[Skip to main content](#vessel-content) # UPS Shipping Calculation is incorrect ## - **[ajack036](/forum/user/30816-ajack036 "View ajack036's Profile")** - [![ajack036's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30816-ajack036 "View ajack036's Profile") Topic Author - [ Offline](/forum/user/30816-ajack036) Less More - Posts: 2 - Thank you received: 0 - - 12 years 9 months ago - 12 years 9 months ago [\#140705](#140705) by [ajack036](/forum/user/30816-ajack036 "View ajack036's Profile") *[UPS Shipping Calculation is incorrect](/forum/28-shipping-methods/865223-ups-shipping-calculation-is-incorrect#140705 "-- url of the page with the problem -- : sales.sesi-va.com/yro/index.php/hikashop...r-categories-listing -- HikaShop version -- :HikaShop Starter 2.2.3, Joomla!™ Online Store Component -- Joomla version -- : Joomla! 2.5.17 -- PHP version -- : 5.3.10-1ubuntu3.9 -- Browser(s) name and version -- : mozilla11 - 1.0 On check out the shipping cost is astronomical. to ship oyster is $280. Not sure what i have done wrong any help would be appreciated. attached screen shots of how shipping method is configured and a product is configured.")* was created by *[ajack036](/forum/user/30816-ajack036 "View ajack036's Profile")* [ ![h25574e5.png](/forum/attachment/14822) ](/forum/attachment/14822 "h25574e5.png") -- url of the page with the problem -- : [ sales.sesi-va.com/yro/index.php/hikashop...r-categories-listing](http://sales.sesi-va.com/yro/index.php/hikashop-menu-for-categories-listing) -- HikaShop version -- :HikaShop Starter 2.2.3, Joomla!™ Online Store Component -- Joomla version -- : Joomla! 2.5.17 -- PHP version -- : 5.3.10-1ubuntu3.9 -- Browser(s) name and version -- : mozilla11 - 1.0 On check out the shipping cost is astronomical. to ship oyster is $280. Not sure what i have done wrong any help would be appreciated. attached screen shots of how shipping method is configured and a product is configured. [ ![hdd2f956.png](/forum/attachment/14820) ](/forum/attachment/14820 "hdd2f956.png") [ ![h26b26c5.png](/forum/attachment/14821) ](/forum/attachment/14821 "h26b26c5.png") - [ ![hdd2f956.png](/forum/attachment/14820) ](/forum/attachment/14820 "hdd2f956.png") [ ](/forum/attachment/14820?download=1 "hdd2f956.png") - [ ![h26b26c5.png](/forum/attachment/14821) ](/forum/attachment/14821 "h26b26c5.png") [ ](/forum/attachment/14821?download=1 "h26b26c5.png") - [ ![h25574e5.png](/forum/attachment/14822) ](/forum/attachment/14822 "h25574e5.png") [ ](/forum/attachment/14822?download=1 "h25574e5.png") Last edit: 12 years 9 months ago by [ajack036](/forum/user/30816-ajack036 "View ajack036's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY1MjIzLXVwcy1zaGlwcGluZy1jYWxjdWxhdGlvbi1pcy1pbmNvcnJlY3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 9 months ago [\#140734](#140734) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[UPS Shipping Calculation is incorrect](/forum/28-shipping-methods/865223-ups-shipping-calculation-is-incorrect#140734 "-- url of the page with the problem -- : sales.sesi-va.com/yro/index.php/hikashop...r-categories-listing -- HikaShop version -- :HikaShop Starter 2.2.3, Joomla!™ Online Store Component -- Joomla version -- : Joomla! 2.5.17 -- PHP version -- : 5.3.10-1ubuntu3.9 -- Browser(s) name and version -- : mozilla11 - 1.0 On check out the shipping cost is astronomical. to ship oyster is $280. Not sure what i have done wrong any help would be appreciated. attached screen shots of how shipping method is configured and a product is configured.")* Hi, Please check the option "Group packages" of the plugin (a little below of your last screenshot). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY1MjIzLXVwcy1zaGlwcGluZy1jYWxjdWxhdGlvbi1pcy1pbmNvcnJlY3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ajack036](/forum/user/30816-ajack036 "View ajack036's Profile")** - [![ajack036's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30816-ajack036 "View ajack036's Profile") Topic Author - [ Offline](/forum/user/30816-ajack036) Less More - Posts: 2 - Thank you received: 0 - - 12 years 9 months ago [\#140740](#140740) by [ajack036](/forum/user/30816-ajack036 "View ajack036's Profile") Replied by *[ajack036](/forum/user/30816-ajack036 "View ajack036's Profile")* on topic *[UPS Shipping Calculation is incorrect](/forum/28-shipping-methods/865223-ups-shipping-calculation-is-incorrect#140740 "-- url of the page with the problem -- : sales.sesi-va.com/yro/index.php/hikashop...r-categories-listing -- HikaShop version -- :HikaShop Starter 2.2.3, Joomla!™ Online Store Component -- Joomla version -- : Joomla! 2.5.17 -- PHP version -- : 5.3.10-1ubuntu3.9 -- Browser(s) name and version -- : mozilla11 - 1.0 On check out the shipping cost is astronomical. to ship oyster is $280. Not sure what i have done wrong any help would be appreciated. attached screen shots of how shipping method is configured and a product is configured.")* thank you for your suggestion. I check no and it did help but I am still not there yet. See attached screen shots for an updated configuration and cart. - [ ![h23ed33e.png](/forum/attachment/14828) ](/forum/attachment/14828 "h23ed33e.png") [ ](/forum/attachment/14828?download=1 "h23ed33e.png") - [ ![h5b02ffb.png](/forum/attachment/14829) ](/forum/attachment/14829 "h5b02ffb.png") [ ](/forum/attachment/14829?download=1 "h5b02ffb.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY1MjIzLXVwcy1zaGlwcGluZy1jYWxjdWxhdGlvbi1pcy1pbmNvcnJlY3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 8 months ago [\#141549](#141549) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS Shipping Calculation is incorrect](/forum/28-shipping-methods/865223-ups-shipping-calculation-is-incorrect#141549 "-- url of the page with the problem -- : sales.sesi-va.com/yro/index.php/hikashop...r-categories-listing -- HikaShop version -- :HikaShop Starter 2.2.3, Joomla!™ Online Store Component -- Joomla version -- : Joomla! 2.5.17 -- PHP version -- : 5.3.10-1ubuntu3.9 -- Browser(s) name and version -- : mozilla11 - 1.0 On check out the shipping cost is astronomical. to ship oyster is $280. Not sure what i have done wrong any help would be appreciated. attached screen shots of how shipping method is configured and a product is configured.")* Hi, Sorry for the late reply, the problem is coming from the fact that you are sending : - 36 packages if the group packages option is turned off : 1 lb 14x10x10 in - 9 packages if the group packages option is turned on : 4 lb 14x40x40 in How do you exactly want to send your packages, and what kind of price are you expecting ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY1MjIzLXVwcy1zaGlwcGluZy1jYWxjdWxhdGlvbi1pcy1pbmNvcnJlY3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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