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#   No shipping method found

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- **[arm](/forum/user/30834-arm "View arm's Profile")**
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12 years 8 months ago [\#142356](#142356) by [arm](/forum/user/30834-arm "View arm's Profile")  *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#142356 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")* was created by *[arm](/forum/user/30834-arm "View arm's Profile")*

-- -http://thereefpetshop.com/index.php/cart-checkout
- HikaShop [1312231536]
-- Joomla version 3.1.5
-- PHP version -- : 5.4.23
-- Browser(s) name and version -- : Firefox 26

Hello,

I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.

Thank you,

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12 years 8 months ago [\#142360](#142360) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#142360 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")*

Hi,

Did you read this thread ?
[ www.hikashop.com/forum/shipping-methods/...od-found.html#135529](http://www.hikashop.com/forum/shipping-methods/864158-no-shipping-method-found.html#135529)

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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12 years 8 months ago -  12 years 8 months ago [\#142365](#142365) by [arm](/forum/user/30834-arm "View arm's Profile")  Replied by *[arm](/forum/user/30834-arm "View arm's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#142365 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")*

[ ![hc0c7ee8.png](/forum/attachment/15085) ](/forum/attachment/15085 "hc0c7ee8.png")

Testing using only one product right now. I have entered Weight attribute on that. I think all attributes are there
[ ![he567b25.png](/forum/attachment/15083) ](/forum/attachment/15083 "he567b25.png")

[ ![h6d781dd.png](/forum/attachment/15084) ](/forum/attachment/15084 "h6d781dd.png")

- [ ![he567b25.png](/forum/attachment/15083) ](/forum/attachment/15083 "he567b25.png") [ ](/forum/attachment/15083?download=1 "he567b25.png")
- [ ![h6d781dd.png](/forum/attachment/15084) ](/forum/attachment/15084 "h6d781dd.png") [ ](/forum/attachment/15084?download=1 "h6d781dd.png")
- [ ![hc0c7ee8.png](/forum/attachment/15085) ](/forum/attachment/15085 "hc0c7ee8.png") [ ](/forum/attachment/15085?download=1 "hc0c7ee8.png")

Last edit: 12 years 8 months ago by [arm](/forum/user/30834-arm "View arm's Profile").

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12 years 8 months ago [\#142428](#142428) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#142428 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")*

Hi,
Following each step of the[ FAQ's shipping section](http://www.hikashop.com/support/faq.html#ship) will probably help you

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- **[arm](/forum/user/30834-arm "View arm's Profile")**
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12 years 8 months ago [\#143293](#143293) by [arm](/forum/user/30834-arm "View arm's Profile")  Replied by *[arm](/forum/user/30834-arm "View arm's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#143293 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")*

I double checked and everyhing appears to be fine. I also reinstalled the core files but no luck.

I have gone through the checklist and everything is there as it should be.

Please let me know what is missing.

Thank you

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12 years 8 months ago [\#143298](#143298) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#143298 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")*

Hi,

The problem is in your configuration but you didn't show your configuration so we can't say anything.
Please help us to help you or check your configuration regarding the FAQ or the other thread.
For what I saw, you products does not have any size and we don't know anything about your UPS configuration. You can hide/remove your credentials for the screenshot but if we don't see anything for the methods you choose how could we possibly find something to help you ?

Regards,

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Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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12 years 8 months ago [\#143301](#143301) by [arm](/forum/user/30834-arm "View arm's Profile")  Replied by *[arm](/forum/user/30834-arm "View arm's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#143301 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")*

That is not right at all. I have given screenshots in my previous replies. AND my products do have weight specified in the configuration.
If you need anything I will be more than happy to provide that info as well.
Thank you

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12 years 8 months ago [\#143310](#143310) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#143310 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")*

Hi,

So please provide a screenshot of your full UPS configuration ![:)](/media/kunena/emoticons/8.png ":)")
Like in the topic : [ www.hikashop.com/forum/shipping-methods/...od-found.html#135529](http://www.hikashop.com/forum/shipping-methods/864158-no-shipping-method-found.html#135529)

Regards,

---

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12 years 8 months ago [\#143317](#143317) by [arm](/forum/user/30834-arm "View arm's Profile")  Replied by *[arm](/forum/user/30834-arm "View arm's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#143317 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")*

Are above screenshots are not enough?

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12 years 8 months ago [\#143320](#143320) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#143320 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")*

Looking at your screenshots, I arrive to the same conclusion as Jerome:

> For what I saw, you products does not have any size and we don't know anything about your UPS configuration.

