[Skip to main content](#vessel-content) # IE 6-8 Specific Bug ## - **[MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile")** - [![MumsHealth's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/21338-mumshealth "View MumsHealth's Profile") Topic Author - [ Offline](/forum/user/21338-mumshealth) Less More - Posts: 68 - Thank you received: 8 - - 12 years 5 months ago - 12 years 5 months ago [\#157019](#157019) by [MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile") *[IE 6-8 Specific Bug](/forum/28-shipping-methods/868423-ie-6-8-specific-bug#157019 "-- url of the page with the problem -- : www.mumshealth.com/ -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.4 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : Internet Explorer 6-8 -- Error-message(debug-mod must be tuned on) -- : N/A I have tested my website using browser stack and it seems people using Internet Explorer versions 6-8 are unable to select a shipping option and therefore cannot place orders. Interestingly enough sometimes it automatically selects one of the 2 options even if auto select is set to "If only one method is available" but they cannot change the selection.")* was created by *[MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile")* -- url of the page with the problem -- : [ www.mumshealth.com/](http://www.mumshealth.com/) -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.4 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : Internet Explorer 6-8 -- Error-message(debug-mod must be tuned on) -- : N/A I have tested my website using browser stack and it seems people using Internet Explorer versions 6-8 are unable to select a shipping option and therefore cannot place orders. Interestingly enough sometimes it automatically selects one of the 2 options even if auto select is set to "If only one method is available" but they cannot change the selection. Last edit: 12 years 5 months ago by [MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile"). Reason: correction Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NDIzLWllLTYtOC1zcGVjaWZpYy1idWc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 5 months ago [\#157056](#157056) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[IE 6-8 Specific Bug](/forum/28-shipping-methods/868423-ie-6-8-specific-bug#157056 "-- url of the page with the problem -- : www.mumshealth.com/ -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.4 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : Internet Explorer 6-8 -- Error-message(debug-mod must be tuned on) -- : N/A I have tested my website using browser stack and it seems people using Internet Explorer versions 6-8 are unable to select a shipping option and therefore cannot place orders. Interestingly enough sometimes it automatically selects one of the 2 options even if auto select is set to "If only one method is available" but they cannot change the selection.")* Hi, Are you using the bootstrap mode ? Disabling that mode could correct the issue. The oldest version of IE don't support this kind of things (and many others ![;)](/media/kunena/emoticons/24.png ";)") ) The following user(s) said Thank You: [MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NDIzLWllLTYtOC1zcGVjaWZpYy1idWc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile")** - [![MumsHealth's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/21338-mumshealth "View MumsHealth's Profile") Topic Author - [ Offline](/forum/user/21338-mumshealth) Less More - Posts: 68 - Thank you received: 8 - - 12 years 5 months ago - 12 years 5 months ago [\#157145](#157145) by [MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile") Replied by *[MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile")* on topic *[IE 6-8 Specific Bug](/forum/28-shipping-methods/868423-ie-6-8-specific-bug#157145 "-- url of the page with the problem -- : www.mumshealth.com/ -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.4 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : Internet Explorer 6-8 -- Error-message(debug-mod must be tuned on) -- : N/A I have tested my website using browser stack and it seems people using Internet Explorer versions 6-8 are unable to select a shipping option and therefore cannot place orders. Interestingly enough sometimes it automatically selects one of the 2 options even if auto select is set to "If only one method is available" but they cannot change the selection.")* Yes I do have bootstrap on. It seems like that could fix the problem but I will have to test it first. I will let you know if that solves the problem. Thanks EDIT: It works fine now thank you Last edit: 12 years 5 months ago by [MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile"). Reason: fixed Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NDIzLWllLTYtOC1zcGVjaWZpYy1idWc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.049 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)