[Skip to main content](#vessel-content) # FedEx Ground Not Displaying ## - **[emcguire](/forum/user/32037-emcguire "View emcguire's Profile")** - [![emcguire's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32037-emcguire "View emcguire's Profile") Topic Author - [ Offline](/forum/user/32037-emcguire) Less More - Posts: 10 - Thank you received: 1 - - 12 years 6 months ago [\#152506](#152506) by [emcguire](/forum/user/32037-emcguire "View emcguire's Profile") *[FedEx Ground Not Displaying](/forum/28-shipping-methods/867492-fedex-ground-not-displaying#152506 "first off - sorry for the double post, I realized that I put this in the wrong category. -- HikaShop version -- :HikaShop Starter: 2.3.0 -- Joomla version -- : 2.5.19 -- PHP version -- : 5.4.10 I have searched the forum for this issue, I have seen some issues with FedEx ground not displaying. I have tried several of the fixes, one of which actually fixed the authentication issue (fedex has changed their wdsl location) , so thats working, but I am still having the issue of FedEx Ground not being an option when it should be. I have tried checking both FedEx Ground and FedEx Ground (Home Delivery) and I can get almost all other options to display (2 day, etc..) , but neither of the Ground options will display, I am testing with a product that does have a width, height and weight, and I can get UPS ground to work but my client uses FedEx. I can make adjustments to the code if needed if I know where its needed. Im not sure what screen caps could be helpful but Ive included my shipping settings")* was created by *[emcguire](/forum/user/32037-emcguire "View emcguire's Profile")* first off - sorry for the double post, I realized that I put this in the wrong category. -- HikaShop version -- :HikaShop Starter: 2.3.0 -- Joomla version -- : 2.5.19 -- PHP version -- : 5.4.10 I have searched the forum for this issue, I have seen some issues with FedEx ground not displaying. I have tried several of the fixes, one of which actually fixed the authentication issue (fedex has changed their wdsl location) , so thats working, but I am still having the issue of FedEx Ground not being an option when it should be. I have tried checking both FedEx Ground and FedEx Ground (Home Delivery) and I can get almost all other options to display (2 day, etc..) , but neither of the Ground options will display, I am testing with a product that does have a width, height and weight, and I can get UPS ground to work but my client uses FedEx. I can make adjustments to the code if needed if I know where its needed. Im not sure what screen caps could be helpful but Ive included my shipping settings [ ![he9aaf8a_2014-04-17.png](/forum/attachment/16754) ](/forum/attachment/16754 "...2014-04-17.png") - [ ![he9aaf8a_2014-04-17.png](/forum/attachment/16754) ](/forum/attachment/16754 "...2014-04-17.png") [ ](/forum/attachment/16754?download=1 "...2014-04-17.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY3NDkyLWZlZGV4LWdyb3VuZC1ub3QtZGlzcGxheWluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[emcguire](/forum/user/32037-emcguire "View emcguire's Profile")** - [![emcguire's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32037-emcguire "View emcguire's Profile") Topic Author - [ Offline](/forum/user/32037-emcguire) Less More - Posts: 10 - Thank you received: 1 - - 12 years 6 months ago [\#152507](#152507) by [emcguire](/forum/user/32037-emcguire "View emcguire's Profile") Replied by *[emcguire](/forum/user/32037-emcguire "View emcguire's Profile")* on topic *[FedEx Ground Not Displaying](/forum/28-shipping-methods/867492-fedex-ground-not-displaying#152507 "first off - sorry for the double post, I realized that I put this in the wrong category. -- HikaShop version -- :HikaShop Starter: 2.3.0 -- Joomla version -- : 2.5.19 -- PHP version -- : 5.4.10 I have searched the forum for this issue, I have seen some issues with FedEx ground not displaying. I have tried several of the fixes, one of which actually fixed the authentication issue (fedex has changed their wdsl location) , so thats working, but I am still having the issue of FedEx Ground not being an option when it should be. I have tried checking both FedEx Ground and FedEx Ground (Home Delivery) and I can get almost all other options to display (2 day, etc..) , but neither of the Ground options will display, I am testing with a product that does have a width, height and weight, and I can get UPS ground to work but my client uses FedEx. I can make adjustments to the code if needed if I know where its needed. Im not sure what screen caps could be helpful but Ive included my shipping settings")* Well, after messing with this for days, 5 minutes after posting this, I simply, on a whim, changed the "packaging" option from FedEx Box to "your packaging" and FedEx ground showed up. It must have restrictions on the FedEx box option. Hopefully this helps someone else out there... The following user(s) said Thank You: [Jerome](/forum/user/80-jerome "View Jerome's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY3NDkyLWZlZGV4LWdyb3VuZC1ub3QtZGlzcGxheWluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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