To which you replied about the weight of the product being filled in. But Jerome talked about the size (ie the width, height, length) of your product which seems to have been left empty while they are necessary for UPS the calculate the shipping fees automatically.
so that's probably what you're missing. But it could also be something else in your shipping method since you didn't provide a screenshot of all the options of the UPS shipping method.

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12 years 8 months ago [\#143526](#143526) by [arm](/forum/user/30834-arm "View arm's Profile")  Replied by *[arm](/forum/user/30834-arm "View arm's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#143526 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")*

I have added all length, weight, and height parameters for all the products. I doubled checked our UPS configs. I am attaching the UPS config. I still see the error message.
[ ![h4ed3f16.png](/forum/attachment/15237) ](/forum/attachment/15237 "h4ed3f16.png")

[ ![h7ab72b0.png](/forum/attachment/15238) ](/forum/attachment/15238 "h7ab72b0.png")

[ ![h0b2fc59.png](/forum/attachment/15239) ](/forum/attachment/15239 "h0b2fc59.png")

[ ![h6afcf77.png](/forum/attachment/15240) ](/forum/attachment/15240 "h6afcf77.png")

[ ![h05f34e6.png](/forum/attachment/15241) ](/forum/attachment/15241 "h05f34e6.png")

Let me know what specific config you want to see.

Thanks

- [ ![h4ed3f16.png](/forum/attachment/15237) ](/forum/attachment/15237 "h4ed3f16.png") [ ](/forum/attachment/15237?download=1 "h4ed3f16.png")
- [ ![h7ab72b0.png](/forum/attachment/15238) ](/forum/attachment/15238 "h7ab72b0.png") [ ](/forum/attachment/15238?download=1 "h7ab72b0.png")
- [ ![h0b2fc59.png](/forum/attachment/15239) ](/forum/attachment/15239 "h0b2fc59.png") [ ](/forum/attachment/15239?download=1 "h0b2fc59.png")
- [ ![h6afcf77.png](/forum/attachment/15240) ](/forum/attachment/15240 "h6afcf77.png") [ ](/forum/attachment/15240?download=1 "h6afcf77.png")
- [ ![h05f34e6.png](/forum/attachment/15241) ](/forum/attachment/15241 "h05f34e6.png") [ ](/forum/attachment/15241?download=1 "h05f34e6.png")

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12 years 8 months ago [\#143907](#143907) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#143907 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")*

Hi,
Can you show me how did you configured the options from the "restrictions" tab of your UPS shipping method configuration page ?
Thanks

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12 years 8 months ago -  12 years 8 months ago [\#143939](#143939) by [arm](/forum/user/30834-arm "View arm's Profile")  Replied by *[arm](/forum/user/30834-arm "View arm's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#143939 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")*

If I understand your question right, this is what I have.
[ ![hc6c4b19.png](/forum/attachment/15306) ](/forum/attachment/15306 "hc6c4b19.png")

- [ ![hc6c4b19.png](/forum/attachment/15306) ](/forum/attachment/15306 "hc6c4b19.png") [ ](/forum/attachment/15306?download=1 "hc6c4b19.png")

Last edit: 12 years 8 months ago by [arm](/forum/user/30834-arm "View arm's Profile").

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12 years 8 months ago [\#144033](#144033) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#144033 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")*

Sure, but I want your to check the "Restrictions" checkbox before showing me some screenshots of your "restrictions" tab options.

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12 years 8 months ago [\#144066](#144066) by [arm](/forum/user/30834-arm "View arm's Profile")  Replied by *[arm](/forum/user/30834-arm "View arm's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#144066 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")*

[ ![h0dcdff2.png](/forum/attachment/15324) ](/forum/attachment/15324 "h0dcdff2.png")

- [ ![h0dcdff2.png](/forum/attachment/15324) ](/forum/attachment/15324 "h0dcdff2.png") [ ](/forum/attachment/15324?download=1 "h0dcdff2.png")

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12 years 8 months ago [\#144416](#144416) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/865569-no-shipping-method-found#144416 "-- -http://thereefpetshop.com/index.php/cart-checkout - HikaShop &#91;1312231536&#93; -- Joomla version 3.1.5 -- PHP version -- : 5.4.23 -- Browser(s) name and version -- : Firefox 26  Hello,  I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.  Thank you,")*

Ok,
Can you unset the "zone" and "Minimum quantity" option of your shipping method, and test it again ?
Thanks.

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