[Skip to main content](#vessel-content) # Fedex Shipping Plugin problem ## - **[cmrwailes](/forum/user/29907-cmrwailes "View cmrwailes's Profile")** - [![cmrwailes's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29907-cmrwailes "View cmrwailes's Profile") Topic Author - [ Offline](/forum/user/29907-cmrwailes) Less More - Posts: 1 - Thank you received: 0 - - 12 years 10 months ago [\#134669](#134669) by [cmrwailes](/forum/user/29907-cmrwailes "View cmrwailes's Profile") *[Fedex Shipping Plugin problem](/forum/28-shipping-methods/864004-fedex-shipping-plugin-problem#134669 "I am having a problem with the FedEx plugin. When I do a test and check out it show the shop address as the ship to address instead of the clients mailing address. How do I fix that? Also, I have all of the Fedex (US) shipping options checked but the FedEx Ground option does not show up. How do I get that shipping option to be available. I also have the basic (free) version. If I turn off registration login so that they just fill out the form and then register, once it is filled out and I click "Register" nothing happen. What do I do to fix that? If I turn on "Login" there is not option for someone to create a new account only a "Username" and "Password" field. How make it so someone can create an account? -- www.natures-nests.com/bird-houses-feeders/shop-bird-houses -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : Error_message")* was created by *[cmrwailes](/forum/user/29907-cmrwailes "View cmrwailes's Profile")* I am having a problem with the FedEx plugin. When I do a test and check out it show the shop address as the ship to address instead of the clients mailing address. How do I fix that? Also, I have all of the Fedex (US) shipping options checked but the FedEx Ground option does not show up. How do I get that shipping option to be available. I also have the basic (free) version. If I turn off registration login so that they just fill out the form and then register, once it is filled out and I click "Register" nothing happen. What do I do to fix that? If I turn on "Login" there is not option for someone to create a new account only a "Username" and "Password" field. How make it so someone can create an account? -- [ www.natures-nests.com/bird-houses-feeders/shop-bird-houses](http://www.natures-nests.com/bird-houses-feeders/shop-bird-houses) -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : Error_message Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY0MDA0LWZlZGV4LXNoaXBwaW5nLXBsdWdpbi1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 10 months ago - 12 years 10 months ago [\#134742](#134742) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Fedex Shipping Plugin problem](/forum/28-shipping-methods/864004-fedex-shipping-plugin-problem#134742 "I am having a problem with the FedEx plugin. When I do a test and check out it show the shop address as the ship to address instead of the clients mailing address. How do I fix that? Also, I have all of the Fedex (US) shipping options checked but the FedEx Ground option does not show up. How do I get that shipping option to be available. I also have the basic (free) version. If I turn off registration login so that they just fill out the form and then register, once it is filled out and I click "Register" nothing happen. What do I do to fix that? If I turn on "Login" there is not option for someone to create a new account only a "Username" and "Password" field. How make it so someone can create an account? -- www.natures-nests.com/bird-houses-feeders/shop-bird-houses -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hi, 1. I've done some tests through your website and the address step seems to be working fine. 2. If one of the FedEx service isn't available, it's probably coming from : - the shipping address that you are using - the weight/dimensions of your products - the way you configured your FedEx shipping method 3. Can you show me some screenshots of how did you configured your checkout workflow ("*Hikashop->System->Configuration->Checkout*"), and tell what what do you exactly want to do. Last edit: 12 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY0MDA0LWZlZGV4LXNoaXBwaW5nLXBsdWdpbi1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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