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#   Weight is to small for any shipping methods

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- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
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12 years 11 months ago [\#134296](#134296) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Weight is to small for any shipping methods](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods?start=20#134296 "  www.daveswoodworkingetc.com  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : The cart items combined weight is too small for all the possible shipping methods I've read the faq and read as many forum responses I could but couldn't find the answer to why when I test buy a product I get this error message: The cart items combined weight is too small for all the possible shipping methods. I've configured and enabled a UPS shipping method and an USPS shipping method. I gave them weight restrictions that fell within the parameters of the product I am trying to buy (minimum weight 1 lb, maximum weight 19 lbs) and no weight restrictions (the product I'm trying to buy weighs 3lbs). I get the error message everytime. Please help. Thanks.")*

It's actually working fine when you disable the USPS shipping method :
[ ![h314ea92.png](/forum/attachment/13999) ](/forum/attachment/13999 "h314ea92.png")

The problem was actually coming from your USPS shipping method, and we already fixed this issue through the last Hikashop version, so can you download the last Hikashop version through our website, install it, publish the USPS shipping method, and test it again ?

Thanks.

- [ ![h314ea92.png](/forum/attachment/13999) ](/forum/attachment/13999 "h314ea92.png") [ ](/forum/attachment/13999?download=1 "h314ea92.png")

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12 years 11 months ago [\#134342](#134342) by [jdean](/forum/user/21727-jdean "View jdean's Profile")  Replied by *[jdean](/forum/user/21727-jdean "View jdean's Profile")* on topic *[Weight is to small for any shipping methods](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods?start=20#134342 "  www.daveswoodworkingetc.com  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : The cart items combined weight is too small for all the possible shipping methods I've read the faq and read as many forum responses I could but couldn't find the answer to why when I test buy a product I get this error message: The cart items combined weight is too small for all the possible shipping methods. I've configured and enabled a UPS shipping method and an USPS shipping method. I gave them weight restrictions that fell within the parameters of the product I am trying to buy (minimum weight 1 lb, maximum weight 19 lbs) and no weight restrictions (the product I'm trying to buy weighs 3lbs). I get the error message everytime. Please help. Thanks.")*

Hey Mohamed. Thanks but I still get the error code. What do we do now? Also, I have version 2.2.2 I thought that was the latest version....

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12 years 11 months ago [\#134395](#134395) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Weight is to small for any shipping methods](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods?start=20#134395 "  www.daveswoodworkingetc.com  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : The cart items combined weight is too small for all the possible shipping methods I've read the faq and read as many forum responses I could but couldn't find the answer to why when I test buy a product I get this error message: The cart items combined weight is too small for all the possible shipping methods. I've configured and enabled a UPS shipping method and an USPS shipping method. I gave them weight restrictions that fell within the parameters of the product I am trying to buy (minimum weight 1 lb, maximum weight 19 lbs) and no weight restrictions (the product I'm trying to buy weighs 3lbs). I get the error message everytime. Please help. Thanks.")*

Ok, I just installed the last USPS version through your website, can you test it again ?

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12 years 11 months ago [\#134426](#134426) by [jdean](/forum/user/21727-jdean "View jdean's Profile")  Replied by *[jdean](/forum/user/21727-jdean "View jdean's Profile")* on topic *[Weight is to small for any shipping methods](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods?start=20#134426 "  www.daveswoodworkingetc.com  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : The cart items combined weight is too small for all the possible shipping methods I've read the faq and read as many forum responses I could but couldn't find the answer to why when I test buy a product I get this error message: The cart items combined weight is too small for all the possible shipping methods. I've configured and enabled a UPS shipping method and an USPS shipping method. I gave them weight restrictions that fell within the parameters of the product I am trying to buy (minimum weight 1 lb, maximum weight 19 lbs) and no weight restrictions (the product I'm trying to buy weighs 3lbs). I get the error message everytime. Please help. Thanks.")*

Ok, I just tried to test buy a product and it still shows the error message; The cart items combined weight is **too small** for all the possible shipping methods
I just tried to buy a new product and it shows an error code: The cart items combined weight is **too big** for all the possible shipping methods
We tried to buy a product with a manual shipping method and that always seems to work.
Plus when we bought a product with the manual shipping method, after the registration and email confirmation, then the UPS shipping method showed up along with the manual shipping method to choose from...........
Thanks for all you help.
Jeff

