[Skip to main content](#vessel-content) # Shipping not available-products with like config ## - **[TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile")** - [![TheBeacon's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30945-thebeacon "View TheBeacon's Profile") Topic Author - [ Offline](/forum/user/30945-thebeacon) Less More - Posts: 28 - Thank you received: 1 - - 12 years 5 months ago - 12 years 5 months ago [\#157682](#157682) by [TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile") *[Shipping not available-products with like config](/forum/28-shipping-methods/868554-shipping-not-available-products-with-like-config#157682 "-- url of the page with the problem -- : dev.zinkcalls.com -- Joomla version -- : 3.3 -- Hikashop version -- : 2.3.0 I have three products all configures identically. with attachment 1 & 2, shipping shows normal even when grouped in one invoice. The third product (attachment 4) when ordered individually has no shipping available even though it is set the same as the first two, so when grouped together with any other product, it is breaking the shipping I've also attached my product CSV so you can see if something is wrong here attachments 5,6,7 are screenshots of my wharehouse and shipping methods. I'm under the gun to get this resoplved, as its our last big issue to solve before launching for the client, so please HELP!!!!")* was created by *[TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile")* -- url of the page with the problem -- : [ dev.zinkcalls.com](http://dev.zinkcalls.com) -- Joomla version -- : 3.3 -- Hikashop version -- : 2.3.0 I have three products all configures identically. with attachment 1 & 2, shipping shows normal even when grouped in one invoice. The third product (attachment 4) when ordered individually has no shipping available even though it is set the same as the first two, so when grouped together with any other product, it is breaking the shipping I've also attached my product CSV so you can see if something is wrong here attachments 5,6,7 are screenshots of my wharehouse and shipping methods. I'm under the gun to get this resoplved, as its our last big issue to solve before launching for the client, so please HELP!!!! - [ ![hd450f4e.jpg](/forum/attachment/17492) ](/forum/attachment/17492 "hd450f4e.jpg") [ ](/forum/attachment/17492?download=1 "hd450f4e.jpg") - [ ![hb90a0b2.jpg](/forum/attachment/17493) ](/forum/attachment/17493 "hb90a0b2.jpg") [ ](/forum/attachment/17493?download=1 "hb90a0b2.jpg") - [ ![h413d83c.jpg](/forum/attachment/17494) ](/forum/attachment/17494 "h413d83c.jpg") [ ](/forum/attachment/17494?download=1 "h413d83c.jpg") - [ ![h796bc36.jpg](/forum/attachment/17495) ](/forum/attachment/17495 "h796bc36.jpg") [ ](/forum/attachment/17495?download=1 "h796bc36.jpg") - [ ![hd6fc27a.jpg](/forum/attachment/17496) ](/forum/attachment/17496 "hd6fc27a.jpg") [ ](/forum/attachment/17496?download=1 "hd6fc27a.jpg") - [ ![hbb5d465.jpg](/forum/attachment/17501) ](/forum/attachment/17501 "hbb5d465.jpg") [ ](/forum/attachment/17501?download=1 "hbb5d465.jpg") Last edit: 12 years 5 months ago by [TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NTU0LXNoaXBwaW5nLW5vdC1hdmFpbGFibGUtcHJvZHVjdHMtd2l0aC1saWtlLWNvbmZpZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 12 years 5 months ago [\#157801](#157801) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping not available-products with like config](/forum/28-shipping-methods/868554-shipping-not-available-products-with-like-config#157801 "-- url of the page with the problem -- : dev.zinkcalls.com -- Joomla version -- : 3.3 -- Hikashop version -- : 2.3.0 I have three products all configures identically. with attachment 1 & 2, shipping shows normal even when grouped in one invoice. The third product (attachment 4) when ordered individually has no shipping available even though it is set the same as the first two, so when grouped together with any other product, it is breaking the shipping I've also attached my product CSV so you can see if something is wrong here attachments 5,6,7 are screenshots of my wharehouse and shipping methods. I'm under the gun to get this resoplved, as its our last big issue to solve before launching for the client, so please HELP!!!!")* Hi, If you have different results for different products, it means that the products are not configured the same. For example, maybe you set different warehouses for different products but didn't configure the shipping methods to handle all the warehouses, or something like that. Unfortunately, we can't say much more since we don't know how you configured your shipping methods or your products. Can you show me some screenshots of the options of your shipping methods and of your 3 products configuration page ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NTU0LXNoaXBwaW5nLW5vdC1hdmFpbGFibGUtcHJvZHVjdHMtd2l0aC1saWtlLWNvbmZpZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile")** - [![TheBeacon's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30945-thebeacon "View TheBeacon's Profile") Topic Author - [ Offline](/forum/user/30945-thebeacon) Less More - Posts: 28 - Thank you received: 1 - - 12 years 5 months ago [\#157889](#157889) by [TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile") Replied by *[TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile")* on topic *[Shipping not available-products with like config](/forum/28-shipping-methods/868554-shipping-not-available-products-with-like-config#157889 "-- url of the page with the problem -- : dev.zinkcalls.com -- Joomla version -- : 3.3 -- Hikashop version -- : 2.3.0 I have three products all configures identically. with attachment 1 & 2, shipping shows normal even when grouped in one invoice. The third product (attachment 4) when ordered individually has no shipping available even though it is set the same as the first two, so when grouped together with any other product, it is breaking the shipping I've also attached my product CSV so you can see if something is wrong here attachments 5,6,7 are screenshots of my wharehouse and shipping methods. I'm under the gun to get this resoplved, as its our last big issue to solve before launching for the client, so please HELP!!!!")