [ ](/forum/attachment/14140?download=1 "hc2c19c5.png") - [ ![hdb37b63.png](/forum/attachment/14141) ](/forum/attachment/14141 "hdb37b63.png") [ ](/forum/attachment/14141?download=1 "hdb37b63.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzNjg0LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1ub3Qtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[markfell](/forum/user/27962-markfell "View markfell's Profile")** - [![markfell's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar27962.png)](/forum/user/27962-markfell "View markfell's Profile") Topic Author - [ Offline](/forum/user/27962-markfell) Less More - Posts: 135 - Thank you received: 5 - - 12 years 11 months ago [\#135526](#135526) by [markfell](/forum/user/27962-markfell "View markfell's Profile") Replied by *[markfell](/forum/user/27962-markfell "View markfell's Profile")* on topic *[Australia Post Shipping Method Not showing](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing#135526 "-- url of the page with the problem -- : wicks.msfcomp.org/index.php/hikashop-men...ies-listing/checkout -- HikaShop version -- : Business 2.2.2 (test site) -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found. I am trying to set up a simple one off charge for shipping using Australia Post. You can have access to the backend when you reply to my email. I have read the documentation for this error, and for the life of me cannot work it out . Mark")* Have you set up your restrictions ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzNjg0LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1ub3Qtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ozwest](/forum/user/2340-ozwest "View ozwest's Profile")** - [![ozwest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2340-ozwest "View ozwest's Profile") - [ Offline](/forum/user/2340-ozwest) Less More - Posts: 52 - Thank you received: 2 - - 12 years 11 months ago [\#135527](#135527) by [ozwest](/forum/user/2340-ozwest "View ozwest's Profile") Replied by *[ozwest](/forum/user/2340-ozwest "View ozwest's Profile")* on topic *[Australia Post Shipping Method Not showing](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing#135527 "-- url of the page with the problem -- : wicks.msfcomp.org/index.php/hikashop-men...ies-listing/checkout -- HikaShop version -- : Business 2.2.2 (test site) -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found. I am trying to set up a simple one off charge for shipping using Australia Post. You can have access to the backend when you reply to my email. I have read the documentation for this error, and for the life of me cannot work it out . Mark")* I have not set any restrictions. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzNjg0LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1ub3Qtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ozwest](/forum/user/2340-ozwest "View ozwest's Profile")** - [![ozwest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2340-ozwest "View ozwest's Profile") - [ Offline](/forum/user/2340-ozwest) Less More - Posts: 52 - Thank you received: 2 - - 12 years 11 months ago [\#135539](#135539) by [ozwest](/forum/user/2340-ozwest "View ozwest's Profile") Replied by *[ozwest](/forum/user/2340-ozwest "View ozwest's Profile")* on topic *[Australia Post Shipping Method Not showing](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing#135539 "-- url of the page with the problem -- : wicks.msfcomp.org/index.php/hikashop-men...ies-listing/checkout -- HikaShop version -- : Business 2.2.2 (test site) -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found. I am trying to set up a simple one off charge for shipping using Australia Post. You can have access to the backend when you reply to my email. I have read the documentation for this error, and for the life of me cannot work it out . Mark")* There is something funny going on during the checkout as well. The different shipping methods that are listed can not be selected. Screenshot attached. - [ ![h8476c83.png](/forum/attachment/14146) ](/forum/attachment/14146 "h8476c83.png") [ ](/forum/attachment/14146?download=1 "h8476c83.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzNjg0LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1ub3Qtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 11 months ago [\#135702](#135702) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Australia Post Shipping Method Not showing](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing#135702 "-- url of the page with the problem -- : wicks.msfcomp.org/index.php/hikashop-men...ies-listing/checkout -- HikaShop version -- : Business 2.2.2 (test site) -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found. I am trying to set up a simple one off charge for shipping using Australia Post. You can have access to the backend when you reply to my email. I have read the documentation for this error, and for the life of me cannot work it out . Mark")* Hi, I just tested it on my end and it worked fine, can you give me a link to your website sot that I can directly test it ? The following user(s) said Thank You: [ozwest](/forum/user/2340-ozwest "View ozwest's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzNjg0LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1ub3Qtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ozwest](/forum/user/2340-ozwest "View ozwest's Profile")** - [![ozwest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2340-ozwest "View ozwest's Profile") - [ Offline](/forum/user/2340-ozwest) Less More - Posts: 52 - Thank you received: 2 - - 12 years 11 months ago - 12 years 11 months ago [\#135733](#135733) by [ozwest](/forum/user/2340-ozwest "View ozwest's Profile") Replied by *[ozwest](/forum/user/2340-ozwest "View ozwest's Profile")* on topic *[Australia Post Shipping Method Not showing](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing#135733 "-- url of the page with the problem -- : wicks.msfcomp.org/index.php/hikashop-men...ies-listing/checkout -- HikaShop version -- : Business 2.2.2 (test site) -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found. I am trying to set up a simple one off charge for shipping using Australia Post. You can have access to the backend when you reply to my email. I have read the documentation for this error, and for the life of me cannot work it out . Mark")* Hi, Yes of course, [ ](http://livelifeyou.com/shop/live-life-you-products-listing)[ livelifeyou.com/shop/live-life-you-products-listing](http://livelifeyou.com/shop/live-life-you-products-listing) For some unknown reasons, I just tested it again, the Shipping Not Found has disappeared. Well what I did was, I enabled the Manual Shipping plugin, tried it with the same result and then deleted it again. But there is still the problem with the selection of the Shipping during checkout. I have created a user: demo password: demo if you like to test it. Thanks - [ ![h1b8d130.png](/forum/attachment/14182) ](/forum/attachment/14182 "h1b8d130.png") [ ](/forum/attachment/14182?download=1 "h1b8d130.png") Last edit: 12 years 11 months ago by [ozwest](/forum/user/2340-ozwest "View ozwest's Profile"). Reason: Adding screenshot Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzNjg0LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1ub3Qtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 11 months ago [\#135743](#135743) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Australia Post Shipping Method Not showing](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing#135743 "-- url of the page with the problem -- : wicks.msfcomp.org/index.php/hikashop-men...ies-listing/checkout -- HikaShop version -- : Business 2.2.2 (test site) -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found. I am trying to set up a simple one off charge for shipping using Australia Post. You can have access to the backend when you reply to my email. I have read the documentation for this error, and for the life of me cannot work it out . Mark")* I've done some tests, and it seems like the problem is coming from this [ CSS ](https://www.hikashop.com/support/2013-08-08-00-18-51/integrated-documentation/24-hikashop/developer-area/153-customize-the-display.html)property of your "*/media/com\_hikashop/css/**frontend\_default.css\[**/i\]" file :* Code: .hika-radio input[type="radio"] { display: none; } You'll just have to remove it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODYzNjg0LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1ub3Qtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.089 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)