[Skip to main content](#vessel-content) # UPS shipping - Message No shipping method found ## - **[enchilada](/forum/user/16562-enchilada "View enchilada's Profile")** - [![enchilada's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar16562.jpg)](/forum/user/16562-enchilada "View enchilada's Profile") Topic Author - [ Offline](/forum/user/16562-enchilada) Less More - Posts: 14 - Thank you received: 1 - - - 12 years 7 months ago [\#151563](#151563) by [enchilada](/forum/user/16562-enchilada "View enchilada's Profile") Replied by *[enchilada](/forum/user/16562-enchilada "View enchilada's Profile")* on topic *[UPS shipping - Message No shipping method found](/forum/28-shipping-methods/866523-ups-shipping-message-no-shipping-method-found?start=20#151563 "-- url of the page with the problem -- : atlasradiatorinc.com/index.php/component.../checkout?Itemid=145 -- HikaShop version -- : HikaShop Business: 2.2.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.1 -- Browser(s) name and version -- : Chrome - latest version -- Error-message(debug-mod must be tuned on) -- : Error_message Message No shipping method found New site set up, activated HikaShop UPS shipping plugin. added all UPS account info, called UPS and verified all information, Have zones set for united sated and all states as sub zones added products with dimensions and weight, keeping weight under 150lbs requirement from ups. Continue to get: No shipping method found Please help")* Hi, how is the UPS freight fix coming along? I was just checking a ups ground cost generated by the hika shop versus a quote from UPS and the numbers didn't match. The UPS cost on their web site for a 2 lb package 6" x 6" x 6" is $9.16 but the hickashop price came in at $12.28. I called UPS and they said it was something miss-generated on the hikashop side. See attached - [ ![hc3e1b90.jpg](/forum/attachment/16603) ](/forum/attachment/16603 "hc3e1b90.jpg") [ ](/forum/attachment/16603?download=1 "hc3e1b90.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY2NTIzLXVwcy1zaGlwcGluZy1tZXNzYWdlLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 7 months ago [\#151856](#151856) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS shipping - Message No shipping method found](/forum/28-shipping-methods/866523-ups-shipping-message-no-shipping-method-found?start=20#151856 "-- url of the page with the problem -- : atlasradiatorinc.com/index.php/component.../checkout?Itemid=145 -- HikaShop version -- : HikaShop Business: 2.2.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.1 -- Browser(s) name and version -- : Chrome - latest version -- Error-message(debug-mod must be tuned on) -- : Error_message Message No shipping method found New site set up, activated HikaShop UPS shipping plugin. added all UPS account info, called UPS and verified all information, Have zones set for united sated and all states as sub zones added products with dimensions and weight, keeping weight under 150lbs requirement from ups. Continue to get: No shipping method found Please help")* Hi, Regarding the UPS freight fix, I contacted UPS through their contact form and I'm waiting for their response, so I'm just doing some tests. Do you still have the same rate with the "Negotiated rate" option set to **YES** ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY2NTIzLXVwcy1zaGlwcGluZy1tZXNzYWdlLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[enchilada](/forum/user/16562-enchilada "View enchilada's Profile")** - [![enchilada's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar16562.jpg)](/forum/user/16562-enchilada "View enchilada's Profile") Topic Author - [ Offline](/forum/user/16562-enchilada) Less More - Posts: 14 - Thank you received: 1 - - - 12 years 6 months ago [\#152217](#152217) by [enchilada](/forum/user/16562-enchilada "View enchilada's Profile") Replied by *[enchilada](/forum/user/16562-enchilada "View enchilada's Profile")* on topic *[UPS shipping - Message No shipping method found](/forum/28-shipping-methods/866523-ups-shipping-message-no-shipping-method-found?start=20#152217 "-- url of the page with the problem -- : atlasradiatorinc.com/index.php/component.../checkout?Itemid=145 -- HikaShop version -- : HikaShop Business: 2.2.