* Here are the screen shots of my shipping methods. The overall scope of how i have this setup is that we have three warehouses with shipping methods attached to the warehouses, and payment methods attached to the shipping methods. The products above are all set to warehouse1-Zink Calls and shipping methods attached to this warehouse are zink-ups and zink-usps. *****On a side note, I also noticed last night that items that were attached to warehouse 2 shipping methoods were showing in the cart with the payment options for that are attached to warehouse1 shipping methods.***** - [ ![h42ce432.png](/forum/attachment/17528) ](/forum/attachment/17528 "h42ce432.png") [ ](/forum/attachment/17528?download=1 "h42ce432.png") - [ ![hd441566.png](/forum/attachment/17529) ](/forum/attachment/17529 "hd441566.png") [ ](/forum/attachment/17529?download=1 "hd441566.png") - [ ![h837fa4a.png](/forum/attachment/17530) ](/forum/attachment/17530 "h837fa4a.png") [ ](/forum/attachment/17530?download=1 "h837fa4a.png") - [ ![he0108a9.png](/forum/attachment/17531) ](/forum/attachment/17531 "he0108a9.png") [ ](/forum/attachment/17531?download=1 "he0108a9.png") - [ ![h2fca1ba.png](/forum/attachment/17532) ](/forum/attachment/17532 "h2fca1ba.png") [ ](/forum/attachment/17532?download=1 "h2fca1ba.png") - [ ![h2c9440c.png](/forum/attachment/17533) ](/forum/attachment/17533 "h2c9440c.png") [ ](/forum/attachment/17533?download=1 "h2c9440c.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NTU0LXNoaXBwaW5nLW5vdC1hdmFpbGFibGUtcHJvZHVjdHMtd2l0aC1saWtlLWNvbmZpZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile")** - [![TheBeacon's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30945-thebeacon "View TheBeacon's Profile") Topic Author - [ Offline](/forum/user/30945-thebeacon) Less More - Posts: 28 - Thank you received: 1 - - 12 years 5 months ago - 12 years 5 months ago [\#157975](#157975) by [TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile") Replied by *[TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile")* on topic *[Shipping not available-products with like config](/forum/28-shipping-methods/868554-shipping-not-available-products-with-like-config#157975 "-- url of the page with the problem -- : dev.zinkcalls.com -- Joomla version -- : 3.3 -- Hikashop version -- : 2.3.0 I have three products all configures identically. with attachment 1 & 2, shipping shows normal even when grouped in one invoice. The third product (attachment 4) when ordered individually has no shipping available even though it is set the same as the first two, so when grouped together with any other product, it is breaking the shipping I've also attached my product CSV so you can see if something is wrong here attachments 5,6,7 are screenshots of my wharehouse and shipping methods. I'm under the gun to get this resoplved, as its our last big issue to solve before launching for the client, so please HELP!!!!")* We solved this. Apparently we checked the products, but not the characteristics for warehouse assignment. Some variants had warehouses assigned and some did not. I went through and assigned the appropriate warehouses. My question is, are we missing something or shouldn't a variant inherit the warehouse from its parent product if not assigned at the variant level? Last edit: 12 years 5 months ago by [TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NTU0LXNoaXBwaW5nLW5vdC1hdmFpbGFibGUtcHJvZHVjdHMtd2l0aC1saWtlLWNvbmZpZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 12 years 5 months ago [\#157979](#157979) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping not available-products with like config](/forum/28-shipping-methods/868554-shipping-not-available-products-with-like-config#157979 "-- url of the page with the problem -- : dev.zinkcalls.com -- Joomla version -- : 3.3 -- Hikashop version -- : 2.3.0 I have three products all configures identically. with attachment 1 & 2, shipping shows normal even when grouped in one invoice. The third product (attachment 4) when ordered individually has no shipping available even though it is set the same as the first two, so when grouped together with any other product, it is breaking the shipping I've also attached my product CSV so you can see if something is wrong here attachments 5,6,7 are screenshots of my wharehouse and shipping methods. I'm under the gun to get this resoplved, as its our last big issue to solve before launching for the client, so please HELP!!!!")* Not necessarily. No warehouse means that the variant is available for all the warehouses. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NTU0LXNoaXBwaW5nLW5vdC1hdmFpbGFibGUtcHJvZHVjdHMtd2l0aC1saWtlLWNvbmZpZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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