[Skip to main content](#vessel-content) # Shipping method does not worked ## - **[moneymr](/forum/user/30104-moneymr "View moneymr's Profile")** - [![moneymr's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/vacation.jpg)](/forum/user/30104-moneymr "View moneymr's Profile") Topic Author - [ Offline](/forum/user/30104-moneymr) Less More - Posts: 105 - Thank you received: 1 - - 12 years 10 months ago [\#139258](#139258) by [moneymr](/forum/user/30104-moneymr "View moneymr's Profile") *[Shipping method does not worked](/forum/28-shipping-methods/864903-shipping-method-does-not-worked#139258 "-- url of the page with the problem -- : cnpr.ru -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 I have a couple HikaShop manual shipping plugin with different prices. I made order and choosed Free shipping. Precalculation show me that everything calculated correctly. But on e-mail I got message with shipping cost. Hika shop insert first shipping plugin and price to e-mail for me.")* was created by *[moneymr](/forum/user/30104-moneymr "View moneymr's Profile")* -- url of the page with the problem -- : [ cnpr.ru](http://cnpr.ru) -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 I have a couple HikaShop manual shipping plugin with different prices. I made order and choosed Free shipping. Precalculation show me that everything calculated correctly. But on e-mail I got message with shipping cost. Hika shop insert first shipping plugin and price to e-mail for me. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY0OTAzLXNoaXBwaW5nLW1ldGhvZC1kb2VzLW5vdC13b3JrZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[moneymr](/forum/user/30104-moneymr "View moneymr's Profile")** - [![moneymr's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/vacation.jpg)](/forum/user/30104-moneymr "View moneymr's Profile") Topic Author - [ Offline](/forum/user/30104-moneymr) Less More - Posts: 105 - Thank you received: 1 - - 12 years 10 months ago [\#139300](#139300) by [moneymr](/forum/user/30104-moneymr "View moneymr's Profile") Replied by *[moneymr](/forum/user/30104-moneymr "View moneymr's Profile")* on topic *[Shipping method does not worked](/forum/28-shipping-methods/864903-shipping-method-does-not-worked#139300 "-- url of the page with the problem -- : cnpr.ru -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 I have a couple HikaShop manual shipping plugin with different prices. I made order and choosed Free shipping. Precalculation show me that everything calculated correctly. But on e-mail I got message with shipping cost. Hika shop insert first shipping plugin and price to e-mail for me.")* I can temporary translate shop to english if you need this for solving problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY0OTAzLXNoaXBwaW5nLW1ldGhvZC1kb2VzLW5vdC13b3JrZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 12 years 10 months ago [\#139317](#139317) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shipping method does not worked](/forum/28-shipping-methods/864903-shipping-method-does-not-worked#139317 "-- url of the page with the problem -- : cnpr.ru -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 I have a couple HikaShop manual shipping plugin with different prices. I made order and choosed Free shipping. Precalculation show me that everything calculated correctly. But on e-mail I got message with shipping cost. Hika shop insert first shipping plugin and price to e-mail for me.")* Hi, Some screenshots of your configuration and your problem (website + email) could be useful. Thanks, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY0OTAzLXNoaXBwaW5nLW1ldGhvZC1kb2VzLW5vdC13b3JrZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[moneymr](/forum/user/30104-moneymr "View moneymr's Profile")** - [![moneymr's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/vacation.jpg)](/forum/user/30104-moneymr "View moneymr's Profile") Topic Author - [ Offline](/forum/user/30104-moneymr) Less More - Posts: 105 - Thank you received: 1 - - 12 years 10 months ago [\#139485](#139485) by [moneymr](/forum/user/30104-moneymr "View moneymr's Profile") Replied by *[moneymr](/forum/user/30104-moneymr "View moneymr's Profile")* on topic *[Shipping method does not worked](/forum/28-shipping-methods/864903-shipping-method-does-not-worked#139485 "-- url of the page with the problem -- : cnpr.ru -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 I have a couple HikaShop manual shipping plugin with different prices. I made order and choosed Free shipping. Precalculation show me that everything calculated correctly. But on e-mail I got message with shipping cost. Hika shop insert first shipping plugin and price to e-mail for me.")