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#   No Shipping Method Found error

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12 years 9 months ago [\#138213](#138213) by [hawk1260](/forum/user/30355-hawk1260 "View hawk1260's Profile")  *[No Shipping Method Found error](/forum/28-shipping-methods/864654-no-shipping-method-found-error#138213 "-- url of the page with the problem -- :   staydryboatlauncher.com/index.php/product-details/checkout  -- HikaShop version -- : 2.2.3 - Essential -- Joomla version -- : 2.5 -- Browser(s) name and version -- : ALL -- Error-message(debug-mod must be tuned on) -- : No shipping method found  I get this error message on my site but I can't seem to find the route of the issue - I checked everything on the FAQ:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  I recently upgraded from free to essential. Any Ideas? I currently can't take any orders on my site due to the issue.")* was created by *[hawk1260](/forum/user/30355-hawk1260 "View hawk1260's Profile")*

-- url of the page with the problem -- : [ staydryboatlauncher.com/index.php/product-details/checkout](http://staydryboatlauncher.com/index.php/product-details/checkout)
-- HikaShop version -- : 2.2.3 - Essential
-- Joomla version -- : 2.5
-- Browser(s) name and version -- : ALL
-- Error-message(debug-mod must be tuned on) -- : No shipping method found

I get this error message on my site but I can't seem to find the route of the issue - I checked everything on the FAQ: [ www.hikashop.com/support/documentation/i...ins-listing.html#faq](http://www.hikashop.com/support/documentation/integrated-documentation/29-hikashop-plugins-listing.html#faq)

I recently upgraded from free to essential. Any Ideas? I currently can't take any orders on my site due to the issue.

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- **[Duane Jardine](/forum/user/30490-duane-jardine "View Duane Jardine's Profile")**
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12 years 9 months ago [\#138214](#138214) by [Duane Jardine](/forum/user/30490-duane-jardine "View Duane Jardine's Profile")  Replied by *[Duane Jardine](/forum/user/30490-duane-jardine "View Duane Jardine's Profile")* on topic *[No Shipping Method Found error](/forum/28-shipping-methods/864654-no-shipping-method-found-error#138214 "-- url of the page with the problem -- :   staydryboatlauncher.com/index.php/product-details/checkout  -- HikaShop version -- : 2.2.3 - Essential -- Joomla version -- : 2.5 -- Browser(s) name and version -- : ALL -- Error-message(debug-mod must be tuned on) -- : No shipping method found  I get this error message on my site but I can't seem to find the route of the issue - I checked everything on the FAQ:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  I recently upgraded from free to essential. Any Ideas? I currently can't take any orders on my site due to the issue.")*

I'm getting the same message for my website for the UPS plugin. I can get rid of the message if I use the manual shipping plugin.

My url is jardineranch.com
HikaShop version 2.2.3
Joomla version 3.2.1
Browsers Safari 7.0.1 Firefox 26.0 Chrome 31.0.1650.63
Error message No shipping method found

I think I have tried everything but can't seem to get it to work.

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- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
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12 years 9 months ago [\#138221](#138221) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No Shipping Method Found error](/forum/28-shipping-methods/864654-no-shipping-method-found-error#138221 "-- url of the page with the problem -- :   staydryboatlauncher.com/index.php/product-details/checkout  -- HikaShop version -- : 2.2.3 - Essential -- Joomla version -- : 2.5 -- Browser(s) name and version -- : ALL -- Error-message(debug-mod must be tuned on) -- : No shipping method found  I get this error message on my site but I can't seem to find the route of the issue - I checked everything on the FAQ:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  I recently upgraded from free to essential. Any Ideas? I currently can't take any orders on my site due to the issue.")*

Hi,

If you have followed each step of the FAQ can you show me som screenshots of how did you configured your shipping method ?

