[Skip to main content](#vessel-content) # FedEx Authentication Failed ## - **[ogosense](/forum/user/29096-ogosense "View ogosense's Profile")** - [![ogosense's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar29096.png)](/forum/user/29096-ogosense "View ogosense's Profile") Topic Author - [ Offline](/forum/user/29096-ogosense) Less More - Posts: 19 - Thank you received: 0 - - [](http://www.ogosense.com) - 12 years 10 months ago - 12 years 10 months ago [\#138388](#138388) by [ogosense](/forum/user/29096-ogosense "View ogosense's Profile") *[FedEx Authentication Failed](/forum/28-shipping-methods/864675-fedex-authentication-failed#138388 "-- url of the page with the problem -- : myfurnituremarket.com/dev/index.php?opti...=checkout&Itemid=497 -- HikaShop version -- : Business 2.2.2 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : FireFox 26.0 -- Error-message(debug-mod must be tuned on) -- : FEDEX Authentication Failed No shipping method found Hi, I am trying to set up development site and I am getting this error "FEDEX Authentication Failed No shipping method found". I registered at and created test account using tab. After I filled all necessary details I got to the confirmation page(Image #2 in the attachments). I used those details in the HikaShop FedEx plugin(Image #1). For the password field I used "Test password" from the email that FedEx send to me after confirmation(Image #3). I set everything correctly and I am still having this error. Can you please tell me what did I do wrong if anything. Let me know if you need any more info. Thanks, Alex")* was created by *[ogosense](/forum/user/29096-ogosense "View ogosense's Profile")* -- url of the page with the problem -- : [ myfurnituremarket.com/dev/index.php?opti...=checkout&Itemid=497](https://myfurnituremarket.com/dev/index.php?option=com_hikashop&ctrl=checkout&Itemid=497) -- HikaShop version -- : Business 2.2.2 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : FireFox 26.0 -- Error-message(debug-mod must be tuned on) -- : FEDEX Authentication Failed No shipping method found Hi, I am trying to set up development site and I am getting this error "FEDEX Authentication Failed No shipping method found". I registered at [ FedEx](http://www.fedex.com/us/developer/) and created test account using [ Develop and Test](https://www.fedex.com/us/developer/web-services/process.html?tab=tab2) tab. After I filled all necessary details I got to the confirmation page(Image #2 in the attachments). I used those details in the HikaShop FedEx plugin(Image #1). For the password field I used "Test password" from the email that FedEx send to me after confirmation(Image #3). I set everything correctly and I am still having this error. Can you please tell me what did I do wrong if anything. Let me know if you need any more info. Thanks, Alex - [ ![hddc3d71.png](/forum/attachment/14506) ](/forum/attachment/14506 "hddc3d71.png") [ ](/forum/attachment/14506?download=1 "hddc3d71.png") - [ ![he8a4442.png](/forum/attachment/14507) ](/forum/attachment/14507 "he8a4442.png") [ ](/forum/attachment/14507?download=1 "he8a4442.png") - [ ![h4625c1e.png](/forum/attachment/14508) ](/forum/attachment/14508 "h4625c1e.png") [ ](/forum/attachment/14508?download=1 "h4625c1e.png") Last edit: 12 years 10 months ago by [ogosense](/forum/user/29096-ogosense "View ogosense's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY0Njc1LWZlZGV4LWF1dGhlbnRpY2F0aW9uLWZhaWxlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 12 years 10 months ago [\#138395](#138395) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[FedEx Authentication Failed](/forum/28-shipping-methods/864675-fedex-authentication-failed#138395 "-- url of the page with the problem -- : myfurnituremarket.com/dev/index.php?opti...=checkout&Itemid=497 -- HikaShop version -- : Business 2.2.2 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : FireFox 26.0 -- Error-message(debug-mod must be tuned on) -- : FEDEX Authentication Failed No shipping method found Hi, I am trying to set up development site and I am getting this error "FEDEX Authentication Failed No shipping method found". I registered at and created test account using tab. After I filled all necessary details I got to the confirmation page(Image #2 in the attachments). I used those details in the HikaShop FedEx plugin(Image #1). For the password field I used "Test password" from the email that FedEx send to me after confirmation(Image #3). I set everything correctly and I am still having this error. Can you please tell me what did I do wrong if anything. Let me know if you need any more info. Thanks, Alex")* Hi, This looks correct. I would recommend you to contact FedEx support in order to make sure that the credentials that you're using are activated properly on their end. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY0Njc1LWZlZGV4LWF1dGhlbnRpY2F0aW9uLWZhaWxlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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