* I made video: [ cnpr.ru/1500.avi](http://cnpr.ru/1500.avi) Also, I made account to backend for Xavier. I can give this account information for you too if you need. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY0OTAzLXNoaXBwaW5nLW1ldGhvZC1kb2VzLW5vdC13b3JrZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[moneymr](/forum/user/30104-moneymr "View moneymr's Profile")** - [![moneymr's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/vacation.jpg)](/forum/user/30104-moneymr "View moneymr's Profile") Topic Author - [ Offline](/forum/user/30104-moneymr) Less More - Posts: 105 - Thank you received: 1 - - 12 years 9 months ago [\#139741](#139741) by [moneymr](/forum/user/30104-moneymr "View moneymr's Profile") Replied by *[moneymr](/forum/user/30104-moneymr "View moneymr's Profile")* on topic *[Shipping method does not worked](/forum/28-shipping-methods/864903-shipping-method-does-not-worked#139741 "-- url of the page with the problem -- : cnpr.ru -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 I have a couple HikaShop manual shipping plugin with different prices. I made order and choosed Free shipping. Precalculation show me that everything calculated correctly. But on e-mail I got message with shipping cost. Hika shop insert first shipping plugin and price to e-mail for me.")* Hi. Jerome do you have some news for me? To get access to website use: login: web passw: site Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY0OTAzLXNoaXBwaW5nLW1ldGhvZC1kb2VzLW5vdC13b3JrZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 12 years 9 months ago [\#139763](#139763) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shipping method does not worked](/forum/28-shipping-methods/864903-shipping-method-does-not-worked#139763 "-- url of the page with the problem -- : cnpr.ru -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 I have a couple HikaShop manual shipping plugin with different prices. I made order and choosed Free shipping. Precalculation show me that everything calculated correctly. But on e-mail I got message with shipping cost. Hika shop insert first shipping plugin and price to e-mail for me.")* Hi, Your checkout workflow is not adapted. You put the shipping before the login and before the address. When you log-in and when you choose an address, it can modify the shipping list and so, the shipping selection (because there is a automatic selection). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY0OTAzLXNoaXBwaW5nLW1ldGhvZC1kb2VzLW5vdC13b3JrZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[moneymr](/forum/user/30104-moneymr "View moneymr's Profile")** - [![moneymr's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/vacation.jpg)](/forum/user/30104-moneymr "View moneymr's Profile") Topic Author - [ Offline](/forum/user/30104-moneymr) Less More - Posts: 105 - Thank you received: 1 - - 12 years 9 months ago [\#139781](#139781) by [moneymr](/forum/user/30104-moneymr "View moneymr's Profile") Replied by *[moneymr](/forum/user/30104-moneymr "View moneymr's Profile")* on topic *[Shipping method does not worked](/forum/28-shipping-methods/864903-shipping-method-does-not-worked#139781 "-- url of the page with the problem -- : cnpr.ru -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 I have a couple HikaShop manual shipping plugin with different prices. I made order and choosed Free shipping. Precalculation show me that everything calculated correctly. But on e-mail I got message with shipping cost. Hika shop insert first shipping plugin and price to e-mail for me.")* This is an error? It will be fixed? I like how it looks now, very comfortable for buying without registration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY0OTAzLXNoaXBwaW5nLW1ldGhvZC1kb2VzLW5vdC13b3JrZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 12 years 9 months ago [\#139792](#139792) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shipping method does not worked](/forum/28-shipping-methods/864903-shipping-method-does-not-worked#139792 "-- url of the page with the problem -- : cnpr.ru -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 I have a couple HikaShop manual shipping plugin with different prices. I made order and choosed Free shipping. Precalculation show me that everything calculated correctly. But on e-mail I got message with shipping cost. Hika shop insert first shipping plugin and price to e-mail for me.")* Hi, In your checkout workflow, you have to move the shipping selection after the address. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY0OTAzLXNoaXBwaW5nLW1ldGhvZC1kb2VzLW5vdC13b3JrZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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