[Skip to main content](#vessel-content) # size of orders ## - **[daveburman54](/forum/user/4566-daveburman54 "View daveburman54's Profile")** - [![daveburman54's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4566-daveburman54 "View daveburman54's Profile") Topic Author - [ Offline](/forum/user/4566-daveburman54) Less More - Posts: 114 - Thank you received: 0 - - 12 years 9 months ago [\#143829](#143829) by [daveburman54](/forum/user/4566-daveburman54 "View daveburman54's Profile") *[size of orders](/forum/28-shipping-methods/865832-size-of-orders#143829 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I currently have the shipping set like -500g is £x 501-799g is £x etc The trouble is that some items that weigh 500g are so large that Royal Mail charge more than the £X amount quoted for the weight how do i get around the problem please?")* was created by *[daveburman54](/forum/user/4566-daveburman54 "View daveburman54's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I currently have the shipping set like -500g is £x 501-799g is £x etc The trouble is that some items that weigh 500g are so large that Royal Mail charge more than the £X amount quoted for the weight how do i get around the problem please? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY1ODMyLXNpemUtb2Ytb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 12 years 9 months ago [\#143841](#143841) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[size of orders](/forum/28-shipping-methods/865832-size-of-orders#143841 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I currently have the shipping set like -500g is £x 501-799g is £x etc The trouble is that some items that weigh 500g are so large that Royal Mail charge more than the £X amount quoted for the weight how do i get around the problem please?")* Hi there, You have to set a volume to your products and create a shipping method which handle these restrictions. You can indeed set a minimum and maximum width, height... and volume. That should do the trick! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY1ODMyLXNpemUtb2Ytb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[daveburman54](/forum/user/4566-daveburman54 "View daveburman54's Profile")** - [![daveburman54's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4566-daveburman54 "View daveburman54's Profile") Topic Author - [ Offline](/forum/user/4566-daveburman54) Less More - Posts: 114 - Thank you received: 0 - - 12 years 9 months ago [\#143843](#143843) by [daveburman54](/forum/user/4566-daveburman54 "View daveburman54's Profile") Replied by *[daveburman54](/forum/user/4566-daveburman54 "View daveburman54's Profile")* on topic *[size of orders](/forum/28-shipping-methods/865832-size-of-orders#143843 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I currently have the shipping set like -500g is £x 501-799g is £x etc The trouble is that some items that weigh 500g are so large that Royal Mail charge more than the £X amount quoted for the weight how do i get around the problem please?")* great thanks can you please give an example?? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY1ODMyLXNpemUtb2Ytb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 12 years 9 months ago - 12 years 9 months ago [\#143869](#143869) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[size of orders](/forum/28-shipping-methods/865832-size-of-orders#143869 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I currently have the shipping set like -500g is £x 501-799g is £x etc The trouble is that some items that weigh 500g are so large that Royal Mail charge more than the £X amount quoted for the weight how do i get around the problem please?")* It's basically the same thing that you did with the price. Have a look at our documentation: [ www.hikashop.com/support/documentation/i...form.html#additional](http://www.hikashop.com/support/documentation/integrated-documentation/10-hikashop/31-hikashop-shipping-manual-form.html#additional) You just have to set a minimum volume for this specific method. Last edit: 12 years 9 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY1ODMyLXNpemUtb2Ytb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[daveburman54](/forum/user/4566-daveburman54 "View daveburman54's Profile")** - [![daveburman54's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4566-daveburman54 "View daveburman54's Profile") Topic Author - [ Offline](/forum/user/4566-daveburman54) Less More - Posts: 114 - Thank you received: 0 - - 12 years 9 months ago [\#143897](#143897) by [daveburman54](/forum/user/4566-daveburman54 "View daveburman54's Profile") Replied by *[daveburman54](/forum/user/4566-daveburman54 "View daveburman54's Profile")* on topic *[size of orders](/forum/28-shipping-methods/865832-size-of-orders#143897 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I currently have the shipping set like -500g is £x 501-799g is £x etc The trouble is that some items that weigh 500g are so large that Royal Mail charge more than the £X amount quoted for the weight how do i get around the problem please?")* great thank you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY1ODMyLXNpemUtb2Ytb3JkZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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