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.1 -- Browser(s) name and version -- : Chrome - latest version -- Error-message(debug-mod must be tuned on) -- : Error_message Message No shipping method found New site set up, activated HikaShop UPS shipping plugin. added all UPS account info, called UPS and verified all information, Have zones set for united sated and all states as sub zones added products with dimensions and weight, keeping weight under 150lbs requirement from ups. Continue to get: No shipping method found Please help")* I just tried the negotiated price on the Yes setting and it still came to $12.28 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY2NTIzLXVwcy1zaGlwcGluZy1tZXNzYWdlLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 6 months ago [\#152469](#152469) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS shipping - Message No shipping method found](/forum/28-shipping-methods/866523-ups-shipping-message-no-shipping-method-found?start=20#152469 "-- url of the page with the problem -- : atlasradiatorinc.com/index.php/component.../checkout?Itemid=145 -- HikaShop version -- : HikaShop Business: 2.2.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.1 -- Browser(s) name and version -- : Chrome - latest version -- Error-message(debug-mod must be tuned on) -- : Error_message Message No shipping method found New site set up, activated HikaShop UPS shipping plugin. added all UPS account info, called UPS and verified all information, Have zones set for united sated and all states as sub zones added products with dimensions and weight, keeping weight under 150lbs requirement from ups. Continue to get: No shipping method found Please help")* Hello, I checked everything and I think that we are sending them the right data, they still didn't replied to my first email, so can you directly ask them why don't you have the good rates with this kind of xml request : Code: <RatingServiceSelectionRequest> <Request> <TransactionReference> <CustomerContext>Rating and Service</CustomerContext> <XpciVersion>1.0</XpciVersion> </TransactionReference> <RequestAction>Rate</RequestAction> <RequestOption>shop</RequestOption> </Request> <PickupType> <Code>06</Code> <Description>Daily Pickup</Description> </PickupType> <Shipment> <Description>Rate Shopping - Domestic</Description> <Shipper> <ShipperNumber>V21063</ShipperNumber> <Address> <City>Santa Fe Springs</City> <PostalCode>90670</PostalCode> <CountryCode>US</CountryCode> </Address> </Shipper> <ShipTo> <Address> <City>Long Beach</City> <PostalCode>90745</PostalCode> <CountryCode>US</CountryCode> <ResidentialAddressIndicator/> </Address> </ShipTo> <ShipFrom> <Address> <City>Santa Fe Springs</City> <PostalCode>90670</PostalCode> <CountryCode>US</CountryCode> </Address> </ShipFrom> <Package> <PackagingType> <Code>02</Code> </PackagingType> <Description>Shop</Description> <Dimensions> <UnitOfMeasurement> <Code>IN</Code> </UnitOfMeasurement> <Length>6</Length> <Width>6</Width> <Height>6</Height> </Dimensions> <PackageWeight> <UnitOfMeasurement> <Code>LBS</Code> </UnitOfMeasurement> <Weight>2</Weight> </PackageWeight> </Package> <ShipmentServiceOptions /> </Shipment> </RatingServiceSelectionRequest> I think that the only thing that can cause that issue, is the PackagingType xml value, so asking them why don't we have the good rates with that xml request will be a good idea. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY2NTIzLXVwcy1zaGlwcGluZy1tZXNzYWdlLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 6 months ago [\#154009](#154009) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS shipping - Message No shipping method found](/forum/28-shipping-methods/866523-ups-shipping-message-no-shipping-method-found?start=20#154009 "-- url of the page with the problem -- : atlasradiatorinc.com/index.php/component.../checkout?Itemid=145 -- HikaShop version -- : HikaShop Business: 2.2.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.1 -- Browser(s) name and version -- : Chrome - latest version -- Error-message(debug-mod must be tuned on) -- : Error_message Message No shipping method found New site set up, activated HikaShop UPS shipping plugin. added all UPS account info, called UPS and verified all information, Have zones set for united sated and all states as sub zones added products with dimensions and weight, keeping weight under 150lbs requirement from ups. Continue to get: No shipping method found Please help")* Hello, I still didn't receive any news from UPS, so did you get anything back from them ? Because without any information we won't be able to handle the freight option properly. Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY2NTIzLXVwcy1zaGlwcGluZy1tZXNzYWdlLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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