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12 years 9 months ago [\#138309](#138309) by [hawk1260](/forum/user/30355-hawk1260 "View hawk1260's Profile")  Replied by *[hawk1260](/forum/user/30355-hawk1260 "View hawk1260's Profile")* on topic *[No Shipping Method Found error](/forum/28-shipping-methods/864654-no-shipping-method-found-error#138309 "-- url of the page with the problem -- :   staydryboatlauncher.com/index.php/product-details/checkout  -- HikaShop version -- : 2.2.3 - Essential -- Joomla version -- : 2.5 -- Browser(s) name and version -- : ALL -- Error-message(debug-mod must be tuned on) -- : No shipping method found  I get this error message on my site but I can't seem to find the route of the issue - I checked everything on the FAQ:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  I recently upgraded from free to essential. Any Ideas? I currently can't take any orders on my site due to the issue.")*

I've attached screenshots to this post.

I did notice that I tried to save to turn off the restrictions completely for the shipping method I have that it did not save it properly. Ex: Unchecked the check box and hit save and close, then come back to edit the shipping method and it still has that box checked.

Any help you could provide would be much appreciated!

- [ ![h5040182.PNG](/forum/attachment/14493) ](/forum/attachment/14493 "h5040182.PNG") [ ](/forum/attachment/14493?download=1 "h5040182.PNG")
- [ ![h158e78c.PNG](/forum/attachment/14494) ](/forum/attachment/14494 "h158e78c.PNG") [ ](/forum/attachment/14494?download=1 "h158e78c.PNG")
- [ ![h0138073.PNG](/forum/attachment/14495) ](/forum/attachment/14495 "h0138073.PNG") [ ](/forum/attachment/14495?download=1 "h0138073.PNG")

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12 years 9 months ago [\#138348](#138348) by [Duane Jardine](/forum/user/30490-duane-jardine "View Duane Jardine's Profile")  Replied by *[Duane Jardine](/forum/user/30490-duane-jardine "View Duane Jardine's Profile")* on topic *[No Shipping Method Found error](/forum/28-shipping-methods/864654-no-shipping-method-found-error#138348 "-- url of the page with the problem -- :   staydryboatlauncher.com/index.php/product-details/checkout  -- HikaShop version -- : 2.2.3 - Essential -- Joomla version -- : 2.5 -- Browser(s) name and version -- : ALL -- Error-message(debug-mod must be tuned on) -- : No shipping method found  I get this error message on my site but I can't seem to find the route of the issue - I checked everything on the FAQ:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  I recently upgraded from free to essential. Any Ideas? I currently can't take any orders on my site due to the issue.")*

> Mohamed Thelji wrote: Hi,
>
> If you have followed each step of the FAQ can you show me som screenshots of how did you configured your shipping method ?

I found what was wrong for me. I didn't have the "exclude dimensions" switch set to yes. Sometimes when I look at something I think it is set right when if fact it is wrong. That was what the problem was in my case. I changed that switch and it worked just like you programed it to work. Thanks for your help.

The following user(s) said Thank You: [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")

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12 years 9 months ago -  12 years 9 months ago [\#138360](#138360) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No Shipping Method Found error](/forum/28-shipping-methods/864654-no-shipping-method-found-error#138360 "-- url of the page with the problem -- :   staydryboatlauncher.com/index.php/product-details/checkout  -- HikaShop version -- : 2.2.3 - Essential -- Joomla version -- : 2.5 -- Browser(s) name and version -- : ALL -- Error-message(debug-mod must be tuned on) -- : No shipping method found  I get this error message on my site but I can't seem to find the route of the issue - I checked everything on the FAQ:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  I recently upgraded from free to essential. Any Ideas? I currently can't take any orders on my site due to the issue.")*

> hawk1260 wrote: I've attached screenshots to this post.
>
> I did notice that I tried to save to turn off the restrictions completely for the shipping method I have that it did not save it properly. Ex: Unchecked the check box and hit save and close, then come back to edit the shipping method and it still has that box checked.
>
> Any help you could provide would be much appreciated!

Ok, so can you download the last Hikashop version through our website, install it and test it again, so that you can have a shipping method with less restriction because I think that the problem is coming from these restrictions ?

Thank you.

Last edit: 12 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

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