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12 years 11 months ago [\#134547](#134547) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Weight is to small for any shipping methods](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods?start=20#134547 "  www.daveswoodworkingetc.com  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : The cart items combined weight is too small for all the possible shipping methods I've read the faq and read as many forum responses I could but couldn't find the answer to why when I test buy a product I get this error message: The cart items combined weight is too small for all the possible shipping methods. I've configured and enabled a UPS shipping method and an USPS shipping method. I gave them weight restrictions that fell within the parameters of the product I am trying to buy (minimum weight 1 lb, maximum weight 19 lbs) and no weight restrictions (the product I'm trying to buy weighs 3lbs). I get the error message everytime. Please help. Thanks.")*

I've done some tests, and I'm not facing any error message like : "The cart items combined weight is too small for all the possible shipping methods"
If you don't have any USPS shipping methods showing, the problem is coming from the fact that :
1. The **Priority Mail International Small Flat Rate Box (International)** shipping service don't seems to be available for some weight/dimensions range
2. Your USPS account don't have access to all USPS shipping services.

- [ ![h3632f04.png](/forum/attachment/14026) ](/forum/attachment/14026 "h3632f04.png") [ ](/forum/attachment/14026?download=1 "h3632f04.png")

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12 years 11 months ago [\#134572](#134572) by [jdean](/forum/user/21727-jdean "View jdean's Profile")  Replied by *[jdean](/forum/user/21727-jdean "View jdean's Profile")* on topic *[Weight is to small for any shipping methods](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods?start=20#134572 "  www.daveswoodworkingetc.com  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : The cart items combined weight is too small for all the possible shipping methods I've read the faq and read as many forum responses I could but couldn't find the answer to why when I test buy a product I get this error message: The cart items combined weight is too small for all the possible shipping methods. I've configured and enabled a UPS shipping method and an USPS shipping method. I gave them weight restrictions that fell within the parameters of the product I am trying to buy (minimum weight 1 lb, maximum weight 19 lbs) and no weight restrictions (the product I'm trying to buy weighs 3lbs). I get the error message everytime. Please help. Thanks.")*

Ok. The thought strikes me that maybe we aren't talking about the same thing. Maybe the term "error code".
When I click on "add to cart" to purchase an item, a green pop up shows saying "product successfully added to cart" then asking me if I want to continue shopping or proceed to checkout. I click "proceed to checkout" and the registration page appears. This page asks me if I want to login or create a new account. Just above that is a blue ribbon. Inside the blue ribbon it says "The cart items combined weight is too small for all the possible shipping methods". This is the error message I've been referring to. See attachment.
Everytime I try to buy a product I get this.

- [ ![h6dfc610.jpg](/forum/attachment/14028) ](/forum/attachment/14028 "h6dfc610.jpg") [ ](/forum/attachment/14028?download=1 "h6dfc610.jpg")

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12 years 11 months ago [\#134710](#134710) by [jdean](/forum/user/21727-jdean "View jdean's Profile")  Replied by *[jdean](/forum/user/21727-jdean "View jdean's Profile")* on topic *[Weight is to small for any shipping methods](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods?start=20#134710 "  www.daveswoodworkingetc.com  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : The cart items combined weight is too small for all the possible shipping methods I've read the faq and read as many forum responses I could but couldn't find the answer to why when I test buy a product I get this error message: The cart items combined weight is too small for all the possible shipping methods. I've configured and enabled a UPS shipping method and an USPS shipping method. I gave them weight restrictions that fell within the parameters of the product I am trying to buy (minimum weight 1 lb, maximum weight 19 lbs) and no weight restrictions (the product I'm trying to buy weighs 3lbs). I get the error message everytime. Please help. Thanks.")*

Hey guys, did you get my last post. It's been over 2 days since I've posted. Thanks.

