[Skip to main content](#vessel-content) # Manual shipping methods....something is not right ## - **[simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile")** - [![simmiepam's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30436-simmiepam "View simmiepam's Profile") Topic Author - [ Offline](/forum/user/30436-simmiepam) Less More - Posts: 208 - Thank you received: 10 - - 12 years 8 months ago - 12 years 8 months ago [\#146016](#146016) by [simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile") *[Manual shipping methods....something is not right](/forum/28-shipping-methods/866238-manual-shipping-methods-something-is-not-right#146016 "-- url of the page with the problem -- : www.BestederNewsletters.com -- HikaShop version -- : 2.3.0 (Essentials) -- Joomla version -- : 2.5.8 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I have configured several different manual shipping methods based upon product weight: Then, in my product, I included the weight of the item: Then, I did a product order with 1 item and the shipping came through just fine: I changed the amount to 2 items and...again...just fine However, when I changed the number of products to 3....the shipping cost disappeared: But just out of curiosity...I changed the amount to 4 items and....the shipping costs came back!!! And to top it all off.... when the shipping costs disappeared when I changed it to 3....the system gave me this error message: The cart items combined weight is too big for all the possible shipping methods What is going on?")* was created by *[simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile")* -- url of the page with the problem -- : [ www.BestederNewsletters.com](http://www.BestederNewsletters.com) -- HikaShop version -- : 2.3.0 (Essentials) -- Joomla version -- : 2.5.8 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I have configured several different manual shipping methods based upon product weight: [ ![h3dc4b42.jpg](/forum/attachment/15622) ](/forum/attachment/15622 "h3dc4b42.jpg") Then, in my product, I included the weight of the item: [ ![hd150b89.jpg](/forum/attachment/15623) ](/forum/attachment/15623 "hd150b89.jpg") Then, I did a product order with 1 item and the shipping came through just fine: [ ![hcd881b5.jpg](/forum/attachment/15624) ](/forum/attachment/15624 "hcd881b5.jpg") I changed the amount to 2 items and...again...just fine However, when I changed the number of products to 3....the shipping cost disappeared: [ ![hecab368.jpg](/forum/attachment/15625) ](/forum/attachment/15625 "hecab368.jpg") But just out of curiosity...I changed the amount to 4 items and....the shipping costs came back!!! [ ![h8598678_2014-02-27.jpg](/forum/attachment/15627) ](/forum/attachment/15627 "...2014-02-27.jpg") And to top it all off.... when the shipping costs disappeared when I changed it to 3....the system gave me this error message: The cart items combined weight is too big for all the possible shipping methods What is going on? - [ ![h3dc4b42.jpg](/forum/attachment/15622) ](/forum/attachment/15622 "h3dc4b42.jpg") [ ](/forum/attachment/15622?download=1 "h3dc4b42.jpg") - [ ![hd150b89.jpg](/forum/attachment/15623) ](/forum/attachment/15623 "hd150b89.jpg") [ ](/forum/attachment/15623?download=1 "hd150b89.jpg") - [ ![hcd881b5.jpg](/forum/attachment/15624) ](/forum/attachment/15624 "hcd881b5.jpg") [ ](/forum/attachment/15624?download=1 "hcd881b5.jpg") - [ ![hecab368.jpg](/forum/attachment/15625) ](/forum/attachment/15625 "hecab368.jpg") [ ](/forum/attachment/15625?download=1 "hecab368.jpg") - [ ![h8598678.jpg](/forum/attachment/15626) ](/forum/attachment/15626 "h8598678.jpg") [ ](/forum/attachment/15626?download=1 "h8598678.jpg") - [ ![h8598678_2014-02-27.jpg](/forum/attachment/15627) ](/forum/attachment/15627 "...2014-02-27.jpg") [ ](/forum/attachment/15627?download=1 "...2014-02-27.jpg") Last edit: 12 years 8 months ago by [simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile"). Reason: Add another image Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY2MjM4LW1hbnVhbC1zaGlwcGluZy1tZXRob2RzLXNvbWV0aGluZy1pcy1ub3QtcmlnaHQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 12 years 8 months ago [\#146017](#146017) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Manual shipping methods....something is not right](/forum/28-shipping-methods/866238-manual-shipping-methods-something-is-not-right#146017 "-- url of the page with the problem -- : www.BestederNewsletters.com -- HikaShop version -- : 2.3.0 (Essentials) -- Joomla version -- : 2.5.8 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I have configured several different manual shipping methods based upon product weight: Then, in my product, I included the weight of the item: Then, I did a product order with 1 item and the shipping came through just fine: I changed the amount to 2 items and...again...just fine However, when I changed the number of products to 3....the shipping cost disappeared: But just out of curiosity...I changed the amount to 4 items and....the shipping costs came back!!! And to top it all off.... when the shipping costs disappeared when I changed it to 3....the system gave me this error message: The cart items combined weight is too big for all the possible shipping methods What is going on?")* Hi, You haven't any rule for weight between "10" and "11.1" so.. When the weight is 10.8 (3.8 * 3) there is no shipping rule for that ! No ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY2MjM4LW1hbnVhbC1zaGlwcGluZy1tZXRob2RzLXNvbWV0aGluZy1pcy1ub3QtcmlnaHQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile")** - [![simmiepam's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30436-simmiepam "View simmiepam's Profile") Topic Author - [ Offline](/forum/user/30436-simmiepam) Less More - Posts: 208 - Thank you received: 10 - - 12 years 8 months ago [\#146176](#146176) by [simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile") Replied by *[simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile")* on topic *[Manual shipping methods....something is not right](/forum/28-shipping-methods/866238-manual-shipping-methods-something-is-not-right#146176 "-- url of the page with the problem -- : www.BestederNewsletters.com -- HikaShop version -- : 2.3.0 (Essentials) -- Joomla version -- : 2.5.8 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I have configured several different manual shipping methods based upon product weight: Then, in my product, I included the weight of the item: Then, I did a product order with 1 item and the shipping came through just fine: I changed the amount to 2 items and...again...just fine However, when I changed the number of products to 3....the shipping cost disappeared: But just out of curiosity...I changed the amount to 4 items and....the shipping costs came back!!! And to top it all off.... when the shipping costs disappeared when I changed it to 3....the system gave me this error message: The cart items combined weight is too big for all the possible shipping methods What is going on?")* Yeah that worked....YOU are my hero! Thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY2MjM4LW1hbnVhbC1zaGlwcGluZy1tZXRob2RzLXNvbWV0aGluZy1pcy1ub3QtcmlnaHQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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