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12 years 11 months ago -  12 years 11 months ago [\#134815](#134815) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Weight is to small for any shipping methods](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods?start=20#134815 "  www.daveswoodworkingetc.com  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : The cart items combined weight is too small for all the possible shipping methods I've read the faq and read as many forum responses I could but couldn't find the answer to why when I test buy a product I get this error message: The cart items combined weight is too small for all the possible shipping methods. I've configured and enabled a UPS shipping method and an USPS shipping method. I gave them weight restrictions that fell within the parameters of the product I am trying to buy (minimum weight 1 lb, maximum weight 19 lbs) and no weight restrictions (the product I'm trying to buy weighs 3lbs). I get the error message everytime. Please help. Thanks.")*

Sure I saw your last post, I've done some tests on my end and through your website, but I can't reproduce your issue, I never get your "The cart items combined weight is too small for all the possible shipping methods" message, and I always have at least the UPS ground shipping method available, which product did you use to have this message ?

Last edit: 12 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

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12 years 11 months ago [\#134819](#134819) by [jdean](/forum/user/21727-jdean "View jdean's Profile")  Replied by *[jdean](/forum/user/21727-jdean "View jdean's Profile")* on topic *[Weight is to small for any shipping methods](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods?start=20#134819 "  www.daveswoodworkingetc.com  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : The cart items combined weight is too small for all the possible shipping methods I've read the faq and read as many forum responses I could but couldn't find the answer to why when I test buy a product I get this error message: The cart items combined weight is too small for all the possible shipping methods. I've configured and enabled a UPS shipping method and an USPS shipping method. I gave them weight restrictions that fell within the parameters of the product I am trying to buy (minimum weight 1 lb, maximum weight 19 lbs) and no weight restrictions (the product I'm trying to buy weighs 3lbs). I get the error message everytime. Please help. Thanks.")*

On both bowls in the "hand crafted bowls" area and now I get "The cart items combined weight is too big for all the possible shipping methods" when I try to purchase both "test images" in the "misc wood products" menu/catagory area. Basically it has a message when I try to buy anything except the bow string jig (which has it's own shipping method)
Thanks again.

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12 years 11 months ago -  12 years 11 months ago [\#134995](#134995) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Weight is to small for any shipping methods](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods?start=20#134995 "  www.daveswoodworkingetc.com  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : The cart items combined weight is too small for all the possible shipping methods I've read the faq and read as many forum responses I could but couldn't find the answer to why when I test buy a product I get this error message: The cart items combined weight is too small for all the possible shipping methods. I've configured and enabled a UPS shipping method and an USPS shipping method. I gave them weight restrictions that fell within the parameters of the product I am trying to buy (minimum weight 1 lb, maximum weight 19 lbs) and no weight restrictions (the product I'm trying to buy weighs 3lbs). I get the error message everytime. Please help. Thanks.")*

The problem is coming from the fact that you can only have an "UPS" shipping method that can be available for your product, but the UPS shipping plugin needs a shipping address to know what UPS shipping service will be available for your order (that's why you don't have any shipping method available for your order).
So the solution will probably be to put the Login action on a different step than your shipping action through your checkout workflow ("*Hikashop-&gt;System-&gt;Configuration-&gt;Checkout*"), so that you UPS shipping method will be able to use your customer shipping address.

Last edit: 12 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

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12 years 11 months ago [\#135021](#135021) by [jdean](/forum/user/21727-jdean "View jdean's Profile")  Replied by *[jdean](/forum/user/21727-jdean "View jdean's Profile")* on topic *[Weight is to small for any shipping methods](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods?start=20#135021 "  www.daveswoodworkingetc.com  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : The cart items combined weight is too small for all the possible shipping methods I've read the faq and read as many forum responses I could but couldn't find the answer to why when I test buy a product I get this error message: The cart items combined weight is too small for all the possible shipping methods. I've configured and enabled a UPS shipping method and an USPS shipping method. I gave them weight restrictions that fell within the parameters of the product I am trying to buy (minimum weight 1 lb, maximum weight 19 lbs) and no weight restrictions (the product I'm trying to buy weighs 3lbs). I get the error message everytime. Please help. Thanks.")*

Okay, Mohamed. I think that finally took care of the problem. I now have a functioning e-commerce site. Thanks for sticking with